Customer Reviews (500)

mr dysart • 2025-03-25T18:02:28-07:00

The game is so funnnnnnnnnn u can go so many places it never gets boring I wish I could play every day and at bedtime

Kar gif Ex3 • 2025-03-23T08:55:31-07:00

The car game was indeed very fun but needs improvements. The cars glitch when ads, and some buildings can go through. The best part of the game that you can go a ramp to go or challenge you. I rate it 4-5 stars.

Bobybable • 2025-03-15T17:42:43-07:00

I can’t play this game!!!!!!!!!!!!!!!!!!!

Summary of Key Insights

The "Car Games ·" app receives mixed reviews, with a significant number of users enjoying the core gameplay loop and open-world aspect. However, numerous complaints regarding glitches, difficulty spikes, excessive monetization, and limitations in free roam negatively impact the overall user experience. While the game has potential, addressing these issues is crucial for improving user satisfaction and retention. The app has a positive overall sentiment leaning towards neutral based on the score distribution, however, there are serious issues raised in 1-star reviews that need to be addressed immediately.

  • Strengths: Fun gameplay, open-world exploration, variety of cars.
  • Weaknesses: Glitches, excessive ads, aggressive monetization (VIP, gas), difficulty spikes, limited free roam, lack of customization, repetitive gameplay.
  • Overall Rating: Based on the provided score distribution, the average rating is approximately 3.7 stars.
  • Score Distribution: 5-star (51%), 4-star (11.4%), 3-star (9.4%), 2-star (5.4%), 1-star (22.8%).

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Reviews appear to span a recent period, with specific dates mentioned in some reviews (e.g., January 20, 2024).
  • Analysis Methods:
    • Sentiment Analysis: Implicitly performed by observing the star ratings and associated text.
    • Keyword Extraction: Manually identified recurring themes, issues, and feature requests by reading and categorizing review content.
    • Frequency Analysis: Counted the occurrences of different issues and feature requests to determine their prevalence.

Key User Pain Points

  • Glitches and Bugs: Many users report glitches that prevent them from playing, cause the game to crash, or negatively impact gameplay (e.g., cars glitching during ads, buildings clipping, passenger missions leading outside the map, car randomly turns sideways).
    • Impact: Frustration, inability to progress, negative gameplay experience.
  • Excessive Ads: Users complain about the frequency and intrusiveness of ads, even after paying for ad removal.
    • Impact: Annoyance, interruption of gameplay, feeling ripped off.
  • Aggressive Monetization: The game is perceived as "pay-to-win" due to the high cost of cars and upgrades, limited opportunities to earn diamonds, and the need to constantly purchase gas.
    • Impact: Frustration, feeling pressured to spend money, perception of unfairness.
  • Limited Free Roam: Users are disappointed by the limited time and gas restrictions in free roam mode.
    • Impact: Inability to fully explore the open world, feeling restricted.
  • Difficulty Spikes: Some levels and boss battles are considered too difficult, especially without upgrading cars, leading to frustration.
    • Impact: Discouragement, feeling unable to progress.
  • Customer Support Issues: Several users mention the lack of customer support to resolve purchase issues.
    • Impact: Loss of money and trust in the game.
  • Levels Not Loading: Some users complain that the races never load after accepting a mission.
    • Impact: Game becomes unplayable.
  • Game Kicking Users Out: Some users complain that the game kicks them out frequently or immediately after opening it.
    • Impact: Game becomes unplayable.

Frequently Requested Features

  • More Customization Options: Users want more options to customize their cars, including vinyls, rims, body parts, and paint colors.
  • Larger Map/More Areas: Many users request a bigger map to explore and more zones/levels to play.
  • True Free Roam: Users want a free roam mode without time or gas restrictions.
  • Chat Feature: Some users desire a chat feature for multiplayer mode.
  • More Cars: Users want a larger selection of cars to choose from.
  • Better Graphics: Some users want improved graphics and more realistic crashing.
  • Controller Support Improvements: Some users have problems with controller support.
  • First-Person Perspective: Some users want to be able to play from a first-person perspective.

Strengths and Positive Aspects

  • Fun Gameplay: Many users find the game enjoyable and addictive, especially the core driving and racing mechanics.
  • Open World: Users appreciate the ability to explore an open world and discover shortcuts.
  • Variety of Cars: The game offers a wide selection of cars to choose from.
  • Multiplayer Mode: Users enjoy playing with other players in the online multiplayer world.
  • Challenging Missions: Some users appreciate the challenging missions and boss battles.
  • Educational Aspect: Some users feel that the game is educational and helps them learn about driving.

Prioritized Action Recommendations

High Priority:

  • Fix Glitches and Bugs: Address the reported glitches and bugs that prevent users from playing or negatively impact gameplay. (Impacts usability and retention)
  • Reduce Ads: Decrease the frequency and intrusiveness of ads, especially for users who have paid for ad removal. (Improves user experience)
  • Rebalance Monetization: Adjust the cost of cars and upgrades, increase opportunities to earn diamonds, and reduce the reliance on gas purchases. (Improves fairness and player progression)
  • Improve Customer Support: Provide responsive and helpful customer support to address purchase issues and other problems. (Builds trust and loyalty)
  • Fix Levels Not Loading: Address the levels not loading issue. (Impacts usability and retention)
  • Fix Game Kicking Users Out: Address the issue of the game kicking users out. (Impacts usability and retention)

Medium Priority:

  • Expand Free Roam: Increase the time limit and reduce gas restrictions in free roam mode. (Enhances exploration and enjoyment)
  • Add More Customization Options: Implement more options for customizing cars, such as vinyls, rims, and body parts. (Increases player engagement)
  • Increase Map Size/Add More Areas: Expand the map and add more zones/levels to play. (Provides more content and variety)
  • Improve Graphics and Realism: Enhance the graphics and add more realistic crashing effects. (Enhances immersion)
  • Address Difficulty Spikes: Rebalance the difficulty of certain levels and boss battles to make them more accessible. (Reduces frustration)

Low Priority:

  • Implement Chat Feature: Add a chat feature for multiplayer mode. (Enhances social interaction)
  • Improve Controller Support: Address any issues with controller support. (Improves accessibility)
  • Add First-Person Perspective: Implement a first-person perspective option. (Provides a different gameplay experience)

Opportunities for Startup Ideas

  • Hyper-Realistic Car Customization Platform: A platform focused on providing extremely detailed and realistic car customization options, allowing users to design their dream cars and potentially integrate them into games.
  • Subscription Service for Ad-Free Mobile Games: A subscription service that removes ads from a curated selection of mobile games, providing a seamless and enjoyable gaming experience.
  • AI-Powered Game Difficulty Balancer: An AI-powered tool that analyzes player performance and automatically adjusts game difficulty to create a more personalized and engaging experience.

Trends and Observations

  • Language Preference: Predominantly English.
  • Sentiment Shift: Reviews suggest a potential decline in sentiment over time, with users reporting more issues and frustration in later zones/levels.
  • Monetization Concerns: A recurring theme is the perception of the game being overly focused on monetization, which negatively impacts the user experience.
  • Technical Issues: Frequent mentions of glitches, crashes, and loading problems indicate a need for improved stability and performance.
  • Conflicting Feedback: Some users find the game too easy, while others find it too hard, suggesting a need for more granular difficulty settings.

Conclusion

"Car Games ·" has the potential to be a highly engaging and enjoyable mobile game, but it is currently held back by technical issues, aggressive monetization, and limitations in its core features. By addressing the prioritized action recommendations, the developers can significantly improve the user experience, increase player retention, and build a more positive reputation for the game. Improving customer support and addressing the issues raised in the 1-star reviews are crucial to the success of the game.

Overall Recommendation: Focus on fixing bugs, rebalancing monetization, and expanding free roam to significantly improve the user experience.

Original App Link

https://apps.apple.com/us/app/car-games/id1478453789?uo=2