Customer Reviews (500)

yodaddysebssss • 2025-03-26T13:47:58-07:00

Great app

WaiHanMyintMo • 2025-03-26T13:46:25-07:00

Very nice easy to use

Jun Pac • 2025-03-26T12:57:44-07:00

Easy and convenient, a little expensive for accessing all

Summary of Key Insights

Moises: The Musician's App is generally well-received, particularly for its AI-powered stem separation capabilities. It's praised as a valuable tool for musicians, singers, and music enthusiasts for practicing, creating backing tracks, and learning songs. However, the app's pricing structure and occasional technical issues are significant pain points. The overall sentiment is positive, reflected in a high average rating, but the negative reviews highlight areas needing improvement.

  • Strengths: Effective stem separation, user-friendly interface, useful features for practice (key/tempo adjustment, chord detection), and value for musicians.
  • Weaknesses: High cost of premium features, limitations on the free plan (number of uploads, song length), occasional bugs and crashes, and perceived feature downgrades after subscription.
  • Overall Sentiment: Positive
  • Overall Rating: High, with a large percentage of 5-star reviews.
  • Score Distribution: 5-star: 79.4%, 4-star: 6.6%, 3-star: 2.2%, 2-star: 2.6%, 1-star: 9.2%.

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but based on the review dates, it spans a considerable period.
  • Analysis Methods:
    • Sentiment Analysis: Assessing the overall positive, negative, or neutral tone of the reviews.
    • Keyword Extraction: Identifying frequently mentioned words and phrases related to features, issues, and user experiences.
    • Frequency Analysis: Determining the prevalence of specific themes and requests.
    • Review Scoring: Analyzing the review scores (1-5 stars) to gauge overall user satisfaction.

Key User Pain Points

  • Pricing and Subscription Model:
    • High cost of premium and pro subscriptions is a barrier for many users, especially beginners and hobbyists.
    • Users feel that essential features are locked behind paywalls.
    • Complaints about feature downgrades or limitations after paying for a subscription.
    • The free plan is perceived as too restrictive (limited uploads, song length).
  • Technical Issues and Bugs:
    • App crashes frequently, especially during song loading or playback.
    • Problems with exporting audio.
    • Issues with the app not recognizing songs purchased from iTunes.
    • Bugs with the click track being off.
    • The app stops loading on iPad.
  • Functionality Issues:
    • Some users report poor separation quality for certain instruments or genres (e.g., jazz, acoustic ensembles).
    • Inability to use the app offline.
    • Limited instrument separation options in the free version.
  • Customer Support:
    • Slow or unresponsive customer support.
    • Difficulty canceling subscriptions.
    • Unsatisfactory resolution of billing issues.
  • Feature Removal/Changes:
    • Users are unhappy when previously free features are moved behind a paywall.
    • Downgrading of features after purchasing a subscription.
  • Upload Limits:
    • Free tier having a limit on the number of uploads is too restrictive.

Frequently Requested Features

  • Offline Mode: Ability to use the app without an internet connection.
  • More Flexible Looping: Looping based on chord grids or specific time selections instead of just verses/choruses.
  • Integration with Other Music Services: Direct import from Spotify, YouTube, and other streaming platforms.
  • More Granular Instrument Separation: Improved separation for specific drum elements (snare, kick, hi-hat), acoustic instruments, and vocal parts (soprano, alto, tenor, bass).
  • Enhanced Chord Display: Guitar fret/keyboard picture display for chords.
  • Count-In Feature for Exported Tracks: Including a count-in at the beginning of exported tracks.
  • Continuous Play/Background Play: Continuous playback of songs in a playlist and background playback for live performances.
  • Volume Adjustment per Section: Ability to adjust instrument volumes at different points in a song.
  • Rename Tracks While Listening: Functionality to rename tracks during playback.
  • Drum/Loop Separation: Better drum loop separation.
  • Normalize Track Volumes: Auto-normalization of track volumes to a consistent dB level.
  • YouTube Upload: Ability to upload songs directly from YouTube.
  • Transpose Chords Only: Button on the main screen to transpose chords easily.
  • Studio Version with AI Beat Making: Request for a studio version with AI for creating beats.
  • Contact/Report Problem Feature: Easier way to contact support within the app.

Strengths and Positive Aspects

  • Effective Stem Separation: The AI-powered stem separation is highly praised for its quality and accuracy.
  • User-Friendly Interface: The app is considered easy to use and navigate.
  • Practice Tools: Features like tempo adjustment, key change, chord detection, and metronome are valuable for practicing music.
  • Backing Track Creation: Users appreciate the ability to create custom backing tracks by removing specific instruments or vocals.
  • Educational Value: The app is helpful for learning songs, identifying chords, and understanding song structure.
  • Versatility: Used by musicians, singers, teachers, students, and content creators for various purposes.
  • Karaoke Creation: Users find it useful for creating karaoke tracks.
  • Chord Detection: The chord detection feature is helpful for learning songs.
  • Lyric Transcription: The lyric transcription feature is valuable.
  • No Ads (in some versions): Some users appreciate the absence of ads.

Prioritized Action Recommendations

High Priority:

  • Address Technical Issues and Bugs:
    • Investigate and fix the frequent app crashes, especially during song loading and playback.
    • Resolve issues with exporting audio and connecting to iTunes.
    • Improve stability and reliability across different devices (iPhone, iPad).
  • Re-evaluate Pricing Structure:
    • Consider offering more affordable subscription options or a more generous free tier.
    • Ensure that paid subscribers receive the features they expect and that there are no unexpected downgrades.
    • Communicate clearly about changes to subscription plans and features.
  • Improve Customer Support:
    • Provide faster and more responsive customer support.
    • Make it easier for users to contact support and cancel subscriptions.

Medium Priority:

  • Enhance Instrument Separation Quality:
    • Improve the accuracy of stem separation for specific instruments (e.g., drums, acoustic instruments) and genres (e.g., jazz).
    • Offer more granular instrument separation options.
  • Implement Frequently Requested Features:
    • Prioritize features like offline mode, Spotify/YouTube integration, flexible looping, and count-in for exported tracks.
  • Optimize Performance:
    • Improve app loading speed and reduce processing time.

Low Priority:

  • Refine Chord Display:
    • Add guitar fret/keyboard picture display for chords.
  • Add Volume Adjustment per Section:
    • Implement the ability to adjust instrument volumes at different points in a song.

Opportunities for Startup Ideas

  • AI-Powered Music Education Platform: A platform that combines Moises' stem separation technology with interactive lessons, personalized feedback, and community features.
  • AI-Driven Karaoke App with Advanced Customization: An app that allows users to create highly customized karaoke tracks with precise control over instrument volumes, key changes, and vocal effects.
  • Live Performance Backing Track App: An app specifically designed for live performances, with reliable playback, offline access, and features like continuous play and customizable setlists.
  • AI-Based Music Transcription Service: A service that automatically transcribes music into sheet music or tablature with high accuracy.

Trends and Observations

  • Language Preferences: Many reviews are in languages other than English, indicating a global user base. Consider providing localized support and content.
  • Shift in Sentiment: Some users who previously praised the app are now expressing dissatisfaction due to pricing changes or feature limitations. This suggests a need for better communication and value proposition.
  • Use Cases: The app is used for a wide range of purposes, including practicing, learning songs, creating backing tracks, making karaoke versions, and educational activities.
  • Impact of Updates: Updates can significantly impact user sentiment, both positively (when new features are added) and negatively (when features are removed or bugs are introduced).

Conclusion

Moises: The Musician's App is a powerful tool with a strong reputation for its stem separation capabilities. However, to maintain its competitive edge and user satisfaction, the developers need to address the pricing concerns, technical issues, and feature requests highlighted in the reviews. By prioritizing these areas, Moises can solidify its position as the leading app for musicians and music enthusiasts.

Overall Recommendation: Address the technical issues and pricing concerns to retain existing users and attract new ones. Prioritize the implementation of frequently requested features to enhance the user experience and expand the app's capabilities.

Original App Link

https://apps.apple.com/us/app/moises-the-musicians-app/id1515796612?uo=2