Customer Reviews (500)

Ghost bk • 2025-03-27T17:50:36-07:00

How come I lost most of my stuff and cars ?

Sait Yenikale • 2025-03-27T17:12:48-07:00

There’s a Porsche 930 in game you get in the daily check in. It says it doesn’t take up any garage space but it does take up garage space and we can’t even sell it 🤦🏻‍♂️besides that the game is fire 🔥

DriftKing244 • 2025-03-26T07:15:37-07:00

I love it

Summary of Key Insights

Tuning Club Online: Car Racing is a generally well-received game, particularly praised for its customization options, graphics, and online multiplayer experience. However, it suffers from several key issues, including account resets after updates, difficulty in earning in-game currency, toxic community behavior, and bugs that cause crashes and lost progress. While many users enjoy the core gameplay and customization features, these negative aspects significantly detract from the overall experience. The game leans towards a "pay-to-win" model, which is a concern for some users. Overall sentiment is mixed, with a substantial number of 5-star reviews balanced by significant complaints in the 1-star reviews.

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Unspecified, but based on the content of the reviews, appears to be recent (within the last few months).
  • Analysis Methods:
    • Sentiment Analysis: Implicitly performed through star rating distribution and review content.
    • Keyword Extraction: Manually identified frequent keywords and themes related to issues, features, and sentiment.
    • Frequency Analysis: Counted occurrences of specific complaints and feature requests.

Key User Pain Points

  • Account Resets After Updates: Many users report losing all progress, cars, and currency after game updates. This is a major and recurring issue causing significant frustration.
  • Difficulty Earning In-Game Currency: Users frequently complain about the difficulty of earning enough money to buy cars and upgrades. This leads to a "pay-to-win" perception.
  • Toxic Community: The voice chat and general online interactions are often described as toxic, with reports of young children cursing and harassing other players.
  • Game Crashes & Bugs: Frequent crashes, especially after ads or during gameplay, are a recurring problem. Bugs also include lost progress, inability to repair cars, and issues with claiming rewards.
  • Loss of Purchased Items: Some users reported losing items they paid for with real money.
  • Controller Support Issues: While some reviews mention controller support, many request it or report problems with existing functionality.
  • Garage Space Limitations: The limited number of car slots in the garage is a common complaint.

Frequently Requested Features

  • Controller Support: Improved or added controller support (Backbone, PS/Xbox controllers) is highly requested.
  • More Cars & Customization Options: Users want a wider variety of cars, especially specific models (e.g., GT86/BRZ, Hellcat, more trucks), and more customization parts.
  • More Maps: Requests for new and varied maps are frequent.
  • Manual Transmission: Many users desire a manual transmission option for more control over driving.
  • Trading System: A system for trading cars and parts with other players is a popular suggestion.
  • Offline Mode: An offline mode for single-player gameplay is frequently requested.
  • Better Anti-Cheat Measures: Addressing speed exploits and other forms of cheating is desired.
  • Cloud Save/Account Recovery: A reliable system for saving and restoring accounts across devices is needed.

Strengths and Positive Aspects

  • Customization: The extensive car customization options are a major draw for many users.
  • Graphics: The game's graphics are generally praised, especially for a mobile title.
  • Online Multiplayer: The ability to race and interact with other players in real-time is a key strength.
  • Variety of Game Modes: Users appreciate the different game modes, such as drift, race, bomb, and crown.
  • Car Models: Users appreciate the selection of cars available and the detail put into each car model.

Prioritized Action Recommendations

  • High Priority:

    • Address Account Reset Issue: Investigate and fix the bug causing account resets after updates. Implement a robust account saving and recovery system. Impact: Prevents significant user frustration and financial loss.
    • Improve Stability and Fix Bugs: Prioritize bug fixes, especially those causing crashes and lost progress. Optimize the game for different devices to reduce crashes. Impact: Enhances overall gameplay experience and reduces frustration.
    • Moderate Community Toxicity: Implement measures to reduce toxicity in voice chat and online interactions, such as reporting tools and stricter moderation. Impact: Creates a more welcoming and enjoyable community environment.
    • Improve Earning Rates: Rebalance the in-game economy to make it easier to earn currency and purchase cars and upgrades. Consider alternative earning methods. Impact: Reduces "pay-to-win" perception and makes the game more accessible.

  • Medium Priority:

    • Enhance Controller Support: Improve controller support, including button mapping and compatibility with a wider range of controllers. Impact: Improves gameplay experience for users who prefer controllers.
    • Add More Content: Expand the selection of cars, customization options, and maps to keep the game fresh and engaging. Impact: Increases replayability and attracts new players.
    • Implement Anti-Cheat Measures: Address speed exploits and other forms of cheating to ensure fair gameplay. Impact: Creates a more balanced and competitive environment.

  • Low Priority:

    • Add Manual Transmission: Implement a manual transmission option for more realistic driving experience. Impact: Appeals to a specific segment of car enthusiasts.
    • Implement Trading System: Add a system for trading cars and parts with other players. Impact: Adds a social and economic element to the game.
    • Develop Offline Mode: Create an offline mode for single-player gameplay. Impact: Provides an alternative gameplay option for users without internet access.

Opportunities for Startup Ideas

  • Mobile Game Moderation Service: A service that specializes in moderating online mobile games, focusing on toxicity reduction and community management.
  • Cross-Platform Mobile Game Development Tool: A development tool that simplifies the process of creating mobile games with robust account saving and recovery systems, minimizing the risk of data loss after updates.
  • In-Game Economy Consulting: A consulting service that helps mobile game developers design balanced and engaging in-game economies that avoid "pay-to-win" perceptions.

Trends and Observations

  • Language Preferences: Reviews are written in multiple languages, including English, Spanish, Russian, and others, indicating a global player base.
  • "Pay-to-Win" Concerns: A recurring theme is the perception that the game leans towards a "pay-to-win" model, which negatively impacts the experience for some players.
  • Account Loss Frustration: The high number of reports regarding account loss after updates suggests this is a critical issue that needs immediate attention.
  • Controller Support Demand: A significant number of players want improved or added controller support, suggesting a potential market for enhanced mobile gaming experiences.

Conclusion

Tuning Club Online: Car Racing has a solid foundation with its customization options, graphics, and multiplayer features. However, to achieve its full potential, the developers must address the key pain points identified in the reviews, particularly those related to account security, in-game economy, and community toxicity. By prioritizing these improvements, the game can significantly enhance the user experience and attract a wider audience. A focus on rewarding players for their time investment rather than pushing them towards paid options will be key to long-term success.

Original App Link

https://apps.apple.com/us/app/tuning-club-online-car-racing/id1503788107?uo=2