Customer Reviews (100)

Sayed Rahman • 2025-03-25T07:48:28.957Z

we had offline mode that was working offline, now we can't access offline. why? I don't have access to the internet always I need it offline

Kira Taylor • 2025-03-24T03:42:32.340Z

constantly shutting down when opening the app

Tracey Gillett • 2025-03-21T05:18:27.742Z

I love the game. great realistic scenarios.

Summary of Key Insights

Full Code Medical Simulation is generally well-received, with users praising its realism, educational value, and engaging nature. The app is considered a valuable tool for medical students and professionals for practicing and reinforcing their skills. However, several recurring issues significantly impact user experience, particularly regarding technical stability (crashing, freezing), subscription access problems, and limitations on free content. There's also a desire for more customization options and a wider range of cases. The overall sentiment is positive, but these issues need to be addressed to improve user satisfaction and retention.

  • Strengths: Realistic scenarios, educational value, engaging gameplay, AI tutor, CME credit opportunities.
  • Weaknesses: Technical instability (crashing, freezing), subscription access issues, limited free content, lack of customization options (e.g., Celsius units), insufficient case variety.
  • Overall Sentiment: Positive, but with significant concerns regarding stability and subscription access.
  • Overall Rating: Based on the review data, the average rating is approximately 4.1 stars.
  • Score Distribution: 5-star (65%), 4-star (5%), 3-star (6%), 2-star (8%), 1-star (16%).

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly specified, but assumed to be recent based on the version number and the nature of the reviews.
  • Analysis Methods: Sentiment analysis (manual review of comments to assess positive, negative, or neutral sentiment), keyword extraction (identifying frequently used words and phrases), and thematic analysis (grouping reviews based on common issues and requests).

Key User Pain Points

  • Crashing/Freezing: A significant number of users report the app crashing or freezing, especially after solving one or a few cases. This is a major impediment to using the app.
  • Subscription Issues: Users report being charged for subscriptions but not receiving access, or encountering problems activating their subscriptions. This creates frustration and distrust.
  • Limited Free Content: Many users complain about the limited number of free cases (usually four) and the need to subscribe to access more content. This restricts accessibility and discourages new users.
  • Lack of Offline Access: Some users mentioned the loss of offline mode functionality. This limits accessibility for users without constant internet access.
  • Technical Issues: General loading problems and bugs.
  • Lack of Customization: Some users request more customization options, such as the ability to use Celsius units instead of Fahrenheit.
  • Difficultly/Accessibility: Some users found it too hard for non-medical individuals and requested more step-by-step instructions.

Frequently Requested Features

  • More Free Cases: The most common request is for more free cases to allow users to try the app before subscribing.
  • Cardiac Arrest Scenarios: Several users specifically requested cardiac arrest scenarios with defibrillation.
  • More Cases/Variety: Users want a greater variety of cases and more frequent updates with new scenarios.
  • Improved Lab Result Information: Users suggested adding more detailed explanations of lab test results (e.g., what low/high creatinine indicates).
  • Case Building/Customization: Some users requested the ability to create their own cases for personal or group use.
  • Offline Mode: Request to restore offline mode functionality.
  • Celsius Option: Request to add the option to use Celsius instead of Fahrenheit.

Strengths and Positive Aspects

  • Realism: Users consistently praise the realistic scenarios and accurate medical terminology.
  • Educational Value: The app is seen as a valuable learning tool for medical students and professionals.
  • Engaging Gameplay: Users find the app fun and engaging, making learning more enjoyable.
  • AI Tutor: The AI tutor feature is appreciated for providing step-by-step guidance and feedback.
  • CME Credits: The ability to earn CME credits is a significant benefit for medical professionals.
  • Detailed Examinations: Users appreciate the detailed examinations within the simulations.
  • Good Graphics: Some users praised the good graphics.

Prioritized Action Recommendations

High Priority:

  • Fix Crashing/Freezing Issues: Investigate and resolve the reported issues with the app crashing or freezing. This is the most critical issue affecting user experience.
  • Resolve Subscription Problems: Address the issues with subscription access, ensuring users receive access immediately after payment. Implement robust error handling and customer support for subscription-related issues.
  • Increase Free Content: Provide more free cases to allow users to fully evaluate the app before subscribing. Consider offering a limited trial period with full access.

Medium Priority:

  • Restore Offline Mode: Reintroduce offline mode functionality to improve accessibility.
  • Add Cardiac Arrest Scenarios: Incorporate cardiac arrest scenarios with defibrillation to enhance the realism and educational value.
  • Improve Lab Result Information: Provide more detailed explanations of lab test results within the app.
  • Add Celsius Option: Include an option to display temperatures in Celsius.
  • Address App Loading Issues: Investigate and resolve the reported issues with the app not loading.

Low Priority:

  • Case Building/Customization: Explore the possibility of allowing users to create their own cases, but prioritize the more critical issues first.
  • Increase Case Variety/Updates: Regularly update the app with new cases to keep the content fresh and engaging.

Opportunities for Startup Ideas

  • Customizable Medical Simulation Platform: A platform that allows users to create and share their own medical simulation cases, potentially monetizing through premium features or subscriptions.
  • AI-Powered Medical Tutor: A standalone AI tutor app that provides personalized medical education and guidance, based on the Full Code AI Tutor.
  • Medical Education Game with Gamified Learning: Expand gamification to include leaderboards, achievements, and rewards to further engage users and enhance learning.
  • Specialized Medical Simulation Modules: Offer specialized modules focused on specific medical specialties or procedures, catering to different learning needs.

Trends and Observations

  • Technical Issues Dominate Negative Reviews: The majority of negative reviews focus on technical problems, indicating a need for improved quality assurance and testing.
  • Subscription Model Concerns: The subscription model is a recurring point of contention, with users expressing concerns about cost and access.
  • Strong Positive Sentiment Despite Issues: Despite the technical problems, many users express strong positive sentiment towards the app's educational value and realism.
  • Desire for More Content: Users consistently request more free and paid content, indicating a willingness to invest in the app if it meets their needs.

Conclusion

Full Code Medical Simulation has a strong foundation as a valuable educational tool. However, addressing the technical stability and subscription access issues is crucial for improving user satisfaction and retention. Increasing the amount of free content and adding requested features like cardiac arrest scenarios and Celsius options would further enhance the app's appeal. By prioritizing these improvements, Full Code Medical can solidify its position as a leading medical simulation app.

Overall Recommendation: Address the high-priority technical and subscription issues immediately. Focus on improving app stability and ensuring a smooth user experience. Then, prioritize adding requested features and increasing the amount of free content.

Original App Link

https://play.google.com/store/apps/details?id=com.minerva_medical.minerva