Customer Reviews (100)

Bob Winchester • 2025-03-03T17:28:43.641Z

Don't get tricked into this app. $69 per event? That's outrageous to host some bad quality video of kids playing sports. Back to FB live for me I guess.

Hamid Mohammed • 2025-03-01T21:00:26.732Z

don` worry be happy

Alec Lyall • 2025-02-15T06:27:37.147Z

This worked flawlessly!! I would recommend this to anyone looking to live stream am event. Super simple to set up, send out, and for folks to join and enjoy. The best part is being able to have a recording keepsake for years to come. Remember to pause the stream or turn off your wireless mics in those in between moments, folks ;) Speaking from experience here. haha

Summary of Key Insights

EventLive appears to be a well-received app, particularly for live streaming weddings and funerals. Its key strengths are its ease of use, reliable performance, and the convenience it offers to remote guests who don't need an account to watch. The high number of 5-star reviews suggests strong user satisfaction. However, the app is not without its weaknesses. The pricing model is a major concern for some users, and there are reports of technical issues such as crashing, poor video quality, and Android-specific problems.

  • Overall Sentiment: Positive
  • Key Strengths: Ease of use, reliable streaming, convenient for viewers, good customer support.
  • Key Weaknesses: Pricing perceived as high, technical issues (crashing, video quality), Android performance issues, limited camera options.
  • Overall Rating: Appears high based on the review distribution, but needs to be viewed in context of the relatively small sample size.
  • Score Distribution: 1-star: 9%, 2-star: 1%, 3-star: 4%, 4-star: 4%, 5-star: 82%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but likely spans a considerable period given the version number (3.7.2) and mentions of events from Oct 2022.
  • Analysis Methods: Manual review of individual comments, sentiment classification based on star rating and text content, keyword extraction to identify recurring themes (e.g., "easy to use", "wedding", "price").

Key User Pain Points

  • High Price: The $69 price per event is frequently mentioned as a deterrent, especially when compared to free alternatives like Facebook Live. This is a major barrier for budget-conscious users.
  • Technical Issues: Some users reported crashing during live streams, which is a critical failure. Others complained about poor video quality, even with good internet connections. Zooming also seems to cause problems.
  • Android Performance Issues: Several reviews specifically mention problems with the app on Android devices, including poor focus, choppy feed, and lack of lens support. The developer's suggestion to use an iPhone as a fix is unacceptable.
  • One-Day Event Pricing: The inability to purchase a single-day license and being forced into a two-day purchase is frustrating.
  • App Functionality Issues: Some users have reported the app not working at all or deleting their events.
  • Lack of Immediate Support: The absence of a phone number or immediate live support is problematic for users experiencing issues during critical events.

Frequently Requested Features

  • Improved Android Support/Optimization: Fix existing issues and ensure feature parity with iOS.
  • More Flexible Pricing Options: Offer tiered pricing or single-day event options.
  • Better Camera Controls: Give users more control over camera settings, including focus and zoom.
  • Improved Video Quality: Address issues with video quality, especially during live streams.
  • Reliable Streaming: Prevent app crashes and ensure stable streaming performance.

Strengths and Positive Aspects

  • Ease of Use: The app is widely praised for its simple and intuitive interface, making it accessible to users of all technical skill levels.
  • Convenience for Viewers: The "no account needed" feature is a major selling point, as it allows remote guests to easily watch the event without any hassle.
  • Reliable Streaming (in most cases): Many users report that the app works flawlessly and provides a stable stream.
  • Guestbook Feature: The virtual guestbook is a popular and appreciated feature.
  • Recording and Download: The ability to record the live stream and download it for later viewing is highly valued.
  • Good Customer Support: Several reviewers specifically mention helpful and responsive customer support, particularly from "Julia."
  • Automated Reminders: Users appreciate the automated reminder feature for guests.
  • Test Stream Feature: The ability to perform test streams before the event is considered a great plus.

Prioritized Action Recommendations

  • High Priority:
    • Address Android Issues: Immediately investigate and fix the reported problems with the Android version of the app. This includes focus issues, choppy feed, and lack of lens support.
    • Improve App Stability: Fix the crashing issues reported by some users. This is a critical bug that can ruin the entire experience.
    • Pricing Model Review: Re-evaluate the pricing structure to offer more flexible options, such as single-day event licenses.
    • Video Quality Improvements: Investigate and address the reports of poor video quality during live streams.
  • Medium Priority:
    • Enhance Camera Controls: Provide users with more control over camera settings, including focus, zoom, and exposure.
    • Improve Customer Support Accessibility: Consider adding a phone number or live chat option for immediate support during events.
    • Clearer Pricing Transparency: Ensure the "free" test is clearly defined and users understand the costs involved before signing up.
  • Low Priority:
    • Add More Customization Options: Explore options for further customizing the event page.
    • Explore additional streaming options: Consider adding options to stream to multiple platforms at once.

Opportunities for Startup Ideas

  • AI-Powered Live Stream Enhancement: Develop an AI-powered service that automatically enhances the video and audio quality of live streams, regardless of the user's equipment.
  • Affordable, Scalable Live Streaming Solution: Create a live streaming platform that offers flexible pricing options and scales to accommodate events of all sizes.
  • Specialized Live Streaming for Funerals: Focus on developing features specifically for funeral live streams, such as integrated obituary display and grief support resources.
  • Hardware and Software Bundles: Partner with tripod and microphone manufacturers to create affordable bundles tailored to EventLive users.

Trends and Observations

  • Weddings and Funerals are Key Use Cases: The app is primarily used for weddings and funerals, indicating a strong need for private and reliable live streaming for these types of events.
  • Price Sensitivity: Users are very price-conscious and often compare EventLive to free alternatives.
  • Android vs. iOS Disparity: There's a clear disparity in performance and user experience between the Android and iOS versions of the app.
  • Word-of-Mouth Marketing: Many users found the app through recommendations from friends or family, suggesting the importance of word-of-mouth marketing.

Conclusion

EventLive provides a valuable service for those seeking a private and reliable way to live stream events. Its ease of use and convenient features are major selling points. However, the app's high price and technical issues, especially on Android devices, are significant drawbacks. By addressing these pain points and offering more flexible pricing options, EventLive can significantly improve its user experience and attract a wider audience. Prioritizing Android support is crucial. Overall, the app has great potential but needs focused improvements to reach its full potential.

Original App Link

https://play.google.com/store/apps/details?id=pro.eventlive