Customer Reviews (100)

alireza naimi • 2025-03-24T17:48:26.282Z

خوبه

Fan Miracle • 2025-03-24T17:47:05.102Z

good

Gost • 2025-03-24T17:46:59.160Z

best game ever it I have been playing codm for 1 year it is amazing

Summary of Key Insights

Call of Duty: Mobile is generally well-received, with a high percentage of 5-star reviews. Users praise its graphics, gameplay, and the overall experience. However, recurring issues related to storage space, updates, lag, optimization, and pay-to-win aspects affect user satisfaction. There's a desire for more zombie maps and better server options. The overall sentiment is positive, but addressing the pain points would significantly improve the user experience. The app boasts a solid foundation, but technical and balancing improvements are needed.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but assumed to be recent based on the "Season 2" title and date in the app description (2024).
  • Analysis Methods: Sentiment analysis (manual assessment based on review text), keyword extraction (identifying frequently used terms related to issues, features, and positive aspects), and frequency analysis (counting the occurrences of specific issues and requests).

Key User Pain Points

  • Storage Space and Updates: Many users complain about the large storage space required and the need to reinstall the entire game after updates. This is a significant inconvenience.
  • Lag and Optimization: Lag, crashes, and overheating are reported, especially on specific devices like the Samsung Galaxy S23 Plus and potentially the S25 Ultra. Poor optimization negatively impacts gameplay.
  • "Pay-to-Win" Aspects: Concerns are raised about paid gun skins providing unfair advantages, such as better aim-down-sight speed or reduced shots-to-kill, creating an imbalance.
  • Bugs and Glitches: Users report issues like getting shot behind walls or in cover, indicating network or gameplay glitches.
  • Account Loss: A few users reported losing their accounts and needing assistance.
  • Redownloading Assets: Some users report needing to redownload existing maps, weapons, and characters after updates.
  • In-Game Mic Issues: One user reported issues connecting earphones and using the in-game mic.

Frequently Requested Features

  • More Zombie Maps: Users consistently request more zombie maps, particularly older, popular ones like Kino der Toten.
  • Better Server Options/Regional Servers: Users desire servers closer to their location (e.g., South African servers) to reduce lag.
  • PS4 Fix: One user reported issues with PS4 connectivity.
  • Return of "Old CODM": Some users miss the older version of the game before it became more "fantasy" based.

Strengths and Positive Aspects

  • Graphics and Gameplay: The graphics are consistently praised as being high-quality and console-like. The gameplay is generally considered fun and engaging.
  • Variety of Modes and Maps: Users appreciate the availability of different game modes (e.g., Team Deathmatch, Battle Royale, Zombies) and iconic maps.
  • Customization: The ability to customize loadouts with operators, weapons, and gear is a popular feature.
  • Social Play: The social aspects of the game, such as playing with friends and joining clans, are valued.
  • Accessibility: The reduced initial download size is appreciated.

Prioritized Action Recommendations

High Priority:

  • Optimize App Performance: Address lag, crashes, and overheating issues on various devices, especially newer models like the S23 Plus and S25 Ultra. This directly impacts playability.
  • Reduce Storage Footprint and Improve Update Process: Streamline the update process to avoid full re-downloads and optimize the app's storage usage. Implement delta patching.
  • Re-evaluate "Pay-to-Win" Elements: Carefully balance the advantages offered by paid content to ensure fair gameplay for all users. Consider cosmetic-only benefits.
  • Address Network Issues: Investigate and resolve reported instances of getting shot behind walls or in cover, which indicate network lag or hit registration problems.

Medium Priority:

  • Expand Zombie Mode: Add more zombie maps, especially classic ones like Kino der Toten, to keep the mode fresh and engaging.
  • Improve Server Infrastructure: Consider adding regional servers (e.g., South Africa) to reduce latency for players in those regions.
  • Account Recovery Process: Improve and streamline the account recovery process for users who have lost access to their accounts.
  • Address Redownloading Issue: Fix the bug that causes players to redownload already downloaded assets.

Low Priority:

  • PS4 Connectivity Fix: Investigate and address the PS4 connectivity issue reported by one user.
  • In-Game Mic Issue: Investigate and address the earphone/mic issue reported by one user.
  • Consider User Preference for "Old CODM": While a full reversion is unlikely, consider incorporating elements of the older game's style or mechanics in future updates as options.
  • Review Oasis Map Content: Address the user's concern regarding potentially offensive content in the Oasis map.

Opportunities for Startup Ideas

  • Mobile Game Optimization Service: A service that analyzes mobile games and provides optimization recommendations to developers, focusing on performance, storage, and battery usage.
  • Fair Play Verification System: A system that verifies the fairness of in-game purchases and advantages in mobile games, ensuring a balanced playing field for all players.
  • Regional Game Server Hosting: A company specializing in providing low-latency game server hosting solutions for mobile games in underserved regions.
  • Mobile Game Account Recovery Service: A service that helps players recover lost or compromised game accounts, offering a streamlined and secure process.

Trends and Observations

  • Language Preferences: A few reviews are in languages other than English (e.g., Persian), indicating a global player base.
  • Comparison to Other Games: Some users directly compare Call of Duty: Mobile to other games like PUBG and Free Fire, highlighting its strengths and weaknesses relative to the competition.
  • Long-Term Player Base: Several reviewers mention playing the game for years, indicating a loyal player base that is sensitive to changes in the game.
  • Update Impact: Updates have a significant impact on user experience, with both positive and negative feedback tied to specific updates.

Conclusion

Call of Duty: Mobile is a popular and well-regarded mobile shooter. Its strengths lie in its graphics, gameplay, and variety of content. However, technical issues related to optimization, storage, and updates, along with concerns about "pay-to-win" elements, detract from the overall experience. Addressing these pain points should be a top priority. Expanding content, such as adding more zombie maps, and improving server infrastructure would further enhance user satisfaction. The overall recommendation is to focus on technical improvements and fair monetization practices to maintain and grow the player base.

Original App Link

https://play.google.com/store/apps/details?id=com.activision.callofduty.shooter