Customer Reviews (100)

Earl D. Karper, Sr. • 2025-04-01T12:35:33.212Z

UPDATE #2: Received acknowledgement from developers about the problem. Still there almost a year. UPDATE: After t rating the app, it still FORCES me to rate it no matter what I tap on the pop-up. So, I dropped the rating 2 stars. It works well for keeping your entire medication list with times for it to be taken and for providing additional information on the medications you entered. But, functionally, the displayed page locks up for ... . This bug seems to be fixed after a May 2024 fix update.

Lashanna Williams • 2025-03-24T02:04:19.524Z

never miss a dose

Jason Ochs • 2025-03-20T17:09:27.944Z

I love this app, it helps me a ton because of how many meds, doctors, and pharmacies my son uses. Only reason for 3 stars is because it lags really bad after adding to many meds.

Summary of Key Insights

EveryDose: Medication Reminder is generally well-received, with a significant portion of users finding it helpful for medication management. The app's ease of use and reliable reminders are its primary strengths. However, several users report performance issues (slowness, glitches, crashes), notification problems (missed or repeated reminders), and limitations in scheduling flexibility. The app has an overall positive sentiment, reflected in the high percentage of 5-star reviews (52%), but the negative reviews highlight critical areas for improvement.

  • Overall Rating: Based on the provided score distribution, the average rating can be estimated to be around 4.0 stars.
  • Score Distribution: 1-star (13%), 2-star (6%), 3-star (15%), 4-star (14%), 5-star (52%). This shows a bimodal distribution - a large number of very happy users, but also a notable percentage experiencing issues.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Reviews appear to span from February 2023 to November 2024.
  • Analysis Methods: The analysis involved a qualitative review of user comments, identifying recurring themes, sentiment expressed (positive, negative, neutral), and feature requests. Keyword extraction was used to identify frequently mentioned issues.

Key User Pain Points

  • Performance Issues (Slowness, Glitches, Crashes): Several users report that the app is slow to open, load data, and perform actions. Some experience frequent crashes and glitches. This significantly impacts user experience and can lead to frustration.
  • Notification Problems (Missed or Repeated Reminders): A recurring issue is the failure of the app to send notifications or the sending of repeated notifications even after medication is marked as taken. This undermines the app's core functionality and reliability.
  • Scheduling Limitations: Users express difficulty scheduling complex medication regimens, such as taking a medication multiple times a day at different times, taking extra pills on certain days, or scheduling "as needed" medications with specific time intervals.
  • Bugs After Updates: Some users report that updates introduce new bugs or exacerbate existing performance issues.
  • Lack of Customization: Some users find the app not customizable enough, specifically in regards to notification sounds and alarm priority.

Frequently Requested Features

  • Improved Scheduling Flexibility: More options for scheduling complex medication regimens (e.g., multiple doses at different times, variable dosing schedules).
  • Refill Reminders (for free version): More prominent refill reminders and integration with pharmacy systems (partially available in paid version).
  • Family/Caregiver Support: The ability to manage medications for multiple family members within the same account (available in paid version but requested in free).
  • Backup and Restore Functionality: A way to back up and restore data when switching phones.
  • Dark Mode: A dark mode option for improved visibility and reduced eye strain.
  • Improved Notification Details: Notifications that clearly state which medication needs to be taken.
  • Injection Site Tracking: Feature to track injection sites.

Strengths and Positive Aspects

  • Ease of Use: Many users praise the app's simple and intuitive interface.
  • Reliable Reminders (when working): The core functionality of providing medication reminders is appreciated.
  • Medication Information: Users find the drug interaction alerts and medication information helpful.
  • Free Features: Users appreciate the availability of essential features in the free version.
  • Customer Support: Some users report positive experiences with customer support, noting their responsiveness and willingness to address issues.
  • Organization: The app helps users keep their medications, doctors, and pharmacies organized.

Prioritized Action Recommendations

  • High Priority:
    • Address Performance Issues: Investigate and fix the reported slowness, glitches, and crashes. Optimize the app's code and database to improve performance.
    • Fix Notification Problems: Thoroughly test and debug the notification system to ensure reliable and accurate reminders. Address issues with repeated or missed notifications.
    • Improve Scheduling Flexibility: Expand scheduling options to accommodate complex medication regimens. Allow users to specify multiple doses at different times, variable dosing schedules, and "as needed" medications with time intervals.
  • Medium Priority:
    • Enhance Testing Before Releases: Implement more rigorous testing procedures before releasing updates to minimize the introduction of new bugs.
    • Improve Notification Details: Include the medication name in notifications.
    • Implement Backup and Restore: Add a feature to back up and restore data to prevent data loss when switching devices.
  • Low Priority:
    • Add Dark Mode: Implement a dark mode option.
    • Improve UI Elements: Improve the time selection UI and other clunky UI elements.

Opportunities for Startup Ideas

  • Medication Adherence Platform for Caregivers: A platform that allows caregivers to remotely monitor and manage medication adherence for multiple individuals, with advanced reporting and alerts.
  • Personalized Medication Scheduling Algorithm: An algorithm that analyzes user data (e.g., sleep patterns, activity levels) to optimize medication schedules for maximum effectiveness.
  • Smart Pill Dispenser Integration: Integration with smart pill dispensers to automate medication dispensing and tracking.
  • Medication Review Service: Offer a service where pharmacists review a user's medication list for potential interactions and provide personalized recommendations.

Trends and Observations

  • Recurring complaints about notifications and performance: These are consistent issues that need to be addressed urgently.
  • Positive feedback on customer support: This is a valuable asset that should be maintained and strengthened.
  • Users moving away from app due to issues: Some users mention they are looking for alternative apps due to unresolved problems, indicating a risk of churn.

Conclusion

EveryDose: Medication Reminder has the potential to be a leading medication management app. However, addressing the reported performance issues, notification problems, and scheduling limitations is crucial for improving user satisfaction and reducing churn. By prioritizing these improvements and continuing to build on its strengths, EveryDose can solidify its position as a valuable tool for medication adherence.

Original App Link

https://play.google.com/store/apps/details?id=com.groovehealthrx.groovehealth&hl=en&gl=US