Customer Reviews (100)

Aiden Allred • 2025-03-10T19:37:15.195Z

Not a bad app. Right now, however (March 2025), the app has a lot of outdated or missing information. The SHARP info is not up to date, the information about roles of EOAs is from before 2013, etc.

Grace Kettling • 2025-01-17T21:33:08.975Z

Possible to add something where we could fill in unit chain of command?

Tony Williams • 2024-10-21T18:10:45.943Z

Needs like more information and be able to add unit history from all the units from across the Army. Would also help for boards as well

Summary of Key Insights

This app, PROmote - Army Study Guide, is generally well-received, with a significant number of users finding it helpful for preparing for Army promotion boards. Its key strengths lie in its comprehensive content, ease of use, and frequent updates. However, users also report issues with outdated information, incorrect test answers, and technical glitches. The overall sentiment is positive, with a high percentage of 5-star reviews (59%), but the negative reviews highlight critical areas for improvement. The app has a good foundation but needs consistent maintenance and feature enhancements to maintain its competitive edge.

Quantitative Metrics:

  • Overall Rating: Not explicitly stated, but can be inferred as relatively high given the review distribution.
  • 5-star reviews: 59%
  • 4-star reviews: 17%
  • 3-star reviews: 10%
  • 2-star reviews: 3%
  • 1-star reviews: 11%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Reviews span an unspecified period, but include a reference to March 2025, suggesting recent activity.
  • Analysis Methods: Manual analysis of the reviews, identifying recurring themes, sentiment (positive, negative, neutral), and feature requests. Keyword extraction was implicitly used to identify key topics.

Key User Pain Points

  • Outdated Information: Several users mention outdated or missing information, particularly regarding SHARP, EOAs, pregnancy regulations, and other Army regulations (AR 670-1, TC 3-20.40, TC 3-22.249). This is a critical issue as incorrect information can negatively impact board performance.
  • Incorrect Test Answers/Quiz Issues: Some users report that the testing and quiz features are flawed, with all answers being marked as correct, even when incorrect answers are selected. This undermines the app's ability to accurately assess knowledge.
  • Technical Issues: Several users reported technical problems, including the app not working, slides not loading, zoom issues, and requiring an internet connection to verify purchase even with internet access. The app also sometimes disappears, requiring repurchase.
  • Lack of Customization: Users want more customization options, such as the ability to select specific programs or subjects relevant to their MOI (Memorandum of Instruction).

Frequently Requested Features

  • Audio Feature: Many users request an audio feature to listen to lessons while on the go.
  • Unit-Specific Information: Users want the ability to add unit-specific information, such as chain of command and unit history.
  • Improved Testing Functionality: Users want more realistic testing, with mixed-up answers and accurate scoring.
  • Links to Up-to-Date Regulations: Users would like direct links to the most current Army regulations.
  • Bookmarked Question Testing: Users want to be able to test themselves only on bookmarked questions.
  • SGT Audie Murphy Study Material: One user specifically requested study material for the SGT Audie Murphy Club.
  • Voice Feature: A user requested a voice feature to listen to the lessons.
  • Create own questions: A user requested the ability to create their own questions.

Strengths and Positive Aspects

  • Comprehensive Content: Users appreciate the app's wide range of topics and extensive question bank.
  • Ease of Use: Many users find the app easy to use and navigate.
  • Regular Updates: Users appreciate the developer's efforts to keep the app updated with current regulations, although this is also an area of concern (see pain points).
  • Helpful for Board Preparation: Many users report that the app helped them pass their promotion boards.
  • Condensed Information: The app presents information in a condensed and easily digestible format.
  • Good Customer Service: Some users mentioned positive experiences with the developer's customer service.

Prioritized Action Recommendations

High Priority:

  • Update Content Immediately: Prioritize updating all content to reflect the most current Army regulations, especially regarding SHARP, EOAs, pregnancy regulations, AR 670-1, TC 3-20.40, and TC 3-22.249. This directly impacts the app's credibility and usefulness.
  • Fix Testing Functionality: Thoroughly review and fix the testing and quiz functionality to ensure accurate scoring and randomized answer options. This is crucial for effective learning and assessment.
  • Address Technical Issues: Investigate and resolve all reported technical issues, including loading problems, zoom issues, internet connectivity problems, and app disappearance.

Medium Priority:

  • Implement Audio Feature: Add an audio feature to allow users to listen to lessons while on the go.
  • Enhance Customization: Provide users with more customization options, such as selecting specific programs or subjects relevant to their MOI.
  • Add Links to Regulations: Include direct links to the most current Army regulations for verification.
  • Implement Bookmarked Question Testing: Allow users to test themselves only on bookmarked questions.
  • Improve GUI: Update the GUI to be more visually appealing and user-friendly.

Low Priority:

  • Add Unit-Specific Information Feature: Consider adding a feature that allows users to input unit-specific information, such as chain of command and unit history.
  • SGT Audie Murphy Study Material: Consider adding study material for the SGT Audie Murphy Club.
  • Formalities Section: Include a section on how the board works, such as the knocking/saluting, standup boards formalities.

Opportunities for Startup Ideas

  • Personalized Study Plans: Develop an algorithm that creates personalized study plans based on the user's MOI and areas of weakness.
  • Interactive Simulations: Incorporate interactive simulations of board scenarios to help users practice their responses.
  • Community Forum: Create a community forum where users can ask questions, share tips, and discuss relevant topics.
  • Gamified Learning: Integrate game-like elements, such as points, badges, and leaderboards, to increase engagement.
  • AI-Powered Question Generation: Use AI to generate new and challenging questions based on the latest regulations.
  • Offline Mode Enhancement: Ensure a robust offline mode that allows users to access all content and features without an internet connection.

Trends and Observations

  • Emphasis on Up-to-Date Information: A recurring theme is the importance of keeping the app's content current with the latest Army regulations.
  • Desire for Convenience: Users value the app's convenience and portability, but want features that further enhance their ability to study on the go (e.g., audio feature).
  • Mixed Opinions on Testing Functionality: While some users find the testing feature helpful, others report significant flaws that undermine its effectiveness.
  • Positive Sentiment Towards Developer Responsiveness: Users appreciate the developer's responsiveness to feedback and willingness to address issues.

Conclusion

PROmote - Army Study Guide is a valuable tool for soldiers preparing for promotion boards, but it requires consistent maintenance and feature enhancements to maintain its competitive edge. Addressing the identified pain points, particularly regarding outdated information and flawed testing functionality, is crucial for improving user satisfaction and ensuring the app's credibility. By prioritizing the recommended actions and exploring the identified opportunities, the developer can further solidify the app's position as a leading resource for Army promotion board preparation. The overall recommendation is to invest in content updates and technical improvements to address critical user pain points immediately.

Original App Link

https://play.google.com/store/apps/details?id=com.forcereadiness.armypromote