Customer Reviews (100)

Wolfy Wolfy • 2025-04-01T01:21:14.562Z

I love this app. You can add your collection, look at other bottles and experience other people's collection. But wait there's more, you can even scan arcades on bottles and found out the rarities of these bottles. Some bottles you scan may not even register which excites me as well because it really could be rare. I am still learning a few features but so far this app is really great.

Phillip Zerwer • 2025-03-31T22:38:53.205Z

Broken. Found myself locked out of app. Cannot get password reset link sent. Support email gets returned saying email account doesn't exist. Willing to change the review if things change soon, but the last couple hours have me concerned.

Byron Weber • 2025-03-30T18:10:15.930Z

I really dig this bottle! The extra smoky flavor makes this 6 year old bourbon truly enjoyable.

Summary of Key Insights

OnlyDrams is generally well-received, with a strong focus on whiskey and bourbon enthusiasts. Users appreciate its collection tracking, barcode scanning, pricing information, and features like the "pour picker." However, several users have reported issues with initial setup (verification code problems), barcode scanning accuracy, database completeness (especially for non-whiskey spirits), and the lack of certain features like detailed collection spending tracking and the ability to add bottles not found in the database. There are also some reports of crashes and slow performance. The overall sentiment is positive, with a high percentage of 5-star reviews, but addressing the identified pain points is crucial for continued growth and user satisfaction.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but assumed to be recent based on the version number (3.6.1) and reported updates.
  • Analysis Methods:
    • Sentiment analysis: Determining the overall positive, negative, or neutral sentiment expressed in each review.
    • Keyword extraction: Identifying frequently used words and phrases related to features, issues, and user requests.
    • Thematic analysis: Grouping reviews based on common themes or topics.
    • Quantitative analysis: Calculating the distribution of star ratings and identifying trends.

Key User Pain Points

  • Verification/Confirmation Code Issues: Several users reported problems receiving or using the email confirmation code, preventing them from accessing the app. This is a critical issue hindering initial user experience.
  • Incomplete Database/Limited Alcohol Types: Many users expressed frustration that the app primarily focuses on whiskey and bourbon, with limited support for other spirits like vodka, rum, or even less common whiskey varieties. The inability to add bottles not already in the database is also a significant problem.
  • Barcode Scanning Issues: Some users encountered problems with the barcode scanner not working or failing to recognize certain bottles. This undermines the convenience of the scan feature.
  • Pricing Accuracy: Several users questioned the accuracy of the MSRP and secondary market pricing information, indicating that the data may be outdated or unreliable.
  • Crashes and Performance Issues: A few users reported app crashes, freezing, and slow performance, negatively impacting the overall user experience.
  • Customer Support Responsiveness: Some users mentioned difficulties contacting customer support, although those who did eventually connect received helpful assistance.
  • Subscription Model Concerns: One user mentioned a perceived over-reliance on a subscription model.

Frequently Requested Features

  • Comprehensive Collection Tracking: Users requested features such as:
    • Overall spend tracking (lifetime spending and total bottles owned, including empty bottles)
    • More detailed bottle information fields (e.g., warehouse, rick, floor, barrel numbers for single barrel picks)
    • The ability to mark bottles as "store picks"
  • Expanded Alcohol Support: Users consistently requested the ability to add and track other types of liquor besides whiskey and bourbon.
  • Improved Database Management:
    • Easier ways to add bottles not in the database, including manual entry and image uploads.
    • User suggestions for rarity classification.
  • Enhanced Social Features:
    • Clickable bottles in other user's collections to see details.
    • Contact options for users.
    • Granular control over collection sharing (e.g., different visibility levels for different friends).
  • Navigation Improvements: Several users requested that the back button return to the previous screen instead of closing the app entirely.
  • Rating System Improvements: One user suggested a more granular rating system beyond the star slider.

Strengths and Positive Aspects

  • Collection Tracking: Users appreciate the app's ability to track their whiskey and bourbon collections.
  • Barcode Scanning: The barcode scanning feature is generally praised for its ease of use and convenience.
  • Pricing Information: Users find the MSRP and secondary market pricing information helpful for making informed purchasing decisions.
  • User Interface (UI): The app is described as intuitive, user-friendly, and having a great UI.
  • Pour Picker: The "pour picker" feature is a unique and appreciated addition.
  • Community Features: Users enjoy the ability to connect with other collectors and view their collections.
  • Active Development: Users appreciate the regular updates and improvements to the app.
  • Customer Service: Some users specifically praised the customer service for its responsiveness and helpfulness in resolving issues.

Prioritized Action Recommendations

High Priority:

  • Fix Verification/Confirmation Code Issues: Immediately address the problems with email verification to ensure a smooth onboarding experience. This is a critical blocker for new users.
  • Improve Database Completeness: Prioritize expanding the database to include a wider variety of spirits and improve the process for adding bottles not already in the system.
  • Address Barcode Scanning Problems: Investigate and resolve the issues with the barcode scanner not working or recognizing bottles.
  • Address Crashes and Performance Issues: Identify and fix the causes of app crashes and slow performance.

Medium Priority:

  • Enhance Collection Tracking Features: Implement the requested collection tracking features, such as overall spend tracking, more detailed bottle information fields, and the ability to mark bottles as "store picks."
  • Improve Pricing Accuracy: Regularly update and verify the accuracy of the MSRP and secondary market pricing information.
  • Improve Navigation: Fix the back button behavior to return to the previous screen.
  • Expand Social Features: Implement the requested social features to enhance user engagement and community interaction.

Low Priority:

  • Refine Rating System: Consider implementing a more granular rating system as suggested by users.
  • Subscription Model Re-evaluation: Consider user feedback regarding the subscription model and whether it is overly restrictive.

Opportunities for Startup Ideas

  • AI-Powered Bottle Recognition: Develop an AI-powered image recognition feature that allows users to add bottles to their collection simply by taking a picture of the label.
  • Dynamic Pricing Alerts: Implement a feature that alerts users when the price of a specific bottle drops below a certain threshold.
  • Whiskey Investment Portfolio Tracker: Create a feature that allows users to track the value of their whiskey collection as an investment portfolio.
  • Augmented Reality (AR) Bottle Information: Integrate AR to display bottle information and user reviews when the user points their phone at a bottle in a store.
  • Personalized Pour Recommendations: Develop an AI-powered pour recommendation engine that suggests bottles based on user preferences, past ratings, and current mood.

Trends and Observations

  • Strong Focus on Whiskey/Bourbon: The app is clearly targeted towards whiskey and bourbon enthusiasts, but this also represents a limitation, as users are requesting support for other spirits.
  • Importance of Accuracy: Users place a high value on the accuracy of pricing information and bottle details.
  • Community Engagement: The positive feedback about the community features suggests a strong potential for building a thriving online community around the app.
  • Responsiveness Matters: Users appreciate the active development and responsive customer service.

Conclusion

OnlyDrams has a solid foundation and is well-liked by its target audience of whiskey and bourbon collectors. By addressing the identified pain points, particularly those related to verification, database completeness, and barcode scanning, the app can significantly improve user satisfaction and attract a wider audience. Implementing the requested features, such as enhanced collection tracking and expanded social features, will further enhance the app's value and foster a stronger sense of community. The app should prioritize fixing the critical issues first before focusing on new features. Overall, OnlyDrams has the potential to become the leading app for spirits enthusiasts, but it needs to address its current limitations to reach its full potential.

Original App Link

https://play.google.com/store/apps/details?id=com.onlydrams.slb.only_drams