Customer Reviews (100)

Sauce • 2025-03-24T01:52:08.166Z

needs a speed up button. it's a little on the slow side if you're playing at full players count vs the a.i. it would be nice if we can speed up their turns once they made their suggestions

Tiffany Forbes • 2025-03-22T23:35:14.383Z

I like playing solo. It keeps my mind busy and thinking. I just don't like all the purchasing options.

Denise K • 2025-03-22T03:24:33.688Z

Fantastic, just like the original game.

Summary of Key Insights

The Clue: Classic Edition app enjoys generally positive sentiment, with users appreciating its faithfulness to the original board game and the availability of single-player and multiplayer modes. However, several recurring issues detract from the user experience. Chief among these are problems with restoring previous purchases, glitches during online play, and the perceived high cost of additional content (themes, boards, and characters). There are also requests for features such as a speed-up button for AI turns and an in-game chat option. The overall rating is strongly positive, but the negative reviews highlight areas needing immediate attention.

  • Overall Sentiment: Positive
  • Key Strengths: Faithfulness to the original game, availability of single-player and multiplayer modes, no ads.
  • Key Weaknesses: Issues with restoring purchases, glitches during online play, high cost of additional content, lack of in-game chat.
  • Overall Rating: High (based on score distribution)
  • Score Distribution: 5-star (61%), 4-star (18%), 3-star (9%), 2-star (6%), 1-star (6%)

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on the version number (2.10.4) and the content of the reviews.
  • Analysis Methods: Keyword extraction, sentiment analysis (manual assessment based on review text and star rating), frequency analysis of mentioned issues and feature requests.

Key User Pain Points

  • Lost Purchases/Restore Issues: Multiple users report losing access to previously purchased content (characters, boards) after reinstalling the app or changing devices. This is a significant frustration and erodes trust in the app.
  • Glitches and Bugs: Several users experience glitches during online play, including game crashes, freezing, and inability to ready up in lobbies. This disrupts the multiplayer experience.
  • High Cost of Additional Content: Users feel that the cost of additional themes, boards, and characters is excessive, especially considering they have already paid for the base game. They desire more ways to unlock content without further purchases.
  • Slow Gameplay: Some users find the AI turns slow, especially in single-player mode, and request a speed-up button.
  • Online Play Issues: Complaints about slow online players and lack of a way to expedite their turns.

Frequently Requested Features

  • In-Game Chat: Users want a chat feature to communicate with friends during online play without leaving the app.
  • Speed-Up Button: A speed-up option for AI turns in single-player mode.
  • More Ways to Unlock Content: Users want alternative ways to unlock additional characters and boards without paying, such as through in-game achievements or challenges.
  • Improved Note-Taking: More advanced note-taking features within the cluesheet.
  • Full-Screen Support on Chromebook: Chromebook users request full-screen support.

Strengths and Positive Aspects

  • Faithful to Original Game: Users appreciate that the app accurately replicates the classic Clue board game experience.
  • No Ads: The absence of advertisements is a major positive point.
  • Single-Player Mode: The availability of a single-player mode with adjustable AI difficulty is well-received.
  • Variety of Boards and Characters: Users enjoy the variety of themed boards and characters, even though they often complain about the cost of unlocking them.
  • Good Offline Game: The game is appreciated as a good offline option.
  • Customer Support: Positive feedback regarding customer support responsiveness.

Prioritized Action Recommendations

  • High Priority:
    • Fix Purchase Restoration Issues: Implement a robust system for restoring previous purchases across devices and reinstalls. This is critical for maintaining user trust.
    • Address Glitches and Bugs: Prioritize bug fixes and stability improvements, especially for online multiplayer mode.
  • Medium Priority:
    • Introduce In-Game Chat: Add an in-game chat feature to enhance the multiplayer experience.
    • Implement Speed-Up Button: Add a speed-up option for AI turns in single-player mode.
    • Re-evaluate Pricing of Additional Content: Consider lowering the prices of additional themes, boards, and characters, or offering bundles and discounts. Explore alternative unlock methods.
  • Low Priority:
    • Improve Note-Taking Features: Enhance the cluesheet with more advanced note-taking options.
    • Add Chromebook Full-Screen Support: Add full-screen support for Chromebook users.
    • End-Game Score Sheet: Allow players to review the score sheet at the end of the game.

Opportunities for Startup Ideas

  • Subscription Service for Board Game Apps: A subscription service offering access to a library of premium board game apps, including Clue and others from Marmalade Game Studio.
  • Cross-Platform Board Game Account: A universal account system that allows users to access their purchased content and game progress across multiple platforms (mobile, PC, Nintendo Switch).
  • AI-Powered Clue Companion App: An AI-powered app that analyzes the game state and provides hints and suggestions to players, helping them make more informed deductions.
  • Board Game App Gifting: Allow users to gift additional boards and characters to their friends.

Trends and Observations

  • Recurring Complaints About Purchases: The most consistent negative feedback revolves around issues with restoring purchases and the perceived high cost of additional content.
  • Desire for Enhanced Multiplayer Experience: Users want better ways to communicate and interact with other players during online games.
  • Loyalty to the Original Game: Users value the faithfulness of the app to the classic board game. This suggests that major deviations from the original gameplay should be approached cautiously.
  • Customer Support Matters: Positive comments about the customer support team indicate its importance.

Conclusion

Clue: Classic Edition is a well-received app that successfully translates the classic board game to a digital format. However, issues with purchase restoration, glitches, and the pricing of additional content are detracting from the user experience. Addressing these issues should be the top priority. Implementing requested features like in-game chat and a speed-up button would further enhance the app's appeal. Overall, the app has a strong foundation, and by addressing the identified pain points, Marmalade Game Studio can significantly improve user satisfaction and retention.

Original App Link

https://play.google.com/store/apps/details?id=com.marmalade.cluedogame