Customer Reviews (100)

xavier coleman • 2025-03-16T18:09:43.900Z

Love this app

mario adwater • 2025-03-16T00:31:53.370Z

app is very helpful in keeping up with need to know info for jordan products

M JAY • 2025-03-15T22:17:44.120Z

excellent

Summary of Key Insights

The J23 app is generally well-received, with a strong focus on providing up-to-date information about Jordan release dates and restocks. Users appreciate its ability to keep them informed and help them secure desired sneakers. However, inconsistent and delayed notifications are a significant pain point. The app's strengths lie in its comprehensive information and user-friendliness, while its weaknesses center around notification reliability and occasional link errors. The overall sentiment is positive, reflected in a high average rating, but the negative reviews highlight critical areas for improvement.

  • Overall Rating: High (predominantly 5-star reviews)
  • Key Strengths: Accurate release information, helpful for securing sneakers.
  • Key Weaknesses: Unreliable/delayed notifications, occasional broken links.
  • Overall Sentiment: Positive

Score Distribution:

  • 1 Star: 3%
  • 2 Star: 6%
  • 3 Star: 5%
  • 4 Star: 12%
  • 5 Star: 74%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Reviews appear to be from 2024 and 2025.
  • Analysis Methods: Sentiment analysis (categorizing reviews as positive, negative, or neutral), keyword extraction (identifying frequently mentioned terms and issues), and thematic analysis (grouping reviews based on common themes).

Key User Pain Points

  • Delayed/Inconsistent Notifications: This is the most prevalent issue. Users report receiving notifications late, not receiving them at all, or missing drops due to notification delays. This directly impacts their ability to purchase desired sneakers.
  • Broken Links/Out-of-Stock Issues: Users sometimes encounter broken links or find that items are already sold out when they click on notifications, even shortly after receiving them.
  • Notification Customization: Some users want more control over which notifications they receive (e.g., all notifications vs. a selected subset).
  • App Functionality on New Phone: At least one user had an issue with transferring the app to a new phone.

Frequently Requested Features

  • Improved Notification System: Users want faster, more reliable, and customizable notifications. Loud/more noticeable alerts were also mentioned.
  • Direct App Links: Users would prefer links from notifications or news tabs to open directly within the app instead of a web page.
  • Complete Shoe Catalog: Users would like to see all available shoes, not just those releasing in specific months.
  • Option to Win More: Some users requested more opportunities to win shoes.

Strengths and Positive Aspects

  • Accurate Release Information: Users consistently praise the app for providing accurate and up-to-date information on Jordan release dates, models, and pricing.
  • Helpful for Securing Sneakers: Many users report that the app helps them obtain sneakers they would have otherwise missed.
  • Comprehensive Information: Users appreciate the inclusion of historical information about the Jordan line and athlete information.
  • User-Friendly Interface: While not explicitly stated, the high number of positive reviews suggests a generally positive user experience.
  • Restock Alerts: Users find the restock alerts very useful.

Prioritized Action Recommendations

  • High Priority:
    • Improve Notification Reliability: Investigate and fix the issues causing delayed, missed, or inconsistent notifications. This is the most critical problem affecting user satisfaction. Consider allowing users to test their notifications to ensure they are working.
    • Ensure Link Functionality: Regularly check and update links to prevent broken links and out-of-stock issues. Implement a system to automatically verify link validity.
  • Medium Priority:
    • Notification Customization: Allow users to customize notification settings (e.g., select specific models or release types, set alert volume/type).
    • Direct App Linking: Implement direct app linking from notifications and news tabs.
    • Improve App Transfer Process: Simplify the process of transferring the app to a new phone.
  • Low Priority:
    • Complete Shoe Catalog: Consider adding a feature to browse a complete catalog of Jordan shoes, even those not currently scheduled for release.
    • "Win More" Opportunities: Explore potential partnerships or features that could increase users' chances of winning shoes (e.g., raffles, contests).

Opportunities for Startup Ideas

  • AI-Powered Sneaker Prediction: Develop an AI-driven feature that predicts the likelihood of securing a particular sneaker based on user preferences, past purchase history, and market trends.
  • Integrated Resale Platform: Partner with or integrate a trusted resale platform to allow users to buy and sell sneakers directly through the app.
  • Personalized Sneaker Recommendations: Offer personalized sneaker recommendations based on user style, preferences, and past purchases.
  • Community Features: Implement community features such as forums or groups where users can discuss releases, share information, and connect with other sneaker enthusiasts.

Trends and Observations

  • Emphasis on Speed: The reviews consistently highlight the importance of speed and timeliness in receiving notifications. Users are highly sensitive to delays that can prevent them from securing sneakers.
  • Value for Money: Many users explicitly mention the app's affordability, suggesting that the price point is a key factor in its popularity.
  • Android Specific Issues: Some reviews mention issues specific to the Android version, suggesting that the app may require more targeted optimization for this platform.

Conclusion

The J23 app is a valuable resource for sneaker enthusiasts, particularly those interested in Jordan releases. However, addressing the issues with notification reliability and link functionality is crucial for improving user satisfaction and maintaining the app's positive reputation. By prioritizing these improvements and exploring opportunities for new features, the developers can further enhance the app's value and solidify its position as a leading sneaker information source. The app is recommended with the caveat that notification issues need to be resolved.

Original App Link

https://play.google.com/store/apps/details?id=com.matthewlberg.j23