Customer Reviews (500)

Jsimon003 • 2025-03-19T15:41:24-07:00

My dealer is so lucky he currently hasn’t busted in 21 hands

Tenacious_Gam • 2025-03-17T06:44:45-07:00

This is an excellent app to train at becoming an effective card counter. This a has been developed by skilled counters with the aim of taking a novice player and bringing his or her skills to proficiency. I particularly appreciate how the rules and settings can be changed to suit your needs as you learn basic concepts of counting. These can be adapted to whatever level you need until you have a firm grasp of the skill sets needed. With feedback when you make mistakes you quickly learn the correct course of action for any scenario. When you’re no longer a novice this app also doubles as a drill routine to keep your game sharp. An excellent little app.

T Bozz Blamchard • 2025-03-11T15:06:23-07:00

It’s great for memorization skills. However, except for possibly the first few hands where RC has reached -1 a few times, it never has a negative true count or running count. I’ve played 100 6-deck shoes and it just doesn’t happen. Counts are always very + after half a deck dealt.

Summary of Key Insights

The "Blackjack & Card Counting Pro" app receives overwhelmingly positive reviews, with users praising its effectiveness as a training tool for both basic strategy and card counting. The app's strength lies in its ability to provide a realistic simulation of blackjack, complete with customizable rules and error feedback. However, users also report several pain points, including bugs, a dated interface, and a desire for more features such as additional counting systems, more realistic game scenarios (e.g., multiple players, variable deck penetration), and detailed performance statistics. While the overall sentiment is very positive, addressing these concerns would significantly enhance the user experience.

Overall Rating: Positive Score Distribution: 5-star (59.4%), 4-star (16%), 3-star (10.2%), 2-star (3%), 1-star (11.4%)

Key Strengths:

  • Effective training for basic strategy and card counting.
  • Customizable rules and settings.
  • Provides error feedback and correction.
  • Realistic simulation.

Key Weaknesses:

  • Bugs and glitches reported (crashing, incorrect payouts, disappearing elements).
  • Dated user interface.
  • Limited features compared to desired functionality.
  • Some users feel the dealing is not truly random, leading to perceived dealer bias.

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: The reviews span a considerable period, with some dating back to 2013 and others as recent as the present day. This provides a longitudinal view of user sentiment and feature requests.
  • Analysis Methods:
    • Sentiment Analysis: Overall positive, negative, or neutral tone of reviews.
    • Keyword Extraction: Identification of frequently used words and phrases to determine common themes and pain points.
    • Frequency Analysis: Counting the number of times specific issues or features are mentioned.
    • Content Analysis: Qualitative assessment of review content to understand the context and impact of user feedback.

Key User Pain Points

  • Bugs and Glitches:
    • App crashing (frequent).
    • Incorrect payouts (especially on splits and blackjacks).
    • Disappearing elements (discard tray, running count display).
    • Freezing during gameplay (hard 16 vs 10).
    • Splitting aces bugs (automatic stand).
  • Perceived Non-Randomness:
    • Many users believe the dealer gets unusually lucky, leading to frustration and a feeling that the app is rigged.
  • User Interface Issues:
    • Dated and clunky interface.
    • Small buttons, leading to accidental misclicks.
    • Inconvenient betting GUI (no easy way to decrease bets).
  • Limited Features
    • Lack of ability to see the current count when playing in training mode.

Frequently Requested Features

  • More Realistic Simulation:
    • Variable deck penetration.
    • Multiple player hands or simulated AI players at the table.
    • Customizable starting bankroll.
    • Single-deck mode.
  • Enhanced Training Tools:
    • True count conversion training mode.
    • Ability to practice specific subsets of basic strategy (e.g., hard totals only).
    • Card history display.
    • Deviation drill.
  • Improved User Interface:
    • Modernized graphics and layout.
    • Easier betting input (numeric entry).
    • Sound effects.
    • Ability to customize button placement.
  • Detailed Statistics and Analytics:
    • Tracking of errors per shoe.
    • Longest streak tracking.
    • Win/loss data.
    • EV vs. AV comparison.
  • Additional Counting Systems:
    • Support for other card counting systems beyond Hi-Lo (e.g., KO, Zen).
  • Ability to check Running Count:
    • Ability to check the running count during basic training.

Strengths and Positive Aspects

  • Effective Training: Users consistently report improved blackjack skills, particularly in basic strategy and card counting.
  • Error Correction: The app's ability to identify and correct mistakes is highly valued.
  • Customization: Users appreciate the ability to customize rules, settings, and deviations.
  • Convenience: The app allows for practice anytime, anywhere.
  • Value for Money: Many users feel the app is well worth the price.
  • No Ads: The absence of ads is a significant advantage over free alternatives.
  • Responsive Developers: Some users mention positive interactions with the developers and appreciate their responsiveness to feedback.

Prioritized Action Recommendations

High Priority:

  1. Bug Fixes: Address the most frequently reported bugs, including app crashes, incorrect payouts, and disappearing elements. Impact: Improves stability and credibility of the app.
  2. Address Perceived Non-Randomness: Investigate and, if necessary, adjust the card dealing algorithm to ensure true randomness. Impact: Improves user trust and satisfaction.
  3. Improve User Interface: Modernize the interface to address the dated look and feel. Impact: Enhances user experience and appeal.
  4. Add Running Count in Training Mode: Implement a feature to allow the user to check the running count in training mode. Impact: Improves user learning and retention of card counting skills.

Medium Priority:

  1. Implement Variable Deck Penetration: Allow users to adjust deck penetration to simulate real-world casino conditions. Impact: Increases realism and training effectiveness.
  2. Enhance Training Tools: Add features such as true count conversion training, deviation drills, and the ability to practice specific subsets of basic strategy. Impact: Improves training effectiveness and engagement.
  3. Improve Betting GUI: Implement a more user-friendly betting interface, such as numeric entry. Impact: Enhances user experience and efficiency.
  4. Implement a Custom Bankroll feature: Allow users to set a custom starting bankroll. Impact: Improves realism of training.

Low Priority:

  1. Add Sound Effects: Incorporate sound effects to enhance the immersive experience. Impact: Improves user engagement.
  2. Implement Additional Counting Systems: Consider adding support for other card counting systems beyond Hi-Lo. Impact: Expands the app's appeal to a wider audience.
  3. Expand Statistics and Analytics: Provide more detailed performance statistics to track progress. Impact: Enhances user motivation and engagement.

Opportunities for Startup Ideas

  • AI-Powered Blackjack Tutor: An app that provides personalized blackjack training based on user performance, identifying weaknesses and tailoring drills to address them.
  • Casino Simulator: A comprehensive casino simulation app that includes realistic blackjack, poker, and other games, with customizable rules, multiple players, and social features.
  • Blackjack Community Platform: A platform for blackjack players to connect, share strategies, and track their progress, with integrated training tools and resources.
  • Gamified Card Counting App: An app that turns card counting into a fun and engaging game, with challenges, rewards, and leaderboards.
  • Blackjack Strategy Optimization Tool: A tool that helps players optimize their betting strategy based on the current count and game conditions.

Trends and Observations

  • Long-term User Base: The app has a loyal user base that has been using it for years.
  • Positive Impact on Real-World Play: Many users report success in real casinos after training with the app.
  • Bug Reports Persist: Despite updates, users continue to report bugs and glitches, suggesting a need for more rigorous testing.
  • Feature Requests Remain Consistent: The same feature requests (e.g., variable deck penetration, more realistic simulation) have been recurring for years, indicating a missed opportunity for improvement.
  • Desire for Realism: Users consistently emphasize the importance of realistic simulation, including accurate card dealing, customizable rules, and multiple players.

Conclusion

The "Blackjack & Card Counting Pro" app is a valuable training tool that has helped many users improve their blackjack skills. However, addressing the identified pain points and implementing the requested features would significantly enhance the user experience and solidify the app's position as the leading blackjack training app. By focusing on bug fixes, UI improvements, and more realistic simulation, the developers can create an even more effective and engaging product. It's recommended to prioritize the "High Priority" action items immediately.

Original App Link

https://apps.apple.com/us/app/blackjack-card-counting-pro/id388857410?uo=2