Customer Reviews (500)

MochaChoca331 • 2025-03-27T16:29:51-07:00

Awesome

Kadezia-2012 • 2025-03-27T13:48:26-07:00

The game is honestly great. I would’ve gave 5 stars. The only problem I have is how long it takes for the energy to be restored. If I play at night before bed, the energy is still not full when I wake up the next morning.

Creshirecat • 2025-03-27T13:40:55-07:00

This game has its good spots; Voice acting, interesting story, lots of mysteries. However. Unless you are prepared to spend a lot of money then you will only be able to play this once a day, and for about 15-30 minutes at most. Every action takes energy. This would not be a problem except your energy refills extremely slowly. And I mean glacially slowly. You can watch one video every three hours or so to get 20 energy. Which is about three-four actions I think. And when you ‘misclick’ an item, it takes energy. It has to be exact to get it in the right spot- I’ve literally been a micro bit off and it said ‘nope’ and made me do it again. Don’t even get me started on the hints- I couldn’t find an object and it kept directing me to completing my evidence board, which didn’t have any impact on the item I needed and guess what- cost energy! I don’t have the money or the patience to deal with this, so I am deleting it. If you are willing to spend on it or have the patience of a saint, you’ll probably enjoy it though.

Summary of Key Insights

  • Overall, "Unsolved: Hidden Mystery Games" is well-received for its engaging storylines, challenging puzzles, and high-quality graphics. However, the restrictive energy system is a major source of frustration for users, significantly limiting playtime and prompting many to consider deleting the app. The game also suffers from occasional glitches and inconsistent hint functionality.
  • Strengths: Engaging storylines, challenging puzzles, good graphics, minimal ads.
  • Weaknesses: Restrictive energy system, slow energy regeneration, occasional glitches, inconsistent hint functionality, some reports of overcharging.
  • Overall Sentiment: Mixed. While users appreciate the game's content, the energy system negatively impacts their experience.
  • Quantitative Metrics:
    • Overall Rating: Approximately 4.1 stars (based on the provided score distribution).
    • Score Distribution: 5-star (55.2%), 4-star (17.2%), 3-star (14%), 2-star (6.4%), 1-star (7.2%)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but assumed to be recent based on the content of the reviews (mentions of current game versions and recent updates).
  • Analysis Methods:
    • Sentiment analysis (qualitative assessment of positive, negative, and neutral feedback).
    • Keyword extraction (identification of frequently mentioned terms and themes).
    • Frequency analysis (quantifying the recurrence of specific issues or feature requests).

Key User Pain Points

  • Restrictive Energy System: The most frequently cited complaint. Energy depletes quickly, limiting playtime to short bursts. The slow regeneration rate (reported as taking many hours, even a full day) further exacerbates the problem. Users feel compelled to spend money to continue playing, leading to frustration. The energy cost of actions is also perceived as too high. The inability to view current energy levels in-game is also an issue.
  • Slow Energy Regeneration: Exacerbates the problem of energy depletion. Users report having to wait excessive amounts of time (often a full day or more) for their energy to replenish.
  • Glitches: Several users report encountering glitches that prevent them from progressing in the game. Examples include being unable to interact with objects, archery mini-game issues, and map glitches.
  • Inconsistent Hint Functionality: Hints are sometimes unhelpful or direct users to the wrong location, wasting energy and gems. Some hints are reported to simply disappear without providing any guidance.
  • Ads for energy not working: Ads sometimes don't grant the promised energy.
  • Overcharging/Billing Issues: A few users reported being charged incorrect amounts for in-app purchases.

Frequently Requested Features

  • Unlimited Energy Option: Many users request a one-time purchase or subscription option for unlimited energy.
  • Faster Energy Regeneration: Users want the energy bar to refill at a much quicker rate.
  • More Free Energy: Users want more opportunities to earn free energy, such as through watching ads or completing daily tasks.
  • Improved Hint System: Users want hints that are more helpful and specific, guiding them directly to the solution rather than just pointing them in a general direction.
  • Cloud Save/Cross-Device Sync: Users want the ability to save their progress to the cloud and sync it across multiple devices.
  • More Frequent Updates/New Stories: Users want new content to keep the game fresh and engaging.
  • Chinese Language Support: One review requested Chinese language support.
  • See energy level while in game: Ability to see how much energy they have left without going to the settings.

Strengths and Positive Aspects

  • Engaging Storylines: Users consistently praise the game's intriguing mysteries and compelling narratives.
  • Challenging Puzzles: The puzzles are described as challenging but not overly difficult, providing a satisfying level of engagement.
  • High-Quality Graphics: The game's visuals are generally well-received, with users appreciating the detailed and immersive environments.
  • Minimal Ads: Users appreciate the relatively low frequency of ads (outside of those offered for energy).
  • Variety of Games/Stories: The app provides many stories and games to pick from.
  • Detective Work: The game makes users feel like real detectives.

Prioritized Action Recommendations

High Priority:

  • Revamp the Energy System: This is the most critical issue. Explore alternative models such as:
    • Reducing the energy cost of actions.
    • Increasing the energy regeneration rate.
    • Offering a subscription-based unlimited energy option.
    • Increasing the amount of free energy available.
  • Address Glitches and Bugs: Prioritize fixing the reported glitches that prevent users from progressing in the game. Implement a more robust testing process to prevent future issues.
  • Improve Hint Functionality: Ensure that hints are accurate, helpful, and do not waste energy or gems when leading players to the wrong location.

Medium Priority:

  • Implement Cloud Save/Cross-Device Sync: Allow users to save their progress and sync it across multiple devices.
  • Increase Update Frequency: Provide more frequent updates with new stories and content to keep the game engaging.
  • Improve Ad Functionality: Address the issues with ads not granting energy.
  • Display Energy Level In-Game: Add an indicator that shows the player how much energy they have left while playing.

Low Priority:

  • Address Billing Issues: Investigate and resolve any reported billing discrepancies.
  • Add Chinese Language Support: Consider adding Chinese language support to expand the game's reach.

Opportunities for Startup Ideas

  • Mystery Game Subscription Service: A subscription service that provides unlimited access to a library of hidden object and puzzle games, eliminating the need for energy systems or in-app purchases.
  • AI-Powered Hint System: A hint system that uses AI to provide more personalized and helpful guidance to players, based on their individual play style and progress.
  • Augmented Reality Mystery Games: Develop AR-based mystery games that overlay puzzles and clues onto the real world, creating a more immersive and interactive experience.

Trends and Observations

  • Recurring Complaints About Energy System: The energy system is a consistent source of frustration across a wide range of reviews, indicating a fundamental problem with the game's monetization strategy.
  • Bug Reports Increase After Updates: There are several reports of bugs occurring after recent updates. This shows the need for more testing before releasing updates.
  • Desire for More Content: Players want more content to keep the game engaging.
  • Little to no language preference other than English: The reviews are all written in English, with one request for Chinese support.

Conclusion

"Unsolved: Hidden Mystery Games" has a strong foundation with its engaging storylines, challenging puzzles, and high-quality graphics. However, the restrictive energy system is a significant barrier to user enjoyment and long-term retention. Addressing this issue, along with fixing bugs and improving hint functionality, should be the top priority for the development team. By focusing on these key areas, the game can realize its full potential and provide a more satisfying and engaging experience for its players.

Original App Link

https://apps.apple.com/us/app/unsolved-hidden-mystery-games/id1522149479?uo=2