Customer Reviews (500)

tee jago • 2025-03-22T17:45:38-07:00

Good

👌🏿🤩 • 2025-03-22T10:22:47-07:00

I got to listen to Olivia Rodrigo on this app

Perfect app bruh • 2025-03-22T08:45:10-07:00

Best music app barley any adds, offline.

Summary of Key Insights

Audiomack is a music streaming and downloading app with a freemium model. Users appreciate its ability to download music for offline listening, a feature that sets it apart from some competitors. However, the overwhelming complaint is the excessive number of ads, which significantly degrades the user experience. While users enjoy the availability of diverse music, including independent artists, some find the catalog incomplete and that some songs are locked behind a paywall. There's a strong sentiment that the app has become more ad-heavy over time, leading to user frustration. Overall, the app has a mixed reception, with many users appreciating its core functionality but being severely hampered by the aggressive advertising strategy. The quantitative data shows a polarized distribution, with many 5-star reviews balanced by a significant number of 1-star reviews.

Key Strengths:

  • Offline listening capability.
  • Access to independent and emerging artists.
  • Audio modification features (Audiomod).
  • Free access to a wide range of music (compared to competitors without premium).

Key Weaknesses:

  • Excessive and intrusive advertising.
  • Incomplete music catalog.
  • Some songs locked behind a paywall.
  • Occasional bugs and glitches.
  • Lack of lyrics feature.

Overall Sentiment: Mixed. Users appreciate the core functionality but are frustrated by the ads.

Quantitative Metrics:

  • Overall Rating: Not explicitly calculated but can be inferred based on the score distribution.
  • Score Distribution:
    • 5-star: 62.8% (314/500)
    • 4-star: 9.8% (49/500)
    • 3-star: 7.6% (38/500)
    • 2-star: 5.4% (27/500)
    • 1-star: 14.4% (72/500)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: The reviews appear to be from recent usage, likely within the last few months, as indicated by references to the current year (2025) and recent Spotify updates.
  • Analysis Methods:
    • Sentiment Analysis: Inferred from star ratings and review text.
    • Keyword Extraction: Identification of frequently used words and phrases to identify key themes (e.g., "ads," "offline," "Spotify").
    • Thematic Analysis: Grouping of reviews based on common complaints, requests, and positive feedback.

Key User Pain Points

  • Excessive Ads: The most frequent complaint is the overwhelming number of ads, which appear before, during, and after songs, as well as when navigating the app. Many users feel the app has become an "ad farm."
  • Incomplete Music Catalog: Users report that the app is missing some songs and artists, particularly less popular ones.
  • Paywalled Content: Some songs are locked behind the Audiomack+ subscription, limiting the "free" music experience.
  • Offline Playback Issues: Some users report that downloaded music doesn't always play offline as expected.
  • Bugs and Glitches: Reports of songs not playing, playlists not saving, and the app crashing.
  • Intrusive Ad Behavior: Ads redirecting to Safari or the App Store are mentioned.

Frequently Requested Features

  • Lyrics Integration: Many users want a lyrics feature, even for premium subscribers.
  • Crossfade: Users request a crossfade feature for smoother transitions between songs.
  • Improved Playlist Management: Users want to be able to reorder playlists more easily, add entire albums to playlists, and be notified when songs are removed from playlists.
  • Siri Integration: Users want to be able to control Audiomack with Siri.
  • Ability to pin playlists: To easily access preferred playlists.
  • Customization Options: Users want to change the app's color scheme.

Strengths and Positive Aspects

  • Offline Listening: The ability to download music for offline playback is a major draw.
  • Free Music (to a point): Users appreciate that the app offers a substantial amount of free music compared to other services.
  • Discovery of New Artists: Users enjoy discovering new and emerging artists on the platform.
  • Audio Modification: The Audiomod features, such as speed and pitch adjustments, are well-received.
  • Easy to Use: The app is generally considered easy to navigate and use.
  • Availability of niche content: Including old songs not found elsewhere.

Prioritized Action Recommendations

High Priority:

  • Reduce Ad Frequency and Intrusiveness: This is the most critical issue. Experiment with less frequent or less intrusive ad formats (e.g., shorter ads, less frequent pop-up ads). Consider offering ad-free listening for short periods after watching an ad.
  • Improve Music Catalog: Address the issue of missing songs by expanding the music library and improving the search functionality.
  • Fix Offline Playback Issues: Ensure that downloaded music consistently plays offline as expected.
  • Address Bugs and Glitches: Prioritize bug fixes to improve app stability and reliability.

Medium Priority:

  • Implement Lyrics Integration: Add a lyrics feature to enhance the listening experience.
  • Improve Playlist Management: Implement features to reorder playlists, add entire albums to playlists, and notify users of song removals.
  • Add Crossfade Functionality: Provide a crossfade option for smoother transitions between songs.

Low Priority:

  • Siri Integration: Integrate Siri support for voice control.
  • Customization Options: Allow users to customize the app's color scheme.
  • Improve the algorithm for song recommendations: Users appreciate personalized recommendations, but the algorithm could be improved to better reflect individual tastes.

Opportunities for Startup Ideas

  • AI-Powered Music Curation: Develop an AI-powered music curation service that analyzes user listening habits and preferences to create highly personalized playlists and recommendations, focusing on independent artists and niche genres. This could be an add-on service for Audiomack or a standalone app.
  • Offline Music Sharing Platform: Create a platform that allows users to legally share downloaded music with friends and family offline, potentially using Bluetooth or local Wi-Fi networks. This could address the need for music access in areas with limited internet connectivity.
  • Dynamic Ad-Supported Music Service: Develop a music streaming service that dynamically adjusts ad frequency and type based on user engagement. For example, users who actively interact with ads (e.g., clicking on them, watching them fully) could receive fewer ads overall.

Trends and Observations

  • Increasing Ad Load Over Time: Many users who have used the app for years report a significant increase in the number of ads, leading to dissatisfaction.
  • Comparison to Spotify: Users frequently compare Audiomack to Spotify, particularly in terms of features and ad experience.
  • Importance of Offline Playback: Offline playback is a key differentiator and a major reason why users choose Audiomack over other services.
  • Language Preferences: The reviews are primarily in English, with some in Spanish and French, reflecting the app's global user base.
  • User Perception of Value: Users are willing to tolerate some ads in exchange for free music, but the current ad load is perceived as excessive and detracts from the value proposition.

Conclusion

Audiomack has a strong foundation with its offline listening capability and access to a diverse music catalog. However, the excessive number of ads is a critical issue that needs to be addressed to improve the user experience and retain users. By reducing ad frequency, improving the music catalog, and addressing bugs, Audiomack can solidify its position as a leading music streaming and downloading app. Balancing monetization with user experience is crucial for long-term success. Overall, addressing the ad situation is paramount for the app to reach its full potential.

Original App Link

https://apps.apple.com/us/app/audiomack-play-music-offline/id921765888?uo=2