Customer Reviews (500)

Kplop34 • 2025-03-28T13:59:28-07:00

Awesome game if you can afford to spend the money. Almost everything costs money so it’s difficult to have fun without spending.

FreeWill85 • 2025-03-23T15:38:34-07:00

Okay, this app is great. I felt encouraged to draw a lot after I started using it, it’s a good app. But. There was some stuff that went down I HAVE to put out here. This doesn’t make the app bad or anything, it has nothing to do with that. But oh boy. I think it was, like, 2019? 2020? Pandemic years, that’s as much as I remember. The social life on this platform - THRIVING. I had FRIENDS. I KNEW people. It was awesome. We would actually not even color, but use the line-ignoring tool and turn off lines afterward to make our own original drawing. And we would do story role plays and write books. It was incredible. Anyroads, I guess the devs didn’t want us to be roleplaying or drawing or whatever (idk misuse of app?) but we wanted to draw. We wanted to make little stories together. We didn’t want our creative rights taken away (JOKE). So we basically started a mini revolution on the comment sections of the art of the official color therapy account on the app. My friends and I PLANNED these things. Like, it was crazy. And a bunch of us LOST our accounts if we didn’t take down the roleplays and stuff. DUDE. IT WAS WILD. I’m sure I’m remembering some details incorrectly or whatever, but in my mind this was a full on French Revolution, Newsies strike, Hamilton level issue. It was great. Alright, cool app. Still use it sometimes. Enjoy it. Very good. If you were a part of this whole thing and remember, awesome, have a good day. Okay thx bye!

Dinozookeeper28 • 2025-03-23T06:08:38-07:00

Great app love coloring on here but I just got blocked and can’t color anymore on here please if ColorTherapy sees this can you please at least tell me why I was blocked

Summary of Key Insights

The Color Therapy Coloring Number app generally receives positive feedback, with users praising its relaxing nature, diverse coloring options, and supportive community. However, significant pain points exist, particularly concerning account blocking, the limitations of the free version, and unresponsive customer support. While the app's core functionality is appreciated, addressing these issues is crucial for improving user satisfaction and retention. The overall sentiment is positive, but the frequency and intensity of negative comments regarding account bans and lack of support require immediate attention.

Quantitatively, the app has a good rating based on the provided score distribution:

  • 5-star: 57.6%
  • 4-star: 19%
  • 3-star: 8.2%
  • 2-star: 6%
  • 1-star: 9.2%

Despite a high percentage of 5-star reviews, the nearly 10% of 1-star reviews highlight significant problems that affect a noticeable portion of the user base.

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: The date of the reviews range up to 10/15/2024, indicating a recent snapshot of user sentiment.
  • Analysis Methods:
    • Sentiment Analysis: Categorizing reviews as positive, negative, or neutral based on expressed opinions.
    • Keyword Extraction: Identifying frequently used words and phrases to pinpoint recurring themes and issues.
    • Frequency Analysis: Determining the prevalence of specific complaints, feature requests, and positive comments.
    • Topic Modeling: Identifying overarching themes or topics discussed in the reviews (e.g., account bans, VIP limitations).

Key User Pain Points

  • Unexplained Account Bans: Many users report being blocked from their accounts without clear explanations or warnings, leading to frustration and a sense of injustice. This is the most critical and frequently cited issue. The lack of responsive or helpful customer support exacerbates this problem.
  • Limitations of the Free Version: Users feel restricted by the limited number of free pictures, colors, and tools, making the app less enjoyable without a VIP subscription. The frequent VIP prompts are perceived as pushy and detract from the user experience.
  • Unresponsive Customer Support: Numerous users complain about the lack of response from customer support, especially regarding account bans and technical issues. This creates a sense of abandonment and distrust.
  • Glitches and Technical Issues: Some users experience freezing, crashing, and other technical problems that disrupt their coloring experience. These issues appear to be exacerbated after updates.
  • Aggressive Monetization: The app is perceived as overly aggressive in its monetization strategy, pushing users towards VIP subscriptions without providing sufficient value in the free version.
  • Inconsistent Challenge Judging: Some users find the judging process in challenges unfair and inconsistent.
  • Storage Issues: Some users have experienced the app taking up a large amount of storage space.

Frequently Requested Features

  • More Free Content: Users consistently request more free pictures, colors, and tools to enhance the free version of the app.
  • Layers: Users request the ability to use layers to create more complex art.
  • Better Customization: Users have requested more customization options, including the ability to create custom color palettes and import pictures to color.
  • Improved Communication/Appeal Process for Bans: Users request a clearer process for understanding why they were banned and appealing the decision.
  • Ability to Edit Older Artwork: Users want to be able to edit their previously created artwork, even if they are not VIP members.
  • More Diverse Artwork: Users request more variety in artwork, such as animals, landscapes, and non-feminine subjects.

Strengths and Positive Aspects

  • Relaxing and Stress-Relieving: Users consistently describe the app as relaxing, calming, and helpful for managing stress and anxiety.
  • Diverse Coloring Options: The app offers a wide variety of pictures, colors, and tools, providing users with numerous creative possibilities.
  • Supportive Community: Many users appreciate the app's supportive community, where they can share their artwork, receive encouragement, and connect with other artists.
  • Ease of Use: The app is generally considered easy to use, making it accessible to users of all skill levels.
  • Social Features: Users enjoy the social aspects of the app, such as liking, following, and commenting on other users' artwork.
  • Variety of Coloring Styles: Users appreciate the choice between color by number and free draw options.

Prioritized Action Recommendations

High Priority:

  • Address Account Blocking Issues:
    • Implement a clearer, more transparent account banning process with specific reasons provided to users.
    • Establish an effective appeal process for banned users to contest decisions.
    • Investigate and address potential false positives in the banning system.
    • Provide more responsive and helpful customer support for account-related issues.
  • Enhance the Free Version:
    • Increase the number of free pictures, colors, and tools available to non-VIP users.
    • Reduce the frequency of VIP prompts and make the free version more enjoyable on its own.
  • Improve Customer Support:
    • Increase the responsiveness and helpfulness of customer support by providing timely and informative replies.
    • Offer multiple channels for customer support, such as email, in-app messaging, and a comprehensive FAQ section.

Medium Priority:

  • Fix Glitches and Technical Issues:
    • Prioritize bug fixes and performance improvements to address freezing, crashing, and other technical problems.
    • Thoroughly test updates before release to minimize disruptions.
  • Re-evaluate Monetization Strategy:
    • Explore alternative monetization strategies that are less aggressive and provide more value to free users.
    • Consider offering a one-time purchase option for permanent access to certain features.
  • Improve Challenge Judging:
    • Implement clearer guidelines and criteria for challenge judging to ensure fairness and consistency.
    • Explore alternative voting systems to reduce bias and encourage participation.

Low Priority:

  • Add Requested Features:
    • Implement frequently requested features such as layers, custom color palettes, and the ability to import pictures.
    • Consider adding more diverse artwork to cater to a wider range of interests.
  • Improve Social Features:
    • Implement individual replying to comments.
    • Improve organization of followed friends.

Opportunities for Startup Ideas

  • AI-Powered Coloring Assistant: Develop an AI-powered tool that suggests color palettes, shading techniques, and other artistic enhancements based on the user's chosen picture and style preferences.
  • Collaborative Coloring Platform: Create a platform where multiple users can collaborate on the same coloring project in real-time, fostering a sense of community and shared creativity.
  • Personalized Coloring Book Generator: Offer a service that allows users to upload their own photos and convert them into custom coloring pages, providing a more personal and engaging experience.
  • Subscription Box for Physical Coloring Supplies: Launch a subscription box that delivers physical coloring supplies, such as colored pencils, markers, and coloring books, to users on a regular basis, complementing the digital coloring experience.

Trends and Observations

  • Account Bans as a Recurring Theme: The issue of unexplained account bans is a consistent and widespread problem, suggesting a flaw in the app's moderation system.
  • Frustration with VIP Limitations: Users frequently express frustration with the limitations of the free version and the constant push towards VIP subscriptions.
  • Positive Sentiment Towards Core Functionality: Despite the pain points, users generally appreciate the app's core functionality, such as its relaxing nature, diverse coloring options, and supportive community.
  • Lack of Recent Updates: Many reviews mention that the app hasn't been updated in a while.

Conclusion

The Color Therapy Coloring Number app has a strong foundation with its relaxing nature and diverse coloring options, but significant pain points related to account bans, VIP limitations, and customer support are hindering user satisfaction. Addressing these issues is crucial for improving user retention and attracting new users. By implementing the prioritized action recommendations, the app can enhance its overall user experience and solidify its position as a leading coloring app.

Original App Link

https://apps.apple.com/us/app/color-therapy-coloring-number/id1031002863?uo=2