Customer Reviews (500)

π“π‘πžπ«π’πšπ§ππ‘π¨πžπ§π’π± β€’ 2025-03-18T16:57:59-07:00

I can’t hear the songs! It helps me but I can’t hear them :c And whenever I delete the app and reinstall it, it still has the same bug>:( it’s so ANNOYING so if theres anything you can do to this problem, please fix it! Thanks and slay the day away<3

kyle131191 β€’ 2025-03-11T18:19:33-07:00

I have bought three songs so far, just for singing at home but if I need the sheet music I can do that too. They should make it more audition friendly and give a way to prevent notification ding sounds during playback. That would be sweet

BambooQuixote β€’ 2025-03-10T22:47:51-07:00

β€œ100 free songs” doesn’t mean 100 songs of your choosing. It means Old MacDonald and other schlock like that. If you want to free songs that you actually want to play, fork over $$$ for PDFs you could just as easily download off the Internet on your own. πŸ™ˆ

Summary of Key Insights

The Musicnotes app enjoys a mixed reception. While many users praise its extensive music library, transposition capabilities, and convenience, significant pain points exist, particularly around pricing, printing restrictions, app stability, and feature limitations. The overall sentiment is moderately positive, reflected in the average rating distribution. However, the high number of 1-star reviews highlights critical issues that need addressing. The app is viewed as a valuable tool, but improvements are necessary to enhance user satisfaction and justify the cost.

Key Strengths: Extensive music library, transposition, playback features, convenience. Key Weaknesses: Pricing (especially compared to the website and PDF downloads), printing restrictions, app crashes, bugs, limited feature set compared to alternatives, search function limitations.

Overall Sentiment: Moderately Positive Overall Rating: The average rating is between 4 and 5 stars based on the distribution. Score Distribution:

  • 5-star: 49.2%
  • 4-star: 13.6%
  • 3-star: 11.6%
  • 2-star: 6.4%
  • 1-star: 19.2%

Data & Methodology Overview

Data Sample Size: 500 reviews Time Frame: The reviews span from recent (January 2024) back several years. Analysis Methods: The analysis involved qualitative review of user feedback, keyword extraction to identify recurring themes, sentiment assessment based on review text and star rating, and frequency analysis to determine the prevalence of specific issues and feature requests.

Key User Pain Points

  • High Cost and Pricing Discrepancies:
    • Users frequently complain about the high cost of individual sheet music, especially compared to physical books or other online sources.
    • Many note that the app prices are higher than the website prices, causing frustration.
    • The additional cost for PDF downloads after purchasing sheet music is a major source of dissatisfaction.
    • The subscription model and Pro Credits are perceived as expensive and not always providing sufficient value.
  • Printing Restrictions:
    • The limitation of only one print per purchase is a significant pain point.
    • Users find it frustrating to pay extra for PDF downloads to enable printing.
    • Technical issues with printing, such as printer incompatibility and failed prints, exacerbate the problem.
  • App Stability and Bugs:
    • Frequent app crashes, especially during performances or rehearsals, are a major concern.
    • The search function is often reported as buggy or non-functional.
    • Syncing issues between devices are common, leading to lost music or annotations.
  • Feature Limitations:
    • Lack of a seamless looping feature (skipping the first note) is an issue.
    • The absence of a metronome count-in before playback is a problem for practice.
    • Users want more control over playback, such as isolating specific instruments or clefs.
    • Note taking functionality is clunky, and annotations don't always sync or print.
    • The inability to rename songs or set lists easily is a minor inconvenience.
  • Search and Navigation Issues:
    • The search function lacks advanced filtering options (instrument, skill level, genre).
    • Users cannot easily return to previous search results after previewing a song.
  • Lack of Offline Functionality:
    • Requiring an internet connection for printing is inconvenient.
  • Account and Login Issues:
    • Problems with logging in, especially with Facebook accounts, are reported.
    • Difficulty creating accounts and syncing purchases across devices.

Frequently Requested Features

  • Improved Playback Controls:
    • Ability to start playback from any measure.
    • Option to isolate specific instruments or clefs during playback.
    • Seamless looping with no skipped notes.
    • Metronome count-in before playback.
    • Background playback while the device is locked or another app is in use.
  • Enhanced Annotation Tools:
    • Apple Pencil support for precise markups.
    • Ability to sync annotations between devices (without Pro subscription).
    • Option to print annotations.
    • More flexible text placement and editing tools.
  • Better Music Organization:
    • Ability to rename songs and set lists easily.
    • Improved search filters (instrument, skill level, genre).
  • Printing Improvements:
    • Allow unlimited prints for purchased music.
    • Offer PDF downloads as part of the initial purchase.
  • Enhanced User Interface:
    • Option for continuous scrolling instead of page turns.
    • Larger, more readable sheet music display, especially on iPads.
    • Clock display on screen during performance.
  • Content Expansion:
    • More music for specific instruments (e.g., tuba, trumpet).
    • Broader selection of genres (e.g., Latin, jazz crossover).
  • Accessibility Improvements:
    • Screen reader compatibility for visually impaired users.

Strengths and Positive Aspects

  • Extensive Music Library: Users appreciate the vast selection of sheet music available.
  • Transposition Capabilities: The ability to transpose songs into different keys is highly valued, especially by singers.
  • Playback Features: The playback tool is useful for learning new songs and practicing.
  • Convenience: The app provides easy access to sheet music on mobile devices, eliminating the need to carry bulky books.
  • PDF Upload: The ability to upload and store personal PDF sheet music is a significant benefit.
  • Set List Organization: Users find the set list feature helpful for organizing music for performances.
  • Customer Service: Some users have reported positive experiences with customer service.
  • Ease of Use: Many users find the app easy to navigate and use (though this is contrasted by others finding it confusing).

Prioritized Action Recommendations

High Priority:

  1. Address App Stability Issues: Investigate and fix the frequent crashes and bugs reported by users. This is critical for maintaining user trust and preventing frustration, especially during performances.
  2. Re-evaluate Pricing Model: Review the pricing structure to address concerns about high costs and discrepancies between the app and website. Consider offering PDF downloads as part of the initial purchase or reducing the overall price of sheet music.
  3. Improve Printing Policy: Remove or significantly reduce printing restrictions. Allowing unlimited prints or providing PDF downloads would greatly enhance user satisfaction.
  4. Enhance Search Functionality: Implement advanced search filters to allow users to easily find music by instrument, skill level, and genre.

Medium Priority:

  1. Implement Playback Enhancements: Add features like starting playback from any measure, isolating specific instruments or clefs, and a metronome count-in.
  2. Improve Annotation Tools: Enhance the note-taking functionality, add Apple Pencil support, and ensure annotations sync across devices and can be printed.
  3. Optimize iPad Display: Improve the sheet music display on iPads, taking full advantage of the screen size and resolution.
  4. Address Account and Login Issues: Resolve problems with account creation, Facebook login, and syncing purchases.
  5. Improve Offline Functionality: Allow printing of purchased music without requiring an internet connection.

Low Priority:

  1. Expand Music Selection: Add more music for underrepresented instruments and genres.
  2. Enhance User Interface: Implement a continuous scrolling option and improve the overall app design.
  3. Add a Clock Display: Include a clock on the screen for performers.

Opportunities for Startup Ideas

  1. Dynamic Sheet Music App: An app that dynamically adjusts sheet music based on the user's skill level and instrument, providing customized arrangements.
  2. Collaborative Music Annotation Platform: A platform that allows musicians to collaborate on annotating sheet music in real-time.
  3. AI-Powered Music Transcription Tool: An app that uses AI to transcribe audio recordings into sheet music.
  4. Subscription-Based Sheet Music Library with AI-Driven Recommendations: A service that curates sheet music recommendations based on user preferences and playing history.

Trends and Observations

  • Pricing Sensitivity: Users are highly sensitive to pricing, especially when compared to alternative sources.
  • Importance of Stability: App stability is a critical factor in user satisfaction, particularly for performers.
  • Demand for Flexibility: Users want more control over playback, annotation, and printing options.
  • Preference for Website Purchases: Many users prefer to purchase music on the website due to lower prices, then use the app to display the purchased music.

Conclusion

The Musicnotes app has the potential to be a leading tool for musicians, but several key areas need improvement. Addressing pricing concerns, enhancing app stability, and expanding feature sets are crucial for increasing user satisfaction and driving adoption. By prioritizing these improvements, Musicnotes can solidify its position as a valuable resource for musicians of all levels.

Overall Recommendation: Focus on addressing the high-priority issues related to pricing, stability, and printing to significantly improve user satisfaction. Invest in feature enhancements to differentiate the app from competitors and provide a more comprehensive music learning and performance experience.

Original App Link

https://apps.apple.com/us/app/musicnotes-sheet-music-player/id924050984?uo=2