Customer Reviews (100)

Manjunath S Meharwade • 2025-03-19T18:35:05.624Z

I liked it but it's lagging the response, also the reference image is smudging along with the pencil movement it should be rectified

Ember Skies • 2025-03-18T03:56:19.787Z

Nowhere near worth the money charge for this app I can get a free app that does better

R Keen • 2025-03-04T13:09:22.790Z

I now keep getting an error message when opening, saying I haven't downloaded through the Google store and to use a licenced version. I paid for this app, via the Google store and have emailed to notify but as yet, have had no reply. Up until recently it was working well and I was enjoying how easy it was get the accurate outlines I am after.

Summary of Key Insights

The Da Vinci Eye app receives mixed reviews, with a significant number of users praising its usefulness and customer support, while others report technical issues, particularly with the AR mode, anchor detection, and performance on certain devices. The app's core functionality as an art projector and tracing tool is generally well-received, but its AR implementation and some performance aspects cause frustration. A notable pain point is the inconsistency between the Android and iOS versions. Despite its flaws, the app has a dedicated user base who find it invaluable for improving drawing skills and creating artwork. The overall sentiment is moderately positive, but the significant number of low-star reviews indicates areas needing immediate attention.

Quantitative Metrics:

  • Overall Rating: Based on the score distribution, the average rating is approximately 4.0 stars.
  • 5-Star Reviews: 53%
  • 4-Star Reviews: 7%
  • 3-Star Reviews: 12%
  • 2-Star Reviews: 13%
  • 1-Star Reviews: 15%

Key Strengths:

  • Helpful for improving drawing proportions and skills
  • Excellent and responsive customer support
  • Useful for various artistic applications (tattooing, baking, etc.)
  • Time-saving for creating line art and outlines

Key Weaknesses:

  • AR mode instability and anchor detection issues
  • Performance problems (lagging, crashing, overheating) on some devices
  • Inconsistent features between Android and iOS versions
  • Image quality degradation and limited recording options
  • Some users find the app difficult to use initially, requiring a learning curve

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly specified, but based on the reviews, it appears to be a recent snapshot of user feedback.
  • Analysis Methods:
    • Sentiment Analysis: Categorizing reviews as positive, negative, or neutral based on the language used.
    • Keyword Extraction: Identifying frequently mentioned terms and phrases related to features, issues, and user experiences.
    • Thematic Analysis: Grouping related issues and suggestions into common themes.

Key User Pain Points

  • AR Mode Instability/Anchor Issues: Many users report that the AR mode is unstable, the anchor detection is unreliable, and the image jumps around, making it difficult to trace accurately. This is particularly problematic on devices without LiDAR sensors.
  • Performance Issues (Lagging, Crashing, Overheating): Several users experience lagging, crashing, and overheating, especially on Android devices. This significantly hinders the user experience and can make the app unusable.
  • Android/iOS Discrepancies: Users switching from iOS to Android report missing features, particularly the social aspects of the app, which creates a fragmented experience.
  • Image Quality Issues: Some users complain about image quality degradation when uploading images to the app, which affects the final drawing's clarity.
  • Recording Limitations: The video recording feature lacks HD quality, doesn't provide raw footage, and automatically speeds up the recording, which is undesirable for some users.
  • Focus Pumping: The camera focus shifts between the paper and the user's hand, causing the projected image to resize and shift, which is very annoying.
  • Licensing Error: Some users are receiving an error message stating that they haven't downloaded the app through the Google Play Store, even though they have paid for it, preventing them from using the app.

Frequently Requested Features

  • Improved AR Stability and Anchor Detection: Users want a more reliable AR mode that doesn't jump around and accurately tracks the anchor point.
  • Landscape Mode: Users want the app to rotate to landscape mode for easier drawing of landscapes.
  • Higher Resolution Recording: Users want the ability to record time-lapse videos in HD quality with options for raw footage and adjustable speed.
  • Image Lock Feature: Users want to be able to lock the projected image in place to prevent it from rotating or shifting when resizing.
  • Consistent Feature Set Across Platforms (Android & iOS): Users expect a consistent experience regardless of the operating system.
  • Focus Lock: Users want to lock the camera focus to prevent "pumping" and image resizing.
  • Free Trial: Many users are wary of purchasing without a trial period.

Strengths and Positive Aspects

  • Improved Drawing Skills: Users report that the app helps them improve their drawing proportions, line work, and shading.
  • Versatile Applications: The app is useful for various artistic applications, including tattooing, baking, illustration, and animation.
  • Time-Saving: The app helps artists create line art and outlines more quickly, saving time and effort.
  • Excellent Customer Support: Many users praise the app's responsive and helpful customer support.
  • Easy to Use (Once Learned): Some users find the app easy to use after overcoming the initial learning curve.
  • Scaling and Proportion Assistance: The app helps scale pictures to desired sizes.

Prioritized Action Recommendations

High Priority:

  • Address AR Mode Instability and Anchor Detection: Investigate and fix the AR mode issues, particularly the anchor detection problems and image jumping. This is a critical issue affecting a significant number of users.
  • Fix Performance Issues (Lagging, Crashing, Overheating): Optimize the app's performance to reduce lagging, crashing, and overheating, especially on Android devices.
  • Resolve Licensing Error: Investigate and resolve the licensing error that prevents paid users from accessing the app.

Medium Priority:

  • Improve Image Quality: Address the image quality degradation issue when uploading images to the app.
  • Enhance Recording Features: Implement higher resolution recording options, provide raw footage, and allow users to adjust the recording speed.
  • Focus Lock: Add a feature to lock the camera focus.
  • Implement Landscape Mode: Add the option to rotate the app to landscape mode.
  • Standardize Feature Set Across Platforms: Ensure a consistent feature set between the Android and iOS versions of the app.

Low Priority:

  • Improve Initial User Onboarding: Provide more comprehensive tutorials and guidance to help new users overcome the initial learning curve.
  • Develop a Perfect PDF Anchor Image: Provide a downloadable and printable PDF anchor image for better anchor detection.

Opportunities for Startup Ideas

  • AI-Powered Anchor Detection: Develop an AI-powered anchor detection system that is more robust and accurate, even in challenging lighting conditions or with less-than-ideal anchor images.
  • Real-Time Collaboration Features: Add real-time collaboration features that allow multiple artists to work on the same drawing simultaneously.
  • Integration with Drawing Tablets: Develop seamless integration with drawing tablets for a more natural drawing experience.
  • Subscription-Based Content Library: Create a subscription-based content library with pre-made templates, tutorials, and reference images.

Trends and Observations

  • Device-Specific Issues: Performance issues seem more prevalent on Android devices, particularly Samsung phones.
  • Importance of Customer Support: Positive reviews frequently mention the excellent customer support, highlighting its crucial role in user satisfaction.
  • AR Mode as a Key Differentiator: While the AR mode is a major selling point, its instability is a significant source of frustration. Improving its reliability is essential.
  • Price Sensitivity: Some users feel the app is overpriced, especially considering its limitations.
  • Feature Parity Expectations: Users expect feature parity across different platforms (iOS and Android).

Conclusion

The Da Vinci Eye app has the potential to be a valuable tool for artists of all skill levels. However, the technical issues, particularly with the AR mode and performance, need to be addressed to improve user satisfaction. Prioritizing bug fixes, performance optimization, and feature standardization across platforms will be crucial for the app's long-term success. The app's excellent customer support is a significant asset that should be leveraged to address user concerns and improve the overall experience. A free trial period could also help alleviate concerns about the app's value.

Overall Recommendation: Focus on improving the app's stability and performance, particularly the AR mode, and ensure feature parity across platforms. This will address the most significant user pain points and enhance the app's overall value.

Original App Link

https://play.google.com/store/apps/details?id=com.cubemg.davincieye