Customer Reviews (100)

Alex Dklouis • 2025-03-24T09:25:09.483Z

is not good for me I couldn't sign up

Bassey Okon • 2025-03-23T18:33:59.867Z

Good 👍

PinkVelvet Twice • 2025-03-23T12:41:28.129Z

it cannot play any music format such as flac

Summary of Key Insights

MMusic receives mixed reviews, with a significant number of users praising its functionality and sound quality, while a substantial portion expresses strong dissatisfaction due to excessive advertisements. The app boasts a high number of 5-star ratings (64%), indicating that many users are satisfied. However, the 22% of 1-star ratings, primarily driven by complaints about intrusive ads, suggests a critical issue affecting user experience. There are also some reports of issues with music format compatibility and lyrics being displayed in the wrong language. While the app description highlights features like offline playback, format support, and equalizer, the overwhelming concern about ads overshadows these positive aspects for many users.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on the version number.
  • Analysis Methods: Sentiment analysis (manual interpretation of reviews), keyword extraction (identifying frequently used words and phrases), and frequency analysis (counting occurrences of specific complaints or praise).

Key User Pain Points

  • Excessive Advertisements: The most significant and recurring complaint. Users report being "bombarded" with ads, even video ads, making the app unusable. Some even mention monthly subscriptions to remove the ads which they find unacceptable.
  • Format Compatibility Issues: At least one user reports that the app cannot play FLAC files, despite the app description claiming full format support.
  • Lyrics Language Issues: One user reported lyrics being displayed in Spanish when they expected English.
  • Malware/Adware Concerns: One user suspects the app contains malware due to a pop-up claiming a virus infection after installation.
  • Playback Issues: One user reports that the app finds songs but cannot play them.
  • Paid Subscription Issues: One user reported paying for a subscription to remove ads but still seeing them, and receiving no response from customer support.

Frequently Requested Features

  • File Rename Option: One user specifically requested a file rename option.
  • Backup to SD Card: One user requested the ability to backup data to an SD card.
  • Ad Reduction: While not a feature request, it's a strong implicit request.

Strengths and Positive Aspects

  • Good Sound Quality: Many users praise the app's sound quality and overall music playback.
  • Ease of Use: Some users describe the app as simple and easy to use.
  • Colorful Interface: One user specifically liked the colorful interface.
  • Offline Playback: While not explicitly praised in the snippets, the app description highlights this feature, and the absence of complaints about its absence suggests it functions as expected for those who find it useful.
  • Playlist Management: One user likes the Awesome Playlist feature.

Prioritized Action Recommendations

  • High Priority: Reduce Advertisement Frequency and Intrusiveness: Implement less frequent and less intrusive ad formats (e.g., banner ads instead of video ads). Consider offering a one-time purchase option to remove ads permanently instead of only a monthly subscription. This is the most critical issue to address.
  • High Priority: Investigate and Resolve Format Compatibility Issues: Ensure that the app correctly supports all advertised audio formats, particularly FLAC.
  • Medium Priority: Address Lyrics Language Issue: Implement a mechanism to allow users to select their preferred lyrics language or automatically detect it based on system settings or song metadata.
  • Medium Priority: Investigate Potential Malware/Adware Concerns: Thoroughly scan the app for any malicious code or misleading ad practices.
  • Medium Priority: Troubleshoot Playback Issues: Investigate why some users are unable to play songs despite the app recognizing them. Consider device-specific testing.
  • Medium Priority: Resolve Paid Subscription Issue: Ensure that paid subscriptions correctly remove ads and provide responsive customer support for billing inquiries.
  • Low Priority: Add File Rename Option: Implement a file rename option in a future update.
  • Low Priority: Add Backup to SD Card Feature: Consider adding the requested backup feature in a future update.

Opportunities for Startup Ideas

  • Premium Music Player with Ethical Monetization: A music player that prioritizes user experience by offering a transparent and non-intrusive monetization model, such as a one-time purchase or a focus on optional cosmetic enhancements.
  • AI-Powered Lyrics Translation: A music player that automatically translates lyrics into the user's preferred language in real-time.
  • Music Player with Enhanced Privacy: A music player that emphasizes user privacy by minimizing data collection and avoiding intrusive advertising practices.

Trends and Observations

  • Strong Negative Sentiment Towards Ads: The overwhelming negativity surrounding advertisements is a clear trend.
  • Language Preference: Some users are providing reviews in Spanish, indicating a potential user base in Spanish-speaking regions. The lyrics issue also highlights the need to cater to different language preferences.
  • Simple Language in Positive Reviews: Many of the positive reviews are short and simple ("Good," "Best"), suggesting that users appreciate the app's basic functionality.

Conclusion

MMusic has the potential to be a highly-rated music player, but the excessive and intrusive advertisements are significantly damaging its reputation and user experience. Addressing this issue should be the top priority. Resolving format compatibility issues and language discrepancies, along with providing better customer support, will further enhance the app's appeal. By focusing on a user-centric approach and ethical monetization, MMusic can achieve its full potential.

Original App Link

https://play.google.com/store/apps/details?id=com.musicplayer.mp3.audio.mymusic.player