Customer Reviews (500)

RashelC • 2025-03-24T09:46:05-07:00

So grateful to have found this app! It’s perfect for my busy lifestyle

Diva*status • 2025-03-24T09:21:51-07:00

Very helpful, and accommodating to my financial needs

Organized and amazing • 2025-03-24T08:24:39-07:00

I’m so happy with this app it has save me from being disorganized,I’m a si gel mom of a 2 year old and I have a lot of expenses and this app has being a life changer for me 🥺🥺❤️❤️

Summary of Key Insights

Fleur, the budget planner app, receives overwhelmingly positive reviews, with users praising its aesthetic design, ease of use, and responsive customer service. A significant number of users highlight the developer's generosity in providing free premium access to those facing financial hardship. The app's simplicity and manual input system are appreciated by many, although some users desire features like bank linking and more advanced budgeting tools. The overall sentiment is highly positive, with a strong emphasis on the app's visual appeal and the developer's commitment to user satisfaction. The major weakness seems to be the lack of some advanced features found in other budgeting apps and some reports of inaccurate balance tracking.

Quantitative Metrics:

  • Overall Rating: High (based on review content and score distribution)
  • 5-Star Reviews: 88.6%
  • 4-Star Reviews: 4.6%
  • 3-Star Reviews: 0.6%
  • 2-Star Reviews: 3%
  • 1-Star Reviews: 3.2%

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Reviews appear to be recent, spanning from the app's release to the present day (October 26, 2024).
  • Analysis Methods:
    • Sentiment Analysis: Manual assessment of review text to determine overall sentiment (positive, negative, neutral).
    • Keyword Extraction: Identification of frequently used words and phrases to identify common themes and user concerns.
    • Frequency Analysis: Counting the occurrences of specific issues and feature requests to prioritize recommendations.

Key User Pain Points

  • Inaccurate Balance Tracking: Several users reported issues with the app displaying incorrect balances, requiring manual corrections. This undermines the core functionality of a budgeting app.
  • Limited Free Version Functionality: Some users felt the free version was too restrictive, requiring premium to access essential features.
  • Lack of Bank Linking: While some users prefer manual input, others miss the convenience of automatic bank account synchronization.
  • Difficulty Editing/Deleting Transactions: A few users mentioned problems with editing or deleting transactions, leading to frustration.
  • Inability to Set Budgets Per Category: Several users want the ability to set individual budgets for specific categories (e.g., groceries, entertainment) rather than a single overall budget.
  • App does not work on IPad: Several users reported that the app does not function correctly on IPad.
  • Recurring bills not saving: Some users reported that recurring bills were not saving or showing up correctly.

Frequently Requested Features

  • Bank Linking/Automatic Transaction Import: The ability to connect to bank accounts and automatically import transactions.
  • Sub-Categories for Transactions: Users want to create sub-categories within broader categories for more granular tracking (e.g., Streaming Services > Netflix, Hulu).
  • Bill Payment Reminders/Checklist: A feature to remind users of upcoming bill payments and mark them as paid.
  • Password Protection: Security feature to prevent unauthorized access to the app.
  • Carryover Budget: Ability to carry over unused budget from one period to the next.
  • Individual Budget Categories: The ability to set budgets for individual spending categories.
  • Fortnightly/Bimonthly budget organization: Organize budget into first and second half of the month.
  • Photos for Transactions: Attach images to transactions

Strengths and Positive Aspects

  • Aesthetic Design: Users consistently praise the app's visually appealing and cute design, which makes budgeting more enjoyable.
  • Ease of Use: The app is described as simple, intuitive, and user-friendly, even for those new to budgeting.
  • Responsive Customer Service: Many users commend the developer's quick and helpful responses to inquiries and feedback. The developer's generosity in providing free premium access to those in need is also a significant positive.
  • Customization Options: Users appreciate the ability to create custom categories, choose icons and colors, and personalize their budgeting experience.
  • Manual Input: While some want bank linking, others prefer the manual input system, as it encourages mindful spending.
  • Affordable One-Time Purchase: The lifetime subscription model is seen as a great value compared to recurring subscription fees of other apps.
  • No Sign-In Required: Users appreciate the privacy of not needing to create an account.
  • Debt Tracking: Users find the debt tracking feature useful.

Prioritized Action Recommendations

High Priority:

  • Fix Inaccurate Balance Tracking: Investigate and resolve the reported issues with incorrect balance calculations. This is a critical bug that undermines user trust.
  • Improve iPad Functionality: Many users say the app does not function on IPad and this should be fixed.
  • Address Recurring Bill Saving Issues: Fix the issue where recurring bills are not saving correctly.
  • Implement Individual Budget Categories: Add the ability to set budgets for specific spending categories.

Medium Priority:

  • Offer Bank Linking (Optional): Provide an option to link bank accounts for automatic transaction import, while still allowing manual input for users who prefer it.
  • Improve Editing/Deleting Transactions: Make it easier to edit or delete transactions.
  • Add Password Protection: Implement a password protection feature to enhance security.
  • Enhance Free Version Functionality: Consider offering more features in the free version to attract new users.

Low Priority:

  • Implement Sub-Categories for Transactions: Add the ability to create sub-categories within broader categories.
  • Add Bill Payment Reminders/Checklist: Implement a feature to remind users of upcoming bill payments and mark them as paid.
  • Carryover Budget: Add the ability to carry over unused budget from one period to the next.
  • Fortnightly/Bimonthly budget organization: Organize budget into first and second half of the month.
  • Photos for Transactions: Attach images to transactions

Opportunities for Startup Ideas

  • Financial Literacy Integration: Partner with financial literacy organizations to provide educational content within the app.
  • AI-Powered Budgeting Assistant: Develop an AI-powered assistant that provides personalized budgeting tips and insights based on user spending habits.
  • Gamified Budgeting: Introduce gamification elements (e.g., rewards, challenges) to make budgeting more engaging.
  • Community Features: Create a community forum where users can share budgeting tips and support each other.
  • Subscription Bundles: Offer bundle options with other apps from the same developer such as Floret.

Trends and Observations

  • Emphasis on Aesthetics: The app's visual appeal is a major selling point, indicating a trend towards more visually engaging financial tools.
  • Value of Responsive Customer Service: Users highly value the developer's responsiveness and willingness to help, highlighting the importance of customer support in app success.
  • Preference for Privacy: The lack of required sign-in and the option for manual input appeal to users concerned about data privacy.
  • Generosity as a Marketing Strategy: The developer's practice of providing free premium access has generated significant positive word-of-mouth and brand loyalty.
  • Price Sensitivity: Users are very aware of the cost and are often looking for affordable options. The one-time purchase model is seen as a major advantage.

Conclusion

Fleur is a well-received budgeting app with a strong emphasis on aesthetics, ease of use, and customer service. While the app excels in these areas, addressing the reported issues with balance tracking and considering the addition of optional bank linking and more advanced budgeting features would further enhance its appeal and functionality. The developer's commitment to user satisfaction and willingness to incorporate feedback are key strengths that should be leveraged for future development.

Overall Recommendation: Continue to prioritize bug fixes and address user pain points, while maintaining the app's aesthetic appeal and excellent customer service. Consider adding optional bank linking and more advanced budgeting features to cater to a wider range of users.

Original App Link

https://apps.apple.com/us/app/budget-planner-app-fleur/id1621020173?uo=2