Customer Reviews (100)

Waveforce Nightwalker • 2025-07-07T02:13:46.567Z

there are many games like this out there. it's not exactly my style. But this is the highest quality of its kind. if you are to play any of them. play Raid.

R1d1cule 96 • 2025-07-07T02:01:09.569Z

its good but if you want to buy anything its really expensive

Payton Morey • 2025-07-07T01:44:50.437Z

it is a fun way to waste your time

Summary of Key Insights

RAID: Shadow Legends receives mixed reviews, with a polarized distribution of ratings. While many users enjoy the game's core mechanics, graphics, and character collection, a significant portion express strong dissatisfaction due to its aggressive monetization, perceived pay-to-win elements, and lack of responsiveness from the developers to player feedback. The game is praised for its engaging gameplay loop and high production value, but criticized for its predatory pricing and energy limitations that hinder free-to-play progress.

  • Overall Rating: Highly Bi-Modal. Many love it, many hate it.
  • Key Strengths: Engaging gameplay, impressive graphics, vast character roster, Clan features.
  • Key Weaknesses: Aggressive monetization, pay-to-win mechanics, poor energy management, lack of developer responsiveness.
  • Overall Sentiment: Mixed, leaning towards negative due to monetization concerns.
  • Score Distribution: 5-star (47%), 4-star (7%), 3-star (3%), 2-star (3%), 1-star (40%).

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: The reviews span from 2021 to 2025, indicating a long-term perspective on the game.
  • Analysis Methods: Sentiment analysis was conducted by assessing the tone of the reviews (positive, negative, neutral). Keyword extraction was used to identify frequently mentioned topics and user concerns. Score distribution was analyzed to understand the proportion of positive and negative ratings.

Key User Pain Points

  • Aggressive Monetization/Pay-to-Win: This is the most significant pain point. Users feel pressured to spend money to progress, compete, and acquire necessary resources. Many describe the game as a "cash grab" and a "pay-to-win" experience.
  • High Costs: The prices of in-game items and resources are perceived as excessively high, making it difficult for free-to-play players to compete or even enjoy the game without significant investment.
  • Limited Energy: The limited daily energy restricts gameplay and forces players to wait or spend money to continue playing, leading to frustration.
  • Poor Summoning Rates: Users complain about low chances of obtaining rare or powerful champions, even after spending significant amounts of money.
  • Lack of Developer Responsiveness: Players feel that the developers are unresponsive to their feedback and prioritize monetization over improving the player experience.
  • Silver Costs: The cost of removing or changing gear is a frequently cited annoyance.
  • Bugs and Crashes: Some users report technical issues such as crashes and bugs that negatively impact their gameplay.
  • Unbalanced Champions (PVP): Some users feel that PVP is unbalanced unless you are willing to spend a lot of money.

Frequently Requested Features

  • Reduced Costs: Lowering the prices of in-game items and resources.
  • Increased Energy: Increasing the daily energy cap or providing more ways to earn energy.
  • Improved Summoning Rates: Increasing the chances of obtaining rare or powerful champions.
  • Better Communication: More frequent and transparent communication from the developers regarding updates, changes, and player feedback.
  • Removal of Silver Costs: Removing the silver cost for removing and swapping gear.
  • More Balanced Gameplay: Addressing champion imbalances and PvP issues.
  • More New Player Friendly: New player promo codes not working.

Strengths and Positive Aspects

  • Engaging Gameplay: Many users find the turn-based RPG gameplay engaging and addictive.
  • Impressive Graphics: The game's 3D graphics and character designs are praised for their quality and detail.
  • Vast Character Roster: The large number of champions to collect and customize is a major draw for many players.
  • Clan Features: The clan system and cooperative gameplay elements provide a sense of community and teamwork.
  • Strategic Depth: The game offers strategic depth through champion builds, team compositions, and tactical battles.

Prioritized Action Recommendations

High Priority:

  • Address Monetization Concerns: Re-evaluate the pricing of in-game items and resources to make the game more accessible to free-to-play players. Consider offering more generous rewards and resources through gameplay rather than purchases.
  • Improve Energy Management: Increase the daily energy cap or provide more ways to earn energy through gameplay. This would alleviate frustration and allow players to engage with the game more frequently.
  • Enhance Developer Communication: Establish a more transparent and responsive communication channel with the player base. Actively solicit and address player feedback to demonstrate a commitment to improving the game.

Medium Priority:

  • Adjust Summoning Rates: Increase the chances of obtaining rare or powerful champions to reduce frustration and encourage player engagement.
  • Remove Silver Cost for Gear Changes: Remove the silver cost associated with re-gearing champions.
  • Balance Champion Abilities (PVP): Improve the balance of champions in PvP to ensure a more fair and competitive experience.
  • Fix Bugs and Crashes: Prioritize fixing technical issues and bugs to improve the overall stability and performance of the game.

Low Priority:

  • Add Requested Features: Implement requested features such as new game modes or customization options.
  • Improve New Player Experience: Ensure new player promo codes work for new accounts.

Opportunities for Startup Ideas

  • Alternative Monetization Models: Explore alternative monetization models such as subscription services or cosmetic-only purchases to reduce the pressure on players to spend money for gameplay advantages.
  • Community-Driven Development: Implement a system for players to submit and vote on suggestions for game improvements.
  • Fair Gacha System: A gacha system that guarantees a certain level of reward after a set number of pulls, preventing extreme cases of bad luck.

Trends and Observations

  • Consistent Negative Feedback: The negative feedback regarding monetization and developer responsiveness has persisted over time, indicating a long-standing issue.
  • Player Base Division: The game has a clear division between players who enjoy the core gameplay and those who are frustrated by the monetization aspects.
  • Impact on Player Retention: The negative feedback suggests that the game is struggling with player retention due to the perceived pay-to-win elements and lack of developer responsiveness.

Conclusion

RAID: Shadow Legends has a solid foundation with its engaging gameplay, impressive graphics, and vast character roster. However, its aggressive monetization and lack of developer responsiveness are significant drawbacks that negatively impact the player experience and hinder player retention. By addressing these issues and prioritizing player feedback, the developers can improve the game's reputation and create a more enjoyable and sustainable experience for all players. A shift towards a more player-friendly monetization model and improved communication could significantly improve the game's long-term prospects.

Overall Recommendation: While the game has strong points, proceed with caution due to the widespread concerns about monetization. The developers should prioritize addressing these concerns to improve the overall player experience.

Original App Link

https://play.google.com/work/apps/details?id=com.plarium.raidlegends