Customer Reviews (500)

Admekb • 2025-03-23T00:24:53-07:00

I love Zeus. They are great. They advertisement everything. It gets people to watch and Zeus add me to the show.

Anjouww • 2025-03-22T21:45:08-07:00

#1 show !!

baddie girl 2021 • 2025-03-22T21:17:56-07:00

If you’re really messy like me then you’re going to love this app only 6 dollars a month for fights every day

Summary of Key Insights

The Zeus Network app enjoys a largely positive reception, primarily driven by its content, particularly reality TV shows like "Baddies." Users appreciate the affordability and lack of ads. However, recurring issues include technical glitches, difficulties with subscriptions and access, and a desire for more diverse content and features. The overall sentiment is positive, but addressing the pain points related to technical issues and content variety could significantly improve user satisfaction.

Key Strengths:

  • Engaging content ("Baddies" is a major draw)
  • Affordable subscription price
  • No advertisements

Key Weaknesses:

  • Technical issues (glitches, streaming problems)
  • Subscription and access issues (being charged without access)
  • Limited content variety (desire for more diverse shows)
  • Lack of customer support access

Overall Sentiment: Positive Overall Rating (estimated): Approximately 4.4 stars (based on the score distribution) Score Distribution: 1-star: 4.8%, 2-star: 1%, 3-star: 3.6%, 4-star: 5.8%, 5-star: 84.8%

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not specified, but assumed to be a recent snapshot of reviews.
  • Analysis Methods:
    • Sentiment analysis (manual assessment based on review text)
    • Keyword extraction (identification of frequently used terms and topics)
    • Frequency analysis (counting occurrences of specific issues or requests)

Key User Pain Points

  • Subscription and Access Issues: Many users report being charged for subscriptions but then being unable to access content. Some users report being charged multiple times.
    • Impact: Frustration, financial dissatisfaction, potential churn.
  • Technical Glitches and Streaming Problems: Users experience glitches, buffering, and streaming errors, particularly when trying to resume watching.
    • Impact: Interrupted viewing experience, frustration, potential churn.
  • Lack of Customer Support: Users struggle to find direct contact information for customer support to resolve issues.
    • Impact: Increased frustration, inability to resolve problems, negative brand perception.
  • Limited Content Variety: Some users feel the content is repetitive or lacks diversity beyond reality TV.
    • Impact: Boredom, decreased engagement, potential churn.
  • App Navigation and Functionality: Issues with password resets, finding specific episodes, and a lack of "skip intro" features.
    • Impact: Frustration, time wasted searching for content, reduced user experience.
  • Episode Release Schedule: Frustration with all episodes dropping on Sundays instead of staggered releases throughout the week.
    • Impact: Overwhelming content day, can't watch frequently during the week.

Frequently Requested Features

  • Skip Intro/Recap Button: For Baddies episodes and other shows.
  • Spanish Subtitles/Translations: To cater to a wider audience.
  • Multiple User Profiles: For family sharing of accounts.
  • Improved Search and Organization: Easier navigation and content discovery.
  • Push Notifications: To reply back to comments easier.
  • More Diverse Content: Beyond reality TV, including movies and other genres.
  • Continue Watching Functionality: To resume episodes where left off.
  • Staggered Episode Releases: Instead of all episodes on one day.

Strengths and Positive Aspects

  • Engaging Content: The primary driver of positive reviews is the entertainment value of the shows, especially "Baddies."
  • Affordable Price: Users consistently mention the low subscription cost as a major benefit.
  • No Ads: The absence of advertisements is a significant selling point.
  • Good Quality: Some users praise the video quality and organization of the app (contradicts some pain points, suggesting inconsistency).
  • Raw and Real: Users appreciate the unscripted and authentic nature of the content.

Prioritized Action Recommendations

High Priority:

  • Fix Subscription and Access Issues: Investigate and resolve the issues causing users to be charged without access to content. Implement robust error handling and clear communication.
  • Improve App Stability and Streaming Quality: Address the technical glitches, buffering problems, and streaming errors. Optimize the app for different devices and network conditions.
  • Enhance Customer Support: Provide easily accessible contact information for customer support (e.g., phone number, email, live chat). Respond promptly and effectively to user inquiries.

Medium Priority:

  • Implement Skip Intro/Recap Button: Add this feature to improve the viewing experience for popular shows.
  • Add Spanish Subtitles/Translations: Expand accessibility and reach a wider audience.
  • Improve App Navigation and Organization: Streamline the search function and content organization to make it easier for users to find what they're looking for.
  • Episode Release Schedule: Stagger the release of shows throughout the week.

Low Priority:

  • Develop Multiple User Profiles: Allow for family sharing of accounts.
  • Expand Content Variety: Explore opportunities to add more diverse content beyond reality TV.

Opportunities for Startup Ideas

  • Enhanced Reality TV Platform: Build a platform that focuses on providing a seamless, high-quality viewing experience for reality TV content, addressing the technical issues and content organization problems that plague existing apps.
  • AI-Powered Content Recommendation Engine: Develop an engine that analyzes user viewing habits and recommends relevant content, helping users discover new shows and increasing engagement.
  • Interactive Reality TV App: Create an app that allows users to interact with reality TV shows in real-time, such as voting on challenges or participating in polls.
  • Translation/Subtitle Service: A service dedicated to providing high-quality, community-sourced subtitles for niche streaming platforms.

Trends and Observations

  • "Baddies" Dominance: The show "Baddies" is a major driver of subscriptions and user engagement.
  • Price Sensitivity: Users are highly sensitive to the subscription price and appreciate the affordability of the app.
  • Desire for Authenticity: Users value the "raw and real" nature of the content.
  • Negative Sentiment Towards Bullying: Some users express concern about bullying behavior portrayed in the shows.
  • Technical Issues are Critical: Many reviews mention technical difficulties as a major problem.

Conclusion

The Zeus Network app has a strong foundation with its engaging content and affordable price. However, addressing the technical issues, improving customer support, and expanding content variety are crucial for retaining users and attracting new subscribers. By prioritizing the recommendations outlined above, The Zeus Network can significantly enhance the user experience and solidify its position in the streaming market.

Original App Link

https://apps.apple.com/us/app/the-zeus-network/id1399446592?uo=2