Customer Reviews (98)

Shanmugam Mani vel • 2026-02-01T16:18:58.332Z

app does not be login the camera

Afsal CP • 2026-01-30T17:53:52.157Z

There is no time-lapse recording option. Each trip is recorded as a single clip, with no option to set time-lapse duration or split recordings into multiple clips.

Neelesh Kumar • 2026-01-27T11:09:02.570Z

Very unreliable dashcam. It records at its own will. You can never be sure if you are covered by this dashcam.

QuboPro App Review Analysis

1. Summary of Key Insights

The QuboPro app receives overwhelmingly negative feedback, with a large majority of users (82 out of 98) giving it a 1-star rating. The primary issues revolve around connectivity problems with the dashcam, frequent crashes, inability to view or download recordings, and poor customer support. Recent updates appear to have exacerbated existing problems, with many users reporting that the app was previously functional but is now unusable. The overall sentiment is highly negative, indicating a significant need for improvement. The app's score distribution shows a clear problem: 83.67% of reviews are 1-star, highlighting severe user dissatisfaction.

Key Strengths: None apparent from the current review data. Some older reviews might have been more positive, but the current sentiment is overwhelmingly negative.

Key Weaknesses: Connectivity issues, app crashes, inability to view/download recordings, poor customer support, unreliable recording, bugs, and a perceived decline in functionality after updates.

2. Data & Methodology Overview

  • Data Sample Size: 98 reviews
  • Time Frame: Not explicitly stated, but implied to be recent due to mentions of "latest version" and "after update".
  • Analysis Methods: Sentiment analysis (primarily based on star ratings and review text), keyword extraction (identifying recurring issues and feature requests), and thematic analysis (grouping related issues).

3. Key User Pain Points

  • Connectivity Issues: The most frequently reported problem is the app's inability to connect to the Qubo dashcam. This renders the dashcam essentially useless, as users cannot configure it or access recordings.
  • Recording Problems: Many users report that the dashcam either doesn't record at all, stops recording unexpectedly, or records intermittently. This defeats the entire purpose of having a dashcam for safety and security.
  • Inability to View/Download Recordings: Even when recordings are made, users often cannot view them within the app or download them to their phones. This makes it difficult or impossible to access footage when needed.
  • App Crashes and Bugs: The app is described as buggy and prone to crashing, further hindering usability.
  • Poor Customer Support: Users consistently complain about a lack of response or unhelpful responses from customer support when they encounter issues.
  • Issues After Updates: A significant number of users report that recent app updates have made the app worse, introducing new bugs and breaking previously working features.
  • Video Access Issues: Difficulty in accessing video clips, especially longer ones, and problems with the timeline feature.

4. Frequently Requested Features

  • Android Auto Compatibility: Several users specifically requested Android Auto compatibility.
  • Single Display for Front and Back Camera Views: One user requested a picture-in-picture or window-type view for both front and back cameras simultaneously.
  • Customizable Overspeed Setting: A user wanted to customize the overspeed alert threshold.
  • Customizable Watermark: A user requested the ability to add a custom watermark (name or vehicle name) to recordings.
  • Delete Option for Recordings: Users want the ability to delete individual trip recordings instead of only formatting the entire SD card.
  • Bluetooth Audio Recording: A user suggested Bluetooth connectivity for audio recording.
  • Time-lapse Recording Options: Users want time-lapse recording settings and the ability to split recordings into multiple clips.

5. Strengths and Positive Aspects

Based on the provided review data, there are very few, if any, current strengths. Some older reviews might have been more positive, but the overwhelming negativity in the current reviews overshadows any potential strengths. A few users mentioned the UI being good, but this is outweighed by functionality issues.

6. Prioritized Action Recommendations

High Priority:

  • Connectivity Issues: Investigate and fix the root causes of the frequent connectivity problems between the app and the dashcam. This is the most critical issue, as it prevents users from using the device at all.
  • Recording Reliability: Address the issues with unreliable recording. Ensure that the dashcam consistently records footage when it is supposed to.
  • App Stability: Fix the app crashes and bugs that are hindering usability. Thoroughly test the app on a variety of devices and network conditions.
  • Viewing/Downloading Recordings: Resolve the problems that prevent users from viewing or downloading recordings within the app.
  • Customer Support: Improve customer support responsiveness and provide helpful solutions to user problems.

Medium Priority:

  • Update Issues: Implement a more rigorous testing process for app updates to prevent new bugs from being introduced. Consider a beta program for users to test updates before they are released to the general public.
  • Video Access and Playback: Improve the video playback functionality, including timeline scrubbing and downloading longer videos.
  • Address Feature Requests: Begin implementing some of the most frequently requested features, such as Android Auto compatibility and a delete option for recordings.

Low Priority:

  • UI Improvements: While some users may find the UI good, further improvements could enhance the user experience.
  • Minor Feature Requests: Implement less frequently requested features as resources allow.

7. Opportunities for Startup Ideas

  • Dashcam App with Robust Connectivity: Develop a dashcam app that prioritizes seamless and reliable connectivity with a wide range of dashcam devices.
  • AI-Powered Incident Detection and Clip Export: Create an app that uses AI to automatically detect incidents (e.g., accidents, near misses) and export relevant video clips.
  • User-Friendly Dashcam Configuration Tool: Design a simple and intuitive app for configuring dashcam settings and managing recordings.
  • Dashcam-as-a-Service (DaaS): Offer a subscription-based service that includes a dashcam device, a reliable app, and ongoing support.

8. Trends and Observations

  • Negative Sentiment Trend: The overall sentiment is overwhelmingly negative and appears to be worsening over time, especially after recent app updates.
  • Connectivity as a Core Issue: Connectivity problems are a recurring theme across almost all negative reviews.
  • Post-Update Degradation: Many users report that the app's functionality has declined significantly after recent updates, suggesting a problem with the update process.
  • Customer Support Dissatisfaction: Users are consistently dissatisfied with the level of customer support they receive.
  • Focus on Basic Functionality: The reviews primarily focus on core functionality (connectivity, recording, viewing) rather than advanced features, indicating that the app is failing at its fundamental purpose.

9. Conclusion

The QuboPro app is currently facing significant challenges, as evidenced by the overwhelmingly negative reviews. The app suffers from critical issues related to connectivity, recording reliability, app stability, and customer support. Addressing these issues is essential to improve user satisfaction and maintain the reputation of the Qubo brand. The company should prioritize fixing the core functionality of the app before focusing on new features. A complete overhaul of the app's architecture and testing process may be necessary.

Overall Recommendation: The QuboPro app requires urgent and significant improvements to address the numerous issues reported by users. Without these improvements, the app is likely to continue receiving negative reviews and damaging the reputation of the Qubo brand. Consider pausing marketing efforts until the core issues are resolved.

10. Original App Link

https://play.google.com/store/apps/details?id=com.qubogo.iot&hl=en_IN