Customer Reviews (500)

Rickpez75 • 2025-03-28T09:16:19-07:00

Never miss your favorite Artist in Concert. This has everything you need to book your concert tickets.😎🙌🙌

westtxdesertqueen • 2025-03-27T07:22:23-07:00

Love using this app to find music in my area! Convenient to have reminders & links to tickets in one place!

soups and tacos • 2025-03-26T15:48:23-07:00

Great service and current information on music scene!

Summary of Key Insights

Bandsintown Concerts is generally well-received, with users praising its ability to discover concerts, track favorite artists, and receive timely notifications. The app is considered user-friendly and a valuable tool for live music enthusiasts. However, some users experience technical issues such as crashes, login problems, and notification inconsistencies. The recent addition of an AI chatbot has been met with mixed reactions, with some users finding it unnecessary and intrusive. There are also recurring complaints about inaccurate location services and the inability to filter out unwanted recommendations effectively. Overall sentiment is positive, reflected in the high percentage of 5-star reviews.

  • Strengths: Concert discovery, artist tracking, timely notifications, user-friendly interface.
  • Weaknesses: Technical issues (crashes, login problems), notification inconsistencies, location inaccuracies, unwanted recommendations, mixed reactions to the AI chatbot.
  • Overall Sentiment: Positive
  • Overall Rating (estimated): 4.6 stars (based on score distribution)
  • Score Distribution: 5-star (78.8%), 4-star (8%), 3-star (3.2%), 2-star (3.2%), 1-star (6.8%)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not specified, but likely covers a recent period given the version number (9.7.1) and mentions of recent updates and features.
  • Analysis Methods: Sentiment analysis (manual assessment), keyword extraction (manual identification of recurring themes and issues).

Key User Pain Points

  • Technical Issues (Crashes & Login Problems): Several users reported frequent crashes, especially after updates, and persistent login issues, including verification problems. This severely impacts usability.
  • Notification Issues: Users reported inconsistent or missing notifications, as well as unwanted notifications (e.g., for streaming shows, irrelevant artists, or excessive reminders). This undermines the app's core functionality.
  • Location Inaccuracies: Some users experienced issues with the app defaulting to incorrect locations, making it difficult to find local events.
  • Unwanted Recommendations: Many users complained about the app recommending artists or genres they have no interest in, even after syncing with their music libraries. This suggests a flawed recommendation algorithm.
  • AI Chatbot: Recent reviews indicate that the AI chatbot feature is unwanted and takes up too much screen space.

Frequently Requested Features

  • Improved Location Filtering: Users want more granular control over location settings, such as the ability to set a radius around multiple cities or follow an entire state instead of just a single city.
  • Better Recommendation Filtering: Users want more control over the types of artists and genres recommended to them.
  • YouTube Music Integration: Users who use YouTube Music want the ability to sync their libraries with Bandsintown.
  • Option to Disable Specific Notifications: Users want the ability to customize notification settings, such as disabling streaming show notifications or excessive reminders.
  • Sort by Price: Users would like to be able to sort concert listings by price.

Strengths and Positive Aspects

  • Concert Discovery: Users appreciate the app's ability to find concerts they wouldn't have otherwise known about, both locally and when traveling.
  • Artist Tracking: Users like being able to follow their favorite artists and receive updates on their tour dates.
  • Timely Notifications: Many users rely on the app to notify them of upcoming shows in their area, helping them avoid missing concerts.
  • User-Friendly Interface: The app is generally considered easy to use and navigate.
  • Integration with Music Libraries: Users appreciate the app's ability to sync with Spotify and Apple Music to personalize recommendations.
  • Ticket Purchasing: Users find the app convenient for purchasing tickets directly from official sellers.
  • Venue Information: The app provides helpful information about venues, including seating charts and directions.

Prioritized Action Recommendations

High Priority:

  • Fix Technical Issues (Crashes & Login Problems): Address the reported crashes and login issues immediately to improve usability and prevent user frustration.
  • Improve Notification Reliability and Control: Ensure that notifications are delivered consistently and provide users with granular control over the types of notifications they receive.
  • Address Location Inaccuracies: Improve the accuracy of location services and provide users with more control over their location settings.

Medium Priority:

  • Refine Recommendation Algorithm: Improve the recommendation algorithm to provide more relevant suggestions based on user preferences and listening history.
  • Evaluate AI Chatbot Utility: Assess the value of the AI chatbot feature and consider providing an option to disable it or redesign it to be less intrusive.
  • Implement YouTube Music Integration: Add support for YouTube Music to cater to users who use that platform.

Low Priority:

  • Add Sort by Price Feature: Implement a feature to sort concert listings by price.
  • Enhance Venue Information: Provide more detailed information about venues, such as nearby hotels and restaurants.

Opportunities for Startup Ideas

  • Hyper-Local Music Discovery Platform: A platform focused on discovering local and emerging artists, with features like user-generated reviews, artist profiles, and interactive maps of local music venues.
  • AI-Powered Concert Recommendation Engine: A sophisticated recommendation engine that uses AI to analyze user preferences, social media activity, and real-time data to provide highly personalized concert recommendations. This could be integrated into existing music streaming services or offered as a standalone app.
  • Concert Companion App: An app that provides a comprehensive concert experience, including setlists, venue maps, parking information, and the ability to connect with other concertgoers.

Trends and Observations

  • Strong Positive Sentiment: The vast majority of users are satisfied with the app, particularly its core functionality of concert discovery and artist tracking.
  • Recurring Technical Issues: Despite the positive sentiment, technical issues such as crashes and login problems are a persistent concern.
  • Mixed Reactions to New Features: The recent addition of the AI chatbot has been met with mixed reactions, suggesting that new features should be carefully evaluated and tested before being rolled out.
  • Desire for Greater Customization: Users want more control over the app's settings and recommendations, indicating a need for greater personalization.

Conclusion

Bandsintown Concerts is a valuable tool for live music enthusiasts, but it needs to address its technical issues and improve its recommendation algorithm to enhance the user experience. The app's core functionality is well-received, but its long-term success depends on its ability to adapt to user feedback and provide a personalized and reliable experience.

Overall recommendation: Prioritize fixing technical issues and improving notification control. Re-evaluate the AI chatbot integration based on user feedback.

Original App Link

https://apps.apple.com/us/app/bandsintown-concerts/id471394851?uo=2