Customer Reviews (500)

Max Rautha • 2025-03-14T00:29:40-07:00

After upgrade some functions has gone , now no animated simple satellite map ,.when Even you have bought app everything is paid

David Annlin • 2025-02-27T03:24:56-07:00

Thank you for the update. Please enrich the display content of gadgets, and there is still a lot of room for improvement.

Weewillie61 • 2025-02-03T18:00:33-07:00

Needs better forecast

Summary of Key Insights

WeatherPro is a weather app with mixed reviews. While a significant portion of users praise its accuracy, detailed information, and user-friendly interface, many others express dissatisfaction with recent updates, aggressive upselling of premium features, and issues with functionality, particularly outside of Europe. There's a clear divide between users who find the app valuable and those who feel it has declined in quality or offers insufficient value for the price, especially when considering the additional cost of premium features. The app has a relatively high number of 1-star reviews, indicating significant user frustration. The overall sentiment leans positive due to the high number of 5-star reviews, but the negative reviews highlight critical issues that need addressing.

  • Overall Rating: Weighted average is approximately 4.0 (estimated based on score distribution).
  • Score Distribution: 5-star: 58.8%, 4-star: 14.2%, 3-star: 6.4%, 2-star: 5.6%, 1-star: 15%. This shows a polarization of opinions, with many users being very satisfied or very dissatisfied.
  • Key Strengths: Accuracy (especially in Europe), detailed information, user-friendly interface (for some users).
  • Key Weaknesses: Aggressive upselling, functionality issues (crashing, broken features), inaccurate forecasts (in some regions), removal of previously available features, Apple Watch issues (Celsius display), poor customer support.

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Reviews span several years, with some dating back to 2015, but recent reviews are more relevant to the current app state.
  • Analysis Methods:
    • Sentiment Analysis: Categorization of reviews into positive, negative, and neutral sentiments.
    • Keyword Extraction: Identification of frequently mentioned keywords and phrases related to app features, issues, and user experience.
    • Thematic Analysis: Grouping of reviews into themes based on common issues and suggestions.
    • Quantitative Analysis: Calculation of star rating distribution and estimation of overall rating.

Key User Pain Points

  • Aggressive Upselling/Subscription Model: Many users feel that the app is overly aggressive in pushing premium subscriptions, even after they have already paid for the app. This is perceived as a "scam" or "rip-off." Features previously available in the paid app are now locked behind a subscription.
  • Functionality Issues (Crashing/Bugs): A significant number of users report that the app crashes frequently or has stopped working altogether, especially after updates. This includes crashes on launch and features not working as expected.
  • Inaccurate Forecasts (Regional): While some users praise the app's accuracy, others find it inaccurate, especially outside of Europe. Temperature discrepancies and incorrect precipitation predictions are common complaints.
  • Removal of Features: Users are upset about the removal of features they previously enjoyed, such as satellite cloud video and radar animations, sometimes without warning.
  • Poor Customer Support: Many users report difficulty getting in touch with developers or receiving helpful responses to their issues. Lack of response to subscription and functionality problems is a major concern.
  • Apple Watch Issues: Several users report that the Apple Watch complication only displays temperatures in Celsius, even when the phone app is set to Fahrenheit.
  • Location Inaccuracies: Some users report the app not detecting their location correctly or defaulting to Berlin.
  • MeteoEarth Replacement Dissatisfaction: Many users express disappointment with WeatherPro as a replacement for the discontinued MeteoEarth app, citing a loss of features and overall quality.

Frequently Requested Features

  • Bring Back Removed Features: Users want the return of features like satellite cloud video and specific radar animations.
  • Improved Radar and Satellite Views: Users desire higher resolution radar and satellite imagery, with better zoom capabilities, especially at the city and state level.
  • Hourly Forecasts: Users want more frequent forecast updates than the current 3-hour intervals, even in the base app.
  • Wind Information: Users want forecast for humidity and wind information.
  • Dark Mode Support: Users request dark mode support for better nighttime viewing.
  • Tide Information: Users request sea tide information.
  • Moonrise and Moonset Times: Users request moonrise and moonset times.
  • Severe Weather Notifications: Users want reliable notifications for severe weather events.
  • Landscape Mode: Users request landscape mode.
  • Altitude Wind Option: Users request altitude wind option.
  • Animated Rain Forecast: Users request animated rain forecast.
  • Baro Movement: Users request baro movement.

Strengths and Positive Aspects

  • Detailed Information: Users appreciate the comprehensive weather data provided, including temperature, wind speed/direction, air pressure, precipitation, humidity, and UV index.
  • User-Friendly Interface: Some users find the app easy to use and navigate, with a clean and intuitive design.
  • Accuracy (in some regions): Many users, particularly in Europe, find the app to be accurate and reliable.
  • Graph Mode: Users find the graph mode helpful for visualizing weather trends.
  • Netatmo Integration: Users appreciate the ability to connect to Netatmo personal weather stations.
  • Multiple Location Storage: Users appreciate the ability to store multiple locations.
  • Lack of Advertisements: Users appreciate the absence of advertisements in the paid app.

Prioritized Action Recommendations

High Priority:

  • Address Crashing/Bugs: Investigate and fix the reported crashing and functionality issues immediately. This is causing significant user frustration and damaging the app's reputation.
  • Re-evaluate Upselling Strategy: Tone down the aggressive upselling of premium features. Consider offering a more generous set of features in the base app or a one-time purchase option for certain features.
  • Improve Customer Support: Provide timely and helpful responses to user inquiries, especially regarding subscription and functionality issues.
  • Fix Apple Watch Issues: Ensure that the Apple Watch complication displays temperatures in the user's preferred unit (Fahrenheit or Celsius).

Medium Priority:

  • Improve Forecast Accuracy (Regional): Investigate and address the reported inaccuracies in forecasts, particularly outside of Europe. Consider using different data sources or algorithms for different regions.
  • Consider Reinstating Popular Removed Features: Evaluate the feasibility of bringing back popular features that were removed, such as satellite cloud video and radar animations.
  • Enhance Radar and Satellite Imagery: Improve the resolution and zoom capabilities of radar and satellite imagery.
  • Implement Hourly Forecasts: Offer hourly forecasts in the base app or as a less expensive add-on.

Low Priority:

  • Implement Dark Mode Support: Add dark mode support for better nighttime viewing.
  • Add Tide and Moon Information: Consider adding tide information and moonrise/moonset times.
  • Improve UI/UX: While some users like the current interface, others find it cluttered or confusing. Consider a UI refresh to improve usability.

Opportunities for Startup Ideas

  • Hyperlocal Weather App: Develop a weather app that focuses on providing highly accurate, hyperlocal forecasts, potentially using data from personal weather stations.
  • Subscription-Free Weather App: Create a weather app that offers a comprehensive set of features without requiring a subscription.
  • Weather App with Advanced Visualization: Develop a weather app that provides advanced visualization tools for weather data, such as 3D maps and interactive charts, possibly inspired by MeteoEarth.
  • Personalized Weather Assistant: Create an app that provides personalized weather recommendations based on user activities and preferences.

Trends and Observations

  • Negative Sentiment Towards Upselling: There is a strong negative sentiment towards the app's upselling practices.
  • Regional Differences in Accuracy: The app's accuracy seems to vary significantly by region, with users in Europe generally reporting higher accuracy than those in the US.
  • Dissatisfaction with MeteoEarth Replacement: Many users are unhappy with WeatherPro as a replacement for MeteoEarth.
  • Recurring Bug Reports: The app has a history of recurring bug reports, suggesting a need for more thorough testing before releases.
  • Lack of Updates: Some users are reporting that the app is not getting updates.
  • Language Preferences: While most reviews are in English, there are also reviews in other languages, such as German, indicating a global user base.

Conclusion

WeatherPro has the potential to be a top-tier weather app, but it is currently being held back by issues with upselling, functionality, and accuracy. Addressing these issues, particularly the crashing and subscription concerns, is crucial for improving user satisfaction and retaining customers. By focusing on providing a stable, accurate, and feature-rich experience without excessive upselling, WeatherPro can regain its position as a leading weather app.

Overall Recommendation: The development team should prioritize fixing the critical bugs and re-evaluate the monetization strategy to improve user satisfaction.

Original App Link

https://apps.apple.com/us/app/weatherpro/id294631159?uo=2