Customer Reviews (100)

Timothy Knox • 2025-03-22T04:51:39.857Z

This is what a game app should be. stats, on/offline mode, customization, tools to assist the board version. only thing I could fathom as an update is a mode to use as an actual scoring board when you want to use cards with someone and don't have one handy. with tap button scoring or something, heh 😏 Nice job, devs

Gayle Scroggs • 2025-03-21T07:53:40.494Z

best cribbage app for all levels. fun daily scrimmage, play with friends and/or strangers, get hints and feedback to learn, and much more.

Oskar Feichtinger • 2025-03-09T23:37:41.112Z

i'm having fun with it

Summary of Key Insights

Cribbage Pro Online! is generally well-received, with a high percentage of users giving it 5-star ratings. Key strengths include its customization options, online multiplayer functionality, single-player mode with varying difficulty levels, and helpful features for learning the game. However, some users express concerns about the fairness of the AI, particularly at higher difficulty levels, and issues with ads reappearing after purchasing the ad-free version. There are also requests for a 4-player mode and improvements to the rating system in multiplayer. Overall sentiment is positive, but addressing the perceived AI bias and ad issues is crucial for maintaining user satisfaction.

Quantitative Metrics:

  • Overall Rating: High (based on review distribution)
  • 5-Star Reviews: 68%
  • 4-Star Reviews: 11%
  • 3-Star Reviews: 3%
  • 2-Star Reviews: 5%
  • 1-Star Reviews: 13%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Reviews appear to be recent, spanning the last few months, with some reviews explicitly dated August 2024.
  • Analysis Methods:
    • Sentiment Analysis: Determining the overall positive, negative, or neutral sentiment expressed in each review.
    • Keyword Extraction: Identifying frequently mentioned keywords and phrases related to features, bugs, and user experience.
    • Thematic Analysis: Grouping reviews based on common themes and topics.

Key User Pain Points

  • Perceived AI Bias/Cheating: A significant number of users believe the AI at higher difficulty levels cheats by receiving statistically improbable hands and cuts. This leads to frustration and a feeling that the game is unfair.
  • Ads Reappearing After Purchase: Several users who paid for the ad-free version report that ads reappear, creating a negative experience and distrust.
  • Unfair Rating System: In multiplayer, some users feel that the rating system is easily abused by disgruntled losers, leading to inaccurate and unfair ratings.
  • Login Issues: Some users experience difficulties logging in, even with correct credentials.
  • Phone Overheating: A few users report that the app causes their phones to overheat significantly.

Frequently Requested Features

  • 4-Player Mode: Many users have specifically requested the addition of a 4-player cribbage mode.
  • Improved Knowledge Base: Users desire a more comprehensive knowledge base within the app to answer questions and resolve issues without needing to contact customer support.

Strengths and Positive Aspects

  • Customization Options: Users appreciate the wide range of customization options, including different game boards, backgrounds, and card styles.
  • Online Multiplayer Functionality: The ability to play online with friends and strangers is a major draw for many users. The cross-platform compatibility (iOS, Android, Windows, Mac) is also valued.
  • Single-Player Mode with Difficulty Levels: The single-player mode provides a good way to practice and improve skills, with varying difficulty levels to suit different players.
  • Helpful Hints and Analysis: The hints and analysis features are particularly helpful for new players or those looking to improve their game.
  • Ad-Free (When Working): Users who have successfully purchased the ad-free version appreciate the uninterrupted gameplay.
  • Daily Scrimmage: The daily scrimmage provides a fun and engaging challenge.
  • Realistic Gameplay: Many users find the game to be a realistic representation of cribbage.
  • Smooth Animation and Interface: Users praise the smooth animation and intuitive interface.

Prioritized Action Recommendations

High Priority:

  • Investigate and Address Perceived AI Bias: Conduct a thorough review of the AI's shuffling and dealing algorithms to ensure fairness and randomness. Consider providing transparency by showing the probabilities or shuffle methods used.
  • Fix Ad Reappearance Issue: Immediately address the issue of ads reappearing after users have paid for the ad-free version. This is a critical issue that damages trust and can lead to negative reviews and refunds. Implement robust purchase verification.
  • Improve Rating System: Implement safeguards to prevent abuse of the rating system in multiplayer. Consider limiting negative ratings based on certain criteria (e.g., requiring a minimum number of games played together, implementing a review period).

Medium Priority:

  • Add 4-Player Mode: Implement a 4-player cribbage mode to cater to user demand.
  • Expand Knowledge Base: Create a more comprehensive and easily accessible knowledge base within the app to answer common questions and troubleshoot issues.
  • Optimize App Performance: Investigate and address the phone overheating issue reported by some users. Optimize the app's code to reduce resource consumption.
  • Address Login Issues: Investigate and resolve the login problems reported by some users. Ensure the password reset function works reliably.

Low Priority:

  • Minor UI/UX Tweaks: Address minor UI/UX issues, such as the perceived incorrect side of the screen when showing the winner.
  • Fine-tune Auto-Play Logic: Improve the auto-play logic for pegging to ensure it always plays the best available card, even if only one card is playable.

Opportunities for Startup Ideas

  • Cribbage Training Platform: Develop a more comprehensive cribbage training platform that goes beyond basic hints and analysis. This could include interactive tutorials, strategy guides, and personalized coaching.
  • Cribbage Community Platform: Create a dedicated community platform for cribbage players, where they can connect with other players, share tips and strategies, and participate in tournaments.
  • AI-Powered Cribbage Assistant: Develop an AI-powered assistant that can analyze cribbage hands and provide real-time advice on discarding and playing strategies.

Trends and Observations

  • Positive Sentiment: The overall sentiment towards the app is positive, with many users praising its features and functionality.
  • Recurring Complaints About AI: The complaints about the AI's fairness are a recurring theme, suggesting that this is a significant issue that needs to be addressed.
  • Importance of Fair Play: Users emphasize the importance of fair play and randomness in cribbage, suggesting that any perceived bias or cheating can quickly lead to frustration and negative reviews.

Conclusion

Cribbage Pro Online! is a popular and well-regarded app with a strong user base. However, addressing the concerns about AI fairness and ad issues is crucial for maintaining user satisfaction and preventing negative reviews. Implementing the prioritized action recommendations will help to improve the app's overall quality and ensure its continued success. The addition of a 4-player mode and a more comprehensive knowledge base would further enhance the user experience.

Overall Recommendation: Address the high-priority issues related to AI fairness and ad reappearance immediately. Continue to invest in improving the app's features and functionality based on user feedback.

Original App Link

https://play.google.com/store/apps/details?id=com.fullersystems.cribbage.online