Customer Reviews (100)

Jessica Tall • 2025-03-31T05:47:10.594Z

ok

John Ralston (Bear) • 2025-03-31T04:35:00.663Z

Fake game I played everyday for 45 days and Haven't been able to withdraw anything....no It doesn't did your mama raise a liar must have

Luis Corrales • 2025-03-31T04:14:06.676Z

its easy to scan and earn points

Summary of Key Insights

The DailyGift app aims to reward users for tracking their habits. While it boasts a high percentage of 5-star reviews (57%), a significant portion of users (16%) have given it a 1-star rating, indicating serious issues with the app's reliability and payment system. The primary concerns revolve around the inability to cash out earnings, potential scam accusations, and problems with account verification. Positive feedback highlights the app's ease of use and the potential for earning small amounts of money. Overall, the app's reputation is mixed, with trust and reliability being major areas needing improvement.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but assumed to be recent based on the version number (3.02.13).
  • Analysis Methods: Sentiment analysis based on star ratings and review content, keyword extraction to identify frequently mentioned topics (e.g., "cash out," "scam," "payment"), and thematic analysis to group related issues.

Key User Pain Points

  • Inability to Cash Out: This is the most prominent issue. Users report reaching the payout threshold but being unable to withdraw their earnings due to various reasons, including account restrictions, verification problems, and unexplained errors.
  • Scam Accusations: Many users explicitly label the app as a "scam" due to the aforementioned cash-out issues and perceived unfair practices (e.g., sudden account restrictions).
  • Account Verification Problems: Users struggle with facial verification, preventing them from claiming rewards.
  • False VPN Detection: Some users report being unable to use the app because it falsely detects a VPN, even when none is active.
  • Missing Rewards: Some users report completing game tasks but not receiving the promised rewards.
  • Unresponsive Customer Support: Users complain about a lack of response from customer support when they encounter issues.
  • Technical Issues: Some users have reported technical problems like network errors and inability to access games.

Frequently Requested Features

  • Improved Customer Support: Users need a reliable channel to address issues and receive timely assistance.
  • More Reliable Payment System: Users want a guarantee that they will receive their earned rewards promptly and without complications.
  • More Earning Opportunities: Some users suggest needing more ways to earn rewards.
  • New Games/Tasks: A desire for more diverse and engaging content.
  • Clearer Sign-Up Bonus: Some users were expecting a sign-up bonus as advertised, but did not receive it.

Strengths and Positive Aspects

  • Ease of Use: Some users find the app easy to navigate and use.
  • Fun and Engaging: Some users enjoy playing the games and completing tasks.
  • Potential for Earning: Some users have successfully cashed out small amounts of money.
  • Fast Payments (when they work): Several users report receiving payments quickly when the system functions correctly.
  • Low Cashout Minimum: The low $1 minimum to cash out is a positive for some users.

Prioritized Action Recommendations

  • High Priority:
    • Fix Payment System: Address the root causes of cash-out failures. Investigate and resolve issues related to account restrictions, verification problems, and unexplained errors. Implement a more robust and transparent payment process.
    • Improve Customer Support: Provide timely and helpful responses to user inquiries. Offer multiple support channels (e.g., in-app chat, email).
    • Address False VPN Detection: Investigate and fix the false VPN detection issue to prevent legitimate users from being blocked.
  • Medium Priority:
    • Improve Account Verification: Streamline the account verification process and provide clear instructions to users.
    • Ensure Consistent Reward Delivery: Fix the issue of users not receiving rewards for completed tasks.
    • Address Technical Issues: Resolve network errors and other technical problems that hinder user experience.
  • Low Priority:
    • Add More Earning Opportunities: Introduce new games, tasks, and activities to provide more ways for users to earn rewards.
    • Add New Games/Tasks: Keep the app fresh and engaging with new content.
    • Clarify Sign-Up Bonus: Ensure new users receive the sign-up bonus as advertised, or remove the advertisement.

Opportunities for Startup Ideas

  • Reliable Reward Platform: A platform that guarantees payouts and builds trust with users by being transparent and reliable.
  • Habit Tracking with Guaranteed Rewards: A habit tracker that partners with reputable companies to provide guaranteed and valuable rewards for consistent habit tracking.
  • Gamified Task Completion with Enhanced Security: A platform that emphasizes security and fraud prevention while maintaining a fun and engaging user experience.

Trends and Observations

  • Polarized Sentiment: The app receives both very positive and very negative reviews, indicating a significant disparity in user experiences.
  • Payment Issues Drive Negative Sentiment: Most negative reviews are directly related to payment problems, suggesting that this is the primary driver of dissatisfaction.
  • "Scam" Label is Damaging: The frequent use of the word "scam" indicates a serious trust issue that needs to be addressed.
  • Urgency in Reviews: Many reviewers are writing their reviews soon after downloading or after encountering a specific problem, suggesting a high level of frustration.

Conclusion

DailyGift has the potential to be a successful app, but it is currently plagued by serious issues related to its payment system and user trust. Addressing the cash-out failures, improving customer support, and resolving technical problems are crucial for improving the app's reputation and user experience. By prioritizing these issues, DailyGift can build a more reliable and trustworthy platform that rewards users for their habit-tracking efforts. Overall, the app needs significant improvements before it can be recommended.

Original App Link

https://play.google.com/store/apps/details?id=com.habit.record.reward.tracker