Customer Reviews (100)

Maira Uppal • 2025-03-24T17:06:56.371Z

yes the game is so fun hotel managements etc but I am in 9 level of beach hotel but I did not get any receptionist and servent I think you should work on it otherwise game is best for kids I love this game I just wanna say hope you make more games like this my perfect hotel

Christopher Gorrah • 2025-03-24T16:42:44.394Z

I live it,it's so cool and enjoyable😊

क्षेत्रपाल Dj Sound Bagoda • 2025-03-24T16:10:58.199Z

super shandar

Summary of Key Insights

  • "My Perfect Hotel" is generally perceived as a fun and addictive time-management game with simple mechanics and appealing graphics. However, the overwhelming consensus is that the excessive number of advertisements significantly detracts from the user experience, even for users who pay for the ad-free version. While many users enjoy the core gameplay loop and find it relaxing, the constant interruptions and occasional game freezes caused by ads are major pain points. The game has a positive rating distribution (55% 5-star reviews), but a significant portion of users (25% 1- and 2-star reviews) are highly dissatisfied due to the advertising issues.

Key Strengths:

  • Fun and addictive gameplay.
  • Simple mechanics and easy to learn.
  • Appealing graphics and relaxing experience for some users.

Key Weaknesses:

  • Excessive and intrusive advertisements.
  • Ads causing game freezes and crashes.
  • Some users report ads even after purchasing the ad-free version.
  • Repetitive gameplay after a few hotels.
  • Bugs, such as characters getting stuck.

Overall Sentiment: Mixed. While many users initially enjoy the game, the negative impact of the advertisements overshadows the positive aspects for a significant portion of the user base.

Quantitative Metrics:

  • Overall Rating: Not explicitly calculated, but inferred to be around 4 stars based on the review distribution.
  • Score Distribution: 1-star (16%), 2-star (9%), 3-star (8%), 4-star (12%), 5-star (55%).
  • Positive Sentiment (4- and 5-star): 67%
  • Negative Sentiment (1- and 2-star): 25%
  • Neutral Sentiment (3-star): 8%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but likely recent given the version number (1.20.1).
  • Analysis Methods: Manual review and categorization of user comments, sentiment analysis (qualitative assessment based on review text), frequency analysis of keywords and recurring themes.

Key User Pain Points

  • Excessive Advertisements: The most frequently mentioned issue. Users complain about ads appearing too frequently, even between simple actions like refilling toilet paper or walking around the hotel.
  • Ads Causing Game Freezes/Crashes: Many users report that the game freezes or crashes after watching an ad, requiring them to restart the game and lose progress.
  • Misleading "Ad-Free" Purchase: Some users who purchased the ad-free version still report seeing ads, defeating the purpose of the purchase.
  • Repetitive Gameplay: After playing for a while, the gameplay becomes repetitive and lacks variety.
  • Bugs and Glitches: Several users reported bugs, such as characters getting stuck.
  • Videos not loading: Some users reported issues with videos not loading, which prevents progression without spending in-game currency.
  • Data Privacy Concerns: One user mentioned concerns about the app's data access permissions.

Frequently Requested Features

  • More Content and Variety: Users want more variety in gameplay and more unique upgrades for each hotel.
  • Bug Fixes: Address the reported bugs, such as characters getting stuck.
  • Improved Performance: Optimization to reduce lag and improve smoothness, especially on lower-end devices.
  • Reintroduction of Features: Some users want features that were previously available, such as coin and money pop-ups.

Strengths and Positive Aspects

  • Addictive Gameplay: Many users find the game highly addictive and enjoyable.
  • Simple and Easy to Learn: The game mechanics are simple and easy to understand, making it accessible to a wide audience.
  • Relaxing Experience: Some users find the game relaxing and a good way to de-stress.
  • Appealing Graphics: Users appreciate the game's graphics and visual design.
  • Offline Play: Some users appreciate that the game can be played without data or Wi-Fi.

Prioritized Action Recommendations

High Priority:

  • Reduce Advertisement Frequency: Significantly reduce the number of advertisements displayed to improve the user experience. Implement a more balanced approach that doesn't interrupt gameplay as frequently.
  • Fix Ad-Related Freezing/Crashing Issues: Thoroughly investigate and fix the bugs that cause the game to freeze or crash after watching advertisements.
  • Ensure Ad-Free Purchase Works as Intended: Verify that the ad-free purchase completely removes all advertisements, as promised. Provide refunds or compensation to users who experienced issues with the ad-free version.

Medium Priority:

  • Address Bugs and Glitches: Fix the reported bugs, such as characters getting stuck, to improve the overall game stability.
  • Increase Content Variety: Add more content and variety to the gameplay to prevent it from becoming repetitive. Introduce new challenges, upgrades, and hotel themes.
  • Optimize Game Performance: Improve game performance to reduce lag and ensure smooth gameplay on a wider range of devices.

Low Priority:

  • Reintroduce Removed Features (Optional): Consider reintroducing features that were previously available, such as coin and money pop-ups, if they enhance the user experience.
  • Address Data Privacy Concerns: Review the app's data access permissions and ensure they are justified and transparent to users. Clearly communicate the purpose of each permission request.

Opportunities for Startup Ideas

  • Ad-Free Mobile Gaming Subscription Service: A subscription service that provides access to a library of mobile games with no advertisements.
  • Ethical In-App Advertising Platform: A platform that allows developers to monetize their games with non-intrusive and user-friendly advertisements that don't negatively impact the gaming experience.
  • Game Testing and Feedback Platform: A platform that connects developers with beta testers to gather feedback on game design, performance, and monetization strategies before launch.

Trends and Observations

  • Dominant Negative Sentiment Towards Ads: The overwhelming majority of negative reviews focus on the excessive and intrusive nature of the advertisements.
  • Positive Core Gameplay Loop: Despite the ad issues, many users express enjoyment of the core gameplay loop, suggesting a strong foundation for the game.
  • Repetitive Gameplay as a Long-Term Issue: Users who play for an extended period tend to find the gameplay repetitive, indicating a need for more content and variety.

Conclusion

"My Perfect Hotel" has the potential to be a highly successful mobile game, but the excessive number of advertisements is a major obstacle. By prioritizing the reduction of ad frequency and addressing the related technical issues, the developer can significantly improve the user experience and increase user satisfaction. Addressing the lack of content variety will improve long term engagement. Failure to address these issues will likely result in continued negative reviews and user churn.

Overall Recommendation: Significantly reduce the number of advertisements and address the associated technical issues to improve the user experience and unlock the game's full potential.

Original App Link

https://play.google.com/store/apps/details?id=com.master.hotelmaster