Customer Reviews (100)

Patriotz4Ever • 2025-03-29T00:18:35.336Z

one stupid update after another, only it's not an update. it's just another solitaire app. wouldn't buy this one ever.

Regina Rosner • 2025-03-28T22:21:25.229Z

enjoyable no

James Hamilton • 2025-03-28T18:18:02.107Z

relaxing and thoughtful game!

Summary of Key Insights

This Solitaire app generally receives positive feedback, with a high percentage of 5-star reviews. Users appreciate its relaxing nature, engaging gameplay, and the ability to play offline. However, some users are frustrated by frequent update requests and the presence of ads, which detract from the overall experience. A few reviews mention issues with the game's mechanics or unwanted associations with other games. The overall sentiment is positive, but addressing the negative feedback regarding updates and ads could significantly improve user satisfaction.

  • Overall Rating: High (majority of reviews are 5-star)
  • Strengths: Relaxing gameplay, engaging, offline play, good graphics (bright and attractive), auto-complete feature.
  • Weaknesses: Frequent update requests, ads, occasional game mechanic issues, unwanted association with other games/apps.
  • Sentiment: Primarily positive, with some negative sentiment related to ads and updates.
  • Score Distribution: 5-star (67%), 4-star (13%), 3-star (6%), 2-star (3%), 1-star (11%)

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on the version number (1.8.16).
  • Analysis Methods: Sentiment analysis based on review text, keyword extraction to identify common themes and issues, and frequency analysis to determine the prevalence of different opinions.

Key User Pain Points

  • Frequent Update Requests: Many users find the constant prompts to update the app annoying and disruptive. This is a major pain point.
  • Ads: Some users complain about the frequency and intrusiveness of ads, which detract from the relaxing experience.
  • Game Mechanic Issues: A few users mention specific problems with the game mechanics, such as card dealing or scoring. One user mentioned "short deck the cards there are 52 cards in a deck so why 29 lol".
  • Unwanted Associations/Installations: Some users report that the app is being installed or associated with other games they don't want (e.g., Spades).
  • Game Freezing/Not Playing: A small number of users reported that the game wouldn't play.

Frequently Requested Features

  • Ad-Free Version (Without Payment Issues): While not explicitly stated as a feature request, the complaints about ads suggest a demand for an ad-free version, especially if offered at a reasonable price or through a one-time purchase.
  • Less Frequent Updates: Users would prefer less frequent update requests.

Strengths and Positive Aspects

  • Relaxing Gameplay: Many users explicitly state that the game is relaxing and enjoyable.
  • Engaging and Addictive: Users find the game engaging and addictive, providing a good way to pass the time.
  • Offline Play: The ability to play offline is a significant advantage for many users.
  • Good Graphics: The graphics are described as bright and attractive.
  • Auto-Complete Feature: The automatic completion of the game is appreciated by some users as a time-saver.
  • Customizable Features: Users appreciate the customizable features like landscape/portrait mode and left-handed/right-handed options.

Prioritized Action Recommendations

  • High Priority:
    • Reduce Update Frequency: Implement a less intrusive update schedule. Consider grouping updates into larger, less frequent releases.
    • Address Ad Frequency: Explore less intrusive ad formats or reduce the frequency of ads. Offer a reasonably priced ad-free version.
  • Medium Priority:
    • Investigate Game Mechanic Issues: Thoroughly test the game mechanics to identify and fix any reported issues, such as card dealing discrepancies.
    • Prevent Unwanted Associations/Installations: Ensure the app is not bundled or associated with other apps without explicit user consent.
  • Low Priority:
    • Improve Update Process: Make the update process clearer and less disruptive.

Opportunities for Startup Ideas

  • Relaxation-Focused Game Studio: Develop a suite of simple, relaxing games (like Solitaire) with a focus on minimal interruptions and a calming user experience.
  • Ad-Free Mobile Gaming Subscription: Offer a subscription service that provides access to a library of ad-free mobile games, focusing on classic and casual titles.

Trends and Observations

  • Language: The majority of reviews are in English, but there are also some reviews in other languages (e.g., French).
  • Sentiment: The sentiment is generally positive, but the negative sentiment is consistently focused on ads and updates.
  • Age Demographic: Some reviews suggest a significant portion of users are older adults ("Keeps this 60 Year Old's Brain Working!"). This demographic may be particularly sensitive to intrusive ads and complicated update processes.

Conclusion

Solitaire Relax® Big Card Game is a well-received app with a strong foundation. By addressing the key user pain points related to update frequency and ad intrusion, the developer can significantly improve user satisfaction and retention. Focusing on providing a genuinely relaxing and uninterrupted gaming experience will further solidify the app's position in the market.

Overall Recommendation: Address the high-priority issues (update frequency and ads) to improve user satisfaction.

Original App Link

https://play.google.com/store/apps/details?id=com.solitaire.relax.classic.card.game