Customer Reviews (500)

jenknapp • 2025-03-25T08:50:33-07:00

As a new photographer I am grateful to have a fun, helpful resource in Lightroom for editing tools! AMAZING!!!

@rained_on • 2025-03-25T08:11:34-07:00

Great software! It's the perfect addition to my post-production workflow.

Captain Buzz #4 • 2025-03-25T08:08:16-07:00

What used to be a photo editor has now received video abilities as well. The easy synchronization of content from my built in iPhone, synchronized to Creative Cloud and then available in Lightroom on iPhone, iPad, and Mac is really nice to have and gives one a lot of options. The new AI features are amazing and the links with Photoshop make for a great combination for most of your photo and video needs. I would like to see AI photo culling features in the future. There are side applications that fill in feature gaps and I’m hoping Adobe will be addressing those later this year.

Summary of Key Insights

Lightroom Photo & Video Editor enjoys overwhelmingly positive sentiment, with users praising its ease of use, powerful editing capabilities, and seamless integration across devices. The AI-powered features and preset options are particularly well-received. However, some users express frustration with the subscription model, occasional bugs and crashes, and limitations of the mobile version compared to the desktop version. There's also a recurring complaint about being prompted repeatedly to leave a review.

  • Overall Rating: High (predominantly 5-star reviews)
  • Key Strengths: User-friendliness, powerful editing tools, AI features, preset options, cross-device synchronization.
  • Key Weaknesses: Subscription cost, occasional bugs/crashes, review prompts, feature limitations compared to desktop version, syncing issues.
  • Overall Sentiment: Highly positive.
  • Score Distribution:
    • 5 Stars: 87.4% (437/500)
    • 4 Stars: 6.6% (33/500)
    • 3 Stars: 2% (10/500)
    • 2 Stars: 1.4% (7/500)
    • 1 Star: 2.6% (13/500)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but assumed to be recent based on the version number (10.2.3) and mentions of recent features (AI).
  • Analysis Methods:
    • Sentiment analysis (qualitative assessment based on review text).
    • Keyword extraction (identifying frequently used words and phrases).
    • Frequency analysis (counting occurrences of specific issues and feature requests).

Key User Pain Points

  • Subscription Cost/Model: Many users dislike the subscription model and feel that too many features are locked behind a paywall. Some find it expensive, especially for occasional use.
  • Bugs and Crashes: Several users report experiencing bugs, crashes, freezing, and slow performance.
  • Syncing Issues: Some users report long delays or failures in syncing photos across devices.
  • Review Prompts: A significant number of users find the app's repeated requests for reviews annoying and intrusive.
  • Feature Limitations (vs. Desktop): Some users miss features available in Lightroom Classic or the desktop version.
  • Generative Credit Limitations: The new AI generative fill requiring credits is not well received.
  • Photo Upload Issues: some users are unable to add pictures to edit.
  • Instability on iOS: App crashes under certain circumstances, such as low battery or high brightness.

Frequently Requested Features

  • More Video Editing Features: Users want more robust video editing capabilities, similar to the photo editing features.
  • AI Photo Culling: Some users want AI-powered features to help them select the best photos from a large batch.
  • More AI features More ways to work with AI to fixing things.
  • Teeth Whitening: A specific feature request for teeth whitening.
  • Color Calibration: Adding "color calibration" from the lightroom classic.
  • Batch Renaming: Feature to batch rename photos like the F2 tool on the desktop version.
  • Integrate Keywords with Lightroom Classic: Have keywords integrate with the Lightroom Classic application that runs on a Mac or PC.
  • Watch Remote Release: Provide a watch remote release for the camera module.
  • Finding Duplicates: Implement a feature to find duplicate photos.
  • Sorting files by size: Implement a feature to sort files by their size.

Strengths and Positive Aspects

  • Ease of Use: Many users praise the app's user-friendly interface and intuitive controls.
  • Powerful Editing Tools: Users appreciate the wide range of editing tools and their ability to transform photos.
  • AI Features: The AI-powered features, such as Quick Actions and Generative Remove, are highly valued.
  • Preset Options: Users like the availability of presets and the ability to create their own.
  • Cross-Device Synchronization: The seamless synchronization across devices is a major advantage.
  • Professional Results: Users report achieving professional-looking results with the app.
  • Convenience: The mobile app allows for editing on the go.
  • Integration with Desktop: Seamless integration with Lightroom Classic.
  • RAW file editing: Ability to edit RAW files on the go.

Prioritized Action Recommendations

  • High Priority:
    • Address Bugs and Crashes: Investigate and fix the reported bugs, crashes, and performance issues. This is crucial for maintaining user satisfaction.
    • Reduce Review Prompts: Decrease the frequency of review prompts or offer an option to disable them.
    • Resolve Syncing Issues: Improve the reliability and speed of photo syncing across devices.
  • Medium Priority:
    • Re-evaluate Subscription Model: Consider offering more features in the free version or providing more flexible subscription options.
    • Bridge Feature Gaps (vs. Desktop): Prioritize adding key features from Lightroom Classic to the mobile app.
    • Optimize iOS Stability: Address the reported instability issues on iOS devices.
  • Low Priority:
    • Add Requested Features: Implement some of the frequently requested features, such as teeth whitening and AI photo culling.
    • Improve Tutorial Content: Expand the tutorial content, particularly for advanced features.

Opportunities for Startup Ideas

  • Subscription-Free Editing App: A photo editing app with a one-time purchase model instead of a subscription, targeting users who dislike recurring fees.
  • AI-Powered Photo Culling Tool: A standalone app or plugin that uses AI to automatically select the best photos from a large batch, addressing a common pain point for photographers.
  • Enhanced Mobile Video Editor: A mobile video editing app that offers a similar level of control and features as desktop video editing software.
  • Preset Marketplace: A platform for users to buy and sell custom Lightroom presets.

Trends and Observations

  • Language Preference: The majority of reviews are in English, but there are also significant numbers in Spanish, indicating a diverse user base.
  • Positive Sentiment Over Time: The app has maintained a consistently high rating, suggesting ongoing user satisfaction with its core features.
  • Increasing Focus on AI: Recent reviews highlight the growing importance of AI-powered features in photo editing.
  • Desire for Feature Parity: Users consistently express a desire for the mobile app to have the same features as the desktop version.

Conclusion

Lightroom Photo & Video Editor is a highly successful app with a loyal user base. Its strengths lie in its ease of use, powerful editing tools, and cross-device synchronization. However, addressing the reported bugs, subscription concerns, and feature limitations will be crucial for maintaining its competitive edge and user satisfaction. By prioritizing these improvements, Adobe can further solidify Lightroom's position as a leading photo editing app.

Original App Link

https://apps.apple.com/us/app/lightroom-photo-video-editor/id878783582?uo=2