Customer Reviews (54)

Jayr Johnloy • 2025-05-23T02:07:30.205Z

bruhh I've been using this app for a year now but for some reason it's won't open anymore so I tried almost everything to open it again cuz my data is still inside but it really won't open.....fix this

Carrie Simm • 2025-04-16T18:47:20.472Z

great app, keeps me creative and thinking about life, would 100% recommend to anyone

z y o o o m • 2025-03-28T03:03:09.110Z

Really good and free of ads journalling app, it's really nice not having intrusive ads pop up any time you do anything. Small issue that I'm not sure is entirely with the app but it tends to log you out alot, easily once a day if not more, it's not the worst but it's enough of a hassle to be a bit :/

Summary of Key Insights

Clearful is generally well-received as a journaling app, particularly for its guided prompts, clean design, and lack of ads. The app excels in providing a distraction-free writing environment and offering various features that encourage self-reflection and mindfulness. However, some users have reported technical issues (crashing, login problems) and desire more features in the free version or more flexible subscription options. The overall sentiment is positive, as reflected in the high number of 5-star reviews.

  • Strengths: Guided prompts, clean design, user-friendly interface, lack of ads, useful templates, security features (lock).
  • Weaknesses: Technical issues (crashing, login problems, auto-saving errors), limited features in the free version, subscription cost concerns, occasional repeated content.

Quantitative Metrics:

  • Overall Rating: Approximately 4.5 stars (based on the score distribution).
  • 5-Star Reviews: 72.2% (39/54)
  • 4-Star Reviews: 16.7% (9/54)
  • 3-Star Reviews: 1.9% (1/54)
  • 2-Star Reviews: 3.7% (2/54)
  • 1-Star Reviews: 5.6% (3/54)

Data & Methodology Overview

  • Data Sample Size: 54 reviews
  • Time Frame: Not specified, but likely covers a range of time given the comments about long-term usage (e.g., "I've been using this app for a year now").
  • Analysis Methods:
    • Sentiment Analysis: Manually assessed the overall sentiment (positive, negative, neutral) of each review based on the text.
    • Keyword Extraction: Identified frequently used words and phrases related to features, issues, and user experiences.
    • Thematic Analysis: Grouped reviews into common themes (e.g., design, functionality, pricing).

Key User Pain Points

  • Technical Issues (Crashing/Not Opening): Several users reported the app crashing or failing to open, leading to data accessibility concerns. (e.g., "bruhh I've been using this app for a year now but for some reason it's won't open anymore").
  • Login Issues: Some users experience frequent logouts, causing inconvenience. (e.g., "it tends to log you out alot, easily once a day if not more").
  • Auto-Saving Errors: Users have reported lost text or blank entries being auto-saved.
  • Subscription Costs: Some users find the subscription expensive or desire more affordable options (e.g., monthly plans, discounts for specific regions).
  • Repeated Content: At least one user mentioned repeated content.

Frequently Requested Features

  • Undo/Redo Button: Users want the ability to undo or redo actions within the text editor.
  • Duplicate Entry Option: A feature to duplicate existing entries would be helpful.
  • Non-Mobile Version (Web/Desktop): Users would like a web or desktop version of the app.
  • Picture Integration: Some users want to be able to add pictures to their journal entries.
  • More Affordable Subscription Options: Monthly plans or regional discounts are desired.

Strengths and Positive Aspects

  • Guided Prompts and Templates: Users appreciate the variety and helpfulness of the journal prompts and templates.
  • Clean and User-Friendly Design: The app is praised for its intuitive interface and appealing aesthetic.
  • Distraction-Free Writing Environment: Users enjoy the calm and distraction-free writing experience.
  • Lack of Ads: The absence of ads is a significant positive for many users.
  • Security Features: The PIN and biometric lock options provide a sense of privacy and security.
  • Helpful for Self-Reflection and Mindfulness: Users find the app beneficial for improving mental health, practicing gratitude, and setting goals.
  • Responsive Customer Support: At least one user highlighted the excellent customer service.

Prioritized Action Recommendations

High Priority:

  • Address Crashing and Login Issues: Investigate and resolve the reported crashing and login problems to prevent data loss and improve user experience.
  • Fix Auto-Saving Errors: Implement a robust auto-saving mechanism that prevents data loss and avoids creating blank entries.

Medium Priority:

  • Implement Undo/Redo Functionality: Add an undo/redo button to the text editor.
  • Introduce More Flexible Subscription Options: Offer monthly plans or regional discounts to make the app more accessible.
  • Add Duplicate Entry Option: Implement a feature to duplicate existing journal entries.

Low Priority:

  • Develop a Non-Mobile Version (Web/Desktop): Create a web or desktop version of the app to cater to users who prefer writing on larger screens.
  • Enable Picture Integration: Allow users to add pictures to their journal entries.
  • Address Repeated Content: Review and eliminate any instances of repeated content in prompts or templates.

Opportunities for Startup Ideas

  • AI-Powered Journaling Assistant: Expand the existing AI features to provide more personalized prompts, sentiment analysis of entries, and suggestions for self-improvement.
  • Community Feature (Optional): A secure and private community forum where users can share anonymized entries and support each other (with appropriate moderation).
  • Integration with Mental Health Resources: Partner with mental health organizations to provide access to resources and support within the app.
  • Gamified Journaling: Introduce gamification elements (e.g., badges, challenges) to encourage consistent journaling habits.

Trends and Observations

  • Positive Sentiment Dominates: The vast majority of users express positive sentiments towards the app.
  • Focus on Mental Health and Self-Care: Users frequently mention the app's benefits for mental health, mindfulness, and self-care.
  • Desire for More Features in Free Version: Some users express a desire for more features to be available in the free version.
  • Subscription Cost as a Barrier: The cost of the subscription is a barrier for some users, particularly those in regions with lower incomes.

Conclusion

Clearful is a valuable tool for journaling and self-reflection, with a strong foundation in its user-friendly design, helpful prompts, and lack of ads. Addressing the technical issues and subscription cost concerns will significantly improve the user experience and broaden its appeal. Implementing requested features like undo/redo and a duplicate entry option will further enhance the app's usability. Overall, Clearful has the potential to become a leading journaling app with continued development and attention to user feedback. The focus should be on stability, affordability, and feature enhancements.

Original App Link

https://play.google.com/store/apps/details?id=journal.diary.gratitude.mindfulness.selfcare.mental.health