Customer Reviews (134)

NotGoodDan • 2025-03-17T19:25:17-07:00

I wish i knew about this app sooner! i probably wouldn’t have missed out on so many drops 😭

Crash test Tony • 2025-03-14T14:31:05-07:00

I love how easy it is to use app. Looking forward to making a purchases AJ4SB

B-Georges • 2025-03-10T08:27:48-07:00

Helps me keep track of raffles and mark which ones I’ve already completed

Summary of Key Insights

The DROPS by SoleSavy - Sneakers app is highly regarded by its users, particularly those who are serious sneaker enthusiasts. The app's strengths lie in its comprehensive release calendar, raffle information, and personalized drop alerts, which help users secure sneakers at retail prices and avoid the resale market. The community aspect, especially for paid members, is also a significant draw. However, some users find the free version limited and some paid members experience issues with timely notifications and sold-out drops. Overall sentiment is overwhelmingly positive, with a strong emphasis on the app's usefulness in navigating the complex world of sneaker releases.

  • Overall Rating: High (majority 5-star reviews)
  • Key Strengths: Comprehensive release information, raffle tracking, personalized drop alerts, community, retail price access.
  • Key Weaknesses: Limited free version, occasional late notifications, perceived high price for Mobile Plus, sold-out drops despite alerts.
  • Overall Sentiment: Very Positive

Quantitative Metrics:

  • Total Reviews: 134
  • Score Distribution:
    • 5-star: 121 (90.3%)
    • 4-star: 2 (1.5%)
    • 3-star: 4 (3.0%)
    • 2-star: 1 (0.7%)
    • 1-star: 6 (4.5%)

Data & Methodology Overview

  • Data Sample Size: 134 reviews
  • Time Frame: Not specified, but likely covers a significant period given the version number (2.2.1).
  • Analysis Methods: Sentiment analysis (qualitative assessment of positive, negative, and neutral feedback), keyword extraction (identifying frequently used terms related to features, issues, and sentiment), and thematic analysis (grouping reviews based on common topics).

Key User Pain Points

  • Late Notifications: Several users reported receiving notifications after the sneakers were already sold out. This undermines the core value proposition of the app.
  • Limited Free Version: The free version offers limited functionality, which some users find insufficient to justify continued use.
  • Price of Mobile Plus: Some users feel the $11.99/month or $69.99/year price for Mobile Plus is too high, especially if they don't consistently secure sneakers.
  • Sold-Out Drops: Despite having alerts, some users still miss out on popular drops, leading to frustration.
  • App Performance: One user reported the app moves slowly which could affect their experience.
  • Community Shift: Some long-time users feel the community has changed since the app received funding, with a focus on profit over helping members secure sneakers.
  • Misleading Resale Site Links: One user claimed the app directed them to resale sites with inflated prices, despite the promise of retail access.

Frequently Requested Features

  • Improved Notification Speed: Users want faster, more reliable notifications to increase their chances of securing sneakers.
  • More Features in Free Version: Expanding the features available in the free version could attract more users and encourage upgrades.
  • Price Reduction for Mobile Plus: Lowering the price of the Mobile Plus subscription could make it more accessible to a wider audience.
  • Better Bot Protection: Users want stronger measures to prevent bots from buying up all the sneakers, making it fairer for genuine enthusiasts.
  • More Size Options on Curated Shopping: Users would like a wider range of sizes available on the curated shopping section of the app.

Strengths and Positive Aspects

  • Comprehensive Release Calendar: Users appreciate having a single, up-to-date calendar for all upcoming sneaker releases.
  • Raffle Information and Tracking: The app simplifies the process of finding and tracking raffles, increasing users' chances of winning.
  • Personalized Drop Alerts: The ability to customize alerts based on keywords, size, and region is highly valued.
  • Access to Retail Prices: Users are pleased to be able to secure sneakers at retail prices, avoiding the inflated resale market.
  • Community: Paid members value the sense of community and the support they receive from other users.
  • Ease of Use: Many users find the app easy to navigate and user-friendly.
  • Exclusive Drops and Discounts: Members appreciate exclusive opportunities to purchase sold-out sneakers and receive discounts.

Prioritized Action Recommendations

High Priority:

  • Improve Notification Speed and Reliability: Address the issue of late notifications to ensure users receive alerts in time to secure sneakers. Investigate potential delays in the notification system and optimize for speed.
  • Combat Bot Activity: Implement stronger bot detection and prevention measures to ensure fair access to sneaker releases for human users.

Medium Priority:

  • Evaluate Mobile Plus Pricing: Conduct market research to determine if the current pricing for Mobile Plus is competitive and justified. Consider offering tiered pricing or more flexible subscription options.
  • Enhance Free Version Features: Add more value to the free version to attract a larger user base and encourage upgrades to Mobile Plus.
  • Address Resale Link Concerns: Ensure that links provided in the app direct users to legitimate retailers selling sneakers at retail prices, not resale markets.

Low Priority:

  • Improve App Performance: Optimize the app's performance to ensure a smooth and responsive user experience.
  • Monitor Community Sentiment: Continuously monitor community sentiment and address any concerns about the shift in focus or the quality of the community.

Opportunities for Startup Ideas

  • AI-Powered Raffle Entry: Develop a feature that automatically fills out and submits raffle entries on behalf of users, maximizing their chances of winning.
  • Personalized Sneaker Recommendations: Use AI to analyze user preferences and recommend sneakers they might be interested in, based on their past purchases and browsing history.
  • Sneaker Authentication Service: Integrate a sneaker authentication service to help users avoid purchasing counterfeit sneakers.
  • Community Marketplace: Create a secure marketplace within the app where users can buy, sell, and trade sneakers with each other at fair prices.

Trends and Observations

  • Strong Positive Sentiment: The overwhelming majority of users are satisfied with the app and its features.
  • Emphasis on Retail Access: Users are highly motivated by the opportunity to secure sneakers at retail prices and avoid the resale market.
  • Community Value: The community aspect is a significant draw for paid members.
  • Dependence on Notifications: The app's value is heavily reliant on the speed and reliability of its notifications.
  • Growing User Base: The increasing number of reviews suggests a growing user base and increasing relevance in the sneaker community.

Conclusion

The DROPS by SoleSavy - Sneakers app is a valuable tool for sneaker enthusiasts, offering comprehensive release information, raffle tracking, and personalized drop alerts. While the app has some weaknesses, such as late notifications and the price of the Mobile Plus subscription, its strengths outweigh its weaknesses. By addressing the prioritized action recommendations, the developers can further improve the user experience and solidify the app's position as a leader in the sneaker community. A continued focus on providing access to retail prices and fostering a strong community will be critical to the app's long-term success.

Overall Recommendation: Continue to improve the app's notification system, address user concerns about pricing, and maintain a strong focus on providing access to retail prices and fostering a positive community.

Original App Link

https://apps.apple.com/us/app/drops-by-solesavy-sneakers/id1494807663?uo=2