Customer Reviews (500)

Ajjleajakj • 2025-03-20T07:57:06-07:00

Had to delete and re-install and lost the game I’d been playing for over five years.

SeanrussL • 2025-01-31T23:07:05-07:00

Needs more functionality for live games like on the website!

LaLaGeeg • 2024-12-11T14:28:35-07:00

There are now about 4-5 check in steps I have to take to RE ENTER every single game and THEN I have to watch a three minute ad before my game loads!!! So frustrating. And then, if for any reason, I need to leave a game in progress and go to another part of my phone for anything I have to start the whole process over again🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️. And before you tell me to send my comments to some e-mail address, no YOU, you the game developer, pass along the comments to the right person….its not my job to do your job🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

Summary of Key Insights

Lexulous Word Game enjoys overwhelmingly positive sentiment, with users praising its engaging gameplay, ability to connect with friends and family, and brain-stimulating nature. The core gameplay loop is well-received, and the ad-free PRO version is appreciated. However, recurring technical issues like login problems, lost games, and glitches after updates are significant pain points. Some users also find the tile distribution unfair and the dictionary lacking. There's a strong desire for UI/UX improvements, more customization options, and enhanced social features. Overall, Lexulous is a beloved game with a loyal user base, but addressing technical issues and implementing user-requested features is crucial for maintaining and improving its reputation.

Overall Rating: High (primarily 5-star reviews) Strengths: Engaging gameplay, social connectivity, brain stimulation, ad-free PRO version. Weaknesses: Technical issues, login problems, lost games, unfair tile distribution, dictionary limitations, UI/UX concerns.

Quantitative Metrics:

  • Total Reviews: 500
  • Score Distribution: 1-star: 6.8%, 2-star: 2.8%, 3-star: 3.6%, 4-star: 13.8%, 5-star: 73%

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but reviews span several years, indicating a long-term view of user experience.
  • Analysis Methods: Sentiment analysis (categorizing reviews as positive, negative, or neutral), keyword extraction (identifying frequently mentioned topics and issues), and thematic analysis (grouping related issues and feature requests).

Key User Pain Points

  • Login Issues: Frequent logouts, especially with Facebook, are a major source of frustration. Users are forced to re-enter login credentials repeatedly.
  • Lost Games/Data: Users report losing progress, ongoing games, and account history after updates or app reinstalls.
  • Glitches and Bugs: Various glitches, including scoring errors, inability to place tiles at the edge of the board, screen freezing, and chat malfunctions, disrupt the gameplay experience.
  • Unfair Tile Distribution: Many users complain about receiving disproportionate numbers of vowels or consonants, hindering their ability to form words.
  • Ad Issues (Potentially in Paid Version): Some users who purchased the ad-free version still report seeing ads, which is particularly frustrating.
  • Dictionary Limitations: The dictionary doesn't recognize some valid words, or lacks definitions for accepted words.
  • Navigation Difficulties: Some users find the app difficult to navigate, especially when trying to find ongoing games.

Frequently Requested Features

  • Screen Rotation: Users want the ability to play the game in landscape mode, especially on iPads.
  • Improved Chat Features: Users desire the ability to send pictures, emojis, and links in chat.
  • More Customization Options: Users want more control over game settings, such as dictionary type, game speed, and opponent level.
  • Tile Count: Displaying the number of remaining tiles during gameplay is a frequently requested feature.
  • Word Strength Feature: A feature to assess the strength of a word before playing it.
  • List of Previous Turns: An option to view a list of previous turns with words and scores.
  • Avatar Customization: More avatar options, such as flowers or nature pics.

Strengths and Positive Aspects

  • Engaging Gameplay: Users find the game fun, challenging, and addictive.
  • Social Connectivity: The app allows users to connect with friends and family, especially those living far away.
  • Brain Stimulation: Users appreciate the game's ability to improve vocabulary and mental sharpness.
  • Ad-Free PRO Version: Users who pay for the ad-free version appreciate the uninterrupted gameplay experience.
  • Post-Game Analysis: The analyzer feature is valued for its ability to improve skills and learn new words.
  • In-Game Dictionary: The built-in dictionary is a helpful resource for improving vocabulary.
  • Accessibility: Some users with visual sensitivities appreciate the lack of excessive brightness and animations.
  • 8 Tile Gameplay: Many users enjoy the 8 tile gameplay as it allows for more complex words.

Prioritized Action Recommendations

High Priority:

  • Fix Login Issues: Address the frequent logout problems, especially with Facebook, to provide a seamless user experience.
  • Prevent Data Loss: Implement robust data backup and recovery mechanisms to prevent users from losing progress and account information.
  • Address Glitches and Bugs: Prioritize fixing identified glitches and bugs to ensure a stable and enjoyable gameplay experience.
  • Resolve Ad Issues (Paid Version): Ensure that users who paid for the ad-free version are not seeing ads.

Medium Priority:

  • Improve Tile Distribution: Review and adjust the tile distribution algorithm to provide a fairer and more balanced experience.
  • Enhance Dictionary: Expand the dictionary to include more valid words and definitions.
  • Implement Screen Rotation: Add support for landscape mode on iPads.
  • Improve Chat Features: Enable sending pictures, emojis, and links in chat.
  • Add Tile Count Display: Display the number of remaining tiles during gameplay.
  • Address Navigation Issues: Improve the app's navigation to make it easier for users to find ongoing games.

Low Priority:

  • Add Word Strength Feature: Implement a feature to assess word strength before playing.
  • Add List of Previous Turns: Provide an option to view a list of previous turns with words and scores.
  • Enhance Avatar Customization: Offer more avatar options.

Opportunities for Startup Ideas

  • Enhanced Word Game Dictionary: A standalone dictionary app tailored for word games, with definitions, synonyms, and anagram suggestions.
  • AI-Powered Word Game Tutor: An app that provides personalized feedback and tips to improve word game skills.
  • Social Word Game Platform: A platform that connects word game enthusiasts, allowing them to play together, share strategies, and participate in tournaments.
  • Accessibility-Focused Word Game: A word game designed specifically for users with visual or cognitive impairments.
  • Word Game Analytics Tool: A tool that analyzes word game performance, providing insights into strengths, weaknesses, and areas for improvement.

Trends and Observations

  • Recurring Complaints After Updates: Updates often introduce new bugs or exacerbate existing issues, indicating a need for more thorough testing.
  • Preference for Simple, Clean Interface: Users appreciate the lack of distractions and excessive animations, suggesting a preference for a minimalist design.
  • Value of Social Connection: The ability to connect with friends and family is a major draw for many users, highlighting the importance of social features.
  • Comparison to Other Word Games: Lexulous is frequently compared to Scrabble and Words with Friends, indicating a need to differentiate the game through unique features and a superior user experience.

Conclusion

Lexulous Word Game is a well-loved app with a strong foundation and a loyal user base. However, technical issues and a lack of certain features are hindering its potential. By addressing the prioritized action recommendations, the developers can significantly improve the user experience, retain existing players, and attract new ones. Focusing on stability, usability, and social connectivity is crucial for the long-term success of Lexulous.

Overall Recommendation: Prioritize fixing technical issues and implementing user-requested features to enhance the gameplay experience and maintain user satisfaction.

Original App Link

https://apps.apple.com/us/app/lexulous-word-game/id315322445?uo=2