Customer Reviews (500)

CoLife08 • 2025-03-16T10:51:51-07:00

Should show all pics of shoes

JTRUEROMERO • 2025-03-15T20:55:35-07:00

Thanks for hooking it up but sometimes I get reminders super late or none at all what's up with that ?

mealme customer • 2025-03-06T07:08:14-07:00

App won’t load notifications and barely Updates really buggy

Summary of Key Insights

The J23 app aims to provide sneakerheads with timely information on Jordan Brand releases and restocks. While many users praise its accuracy and speed, a significant portion report issues with notifications, app stability, and the value proposition compared to free alternatives like Twitter. The overall sentiment is mixed, with a large number of 5-star reviews offset by a substantial number of 1-star reviews, indicating a polarized user experience. Many users feel the app used to be better, suggesting a decline in quality over time.

Key Strengths:

  • Accurate release date information (for some users).
  • Quick links to purchase sites (for some users).
  • Early access notifications (for some users).

Key Weaknesses:

  • Unreliable or late notifications.
  • App crashes and bugs.
  • Lack of shoe images.
  • Perceived lack of value compared to free alternatives (e.g., Twitter).
  • Inconsistent information/updates.
  • Poor customer support.

Overall Sentiment: Mixed. While many users find the app valuable, a substantial portion are dissatisfied with its performance.

Quantitative Metrics:

  • Overall Rating: Calculated from the score distribution, the average rating is approximately 3.6 stars (weighted average).
  • Score Distribution: 1-star (18.4%), 2-star (6.2%), 3-star (5.8%), 4-star (6.4%), 5-star (63.2%).
  • Breakdown Percentages: 5-star (63.2%), 4-star (6.4%), 3-star (5.8%), 2-star (6.2%), 1-star (18.4%).

Data & Methodology Overview

  • Data Sample Size: 500 reviews.
  • Time Frame: Reviews span a considerable period, with some reviews dating back several years. The most recent reviews are from 2021, suggesting the app may not be actively maintained.
  • Analysis Methods:
    • Sentiment Analysis: Categorizing reviews as positive, negative, or neutral based on the language used.
    • Keyword Extraction: Identifying frequently mentioned terms and phrases to understand common themes and issues.
    • Frequency Analysis: Counting the occurrences of specific issues and feature requests to prioritize them.

Key User Pain Points

  • Notification Issues: The most prevalent complaint is the failure to receive timely or any notifications about releases and restocks. This renders the app useless for its primary purpose. Many users report having notifications enabled but still missing out on drops. Some also mention that the notifications are slower than Twitter.
  • App Instability: Frequent crashes and bugs are a recurring issue, preventing users from accessing information or using the app effectively.
  • Lack of Shoe Images: Many users desire to see images of the shoes being released.
  • Slow or Missing Updates: Some users report the app is slow to update information or misses certain releases altogether.
  • Poor Customer Support: Some users mentioned that they have reached out to support with no response.
  • Outdated Information: Some users report seeing information from previous months, making the app less useful.
  • Broken Links: Links provided within the app sometimes lead to error pages or sold-out items.
  • Misleading Information: Some users report inaccurate release dates or restock information.

Frequently Requested Features

  • Shoe Images: Users consistently request images of the shoes being released.
  • Customizable Notifications: The ability to customize which notifications to receive (e.g., only for specific models or sizes).
  • Dunk Release Information: Expansion to include information on Nike Dunk releases.
  • Dark Mode: A dark mode option for improved usability in low-light environments.
  • Improved Calendar Functionality: Fix the broken calendar functionality.
  • Show Past Releases: Some users would like to be able to browse a more comprehensive history of past releases.

Strengths and Positive Aspects

  • Accurate Release Dates (for some): Some users find the app accurate in providing release dates for Jordan Brand sneakers.
  • Quick Links (for some): Some users appreciate the direct links to purchase sites, making it easier to attempt to buy sneakers.
  • Early Access (for some): A few users claim to have received early access notifications, leading to successful purchases.
  • Useful for Beginners (for some): Some users found the app helpful when first getting into the sneaker game.
  • Good UI (for some): Some users appreciate the user-friendly interface of the app.

Prioritized Action Recommendations

High Priority:

  • Fix Notification Issues: Investigate and resolve the notification problems. This is the most critical issue and directly impacts the app's core functionality. Implement a robust notification system and thoroughly test it across different devices and operating systems.
  • Address App Instability: Identify and fix the causes of app crashes and bugs. This will improve the overall user experience and prevent frustration.
  • Update Content Regularly: Ensure that release dates, restock information, and links are accurate and up-to-date.

Medium Priority:

  • Add Shoe Images: Include images of the shoes being released. This will enhance the user experience and make it easier to identify desired sneakers.
  • Improve Customer Support: Respond to user inquiries and address their concerns promptly.
  • Provide More Detailed Information: Include information on retailers with regional releases.
  • Improve Link Accuracy: Ensure that links are working and lead to the correct product pages.

Low Priority:

  • Add Dunk Release Information: Expand the app to include information on Nike Dunk releases.
  • Implement Dark Mode: Add a dark mode option.
  • Allow Customization of Notifications: Implement customizable notification settings.
  • Fix Calendar Functionality: Repair the calendar feature.

Opportunities for Startup Ideas

  • AI-Powered Sneaker Prediction: Develop an app that uses AI to predict the likelihood of securing a particular sneaker based on user data and historical release information.
  • Personalized Sneaker Shopping Assistant: Create an app that acts as a personalized shopping assistant, tracking user preferences, providing tailored recommendations, and automating the checkout process.
  • Sneaker Community Platform: Build a social platform specifically for sneakerheads, allowing them to connect, share their collections, trade sneakers, and discuss upcoming releases.
  • Hyperlocal Sneaker Inventory: Create an app that tracks real-time sneaker inventory at local retailers, allowing users to quickly find and purchase desired sneakers in their area.

Trends and Observations

  • Decline in App Quality Over Time: Many older reviews are more positive than recent ones, suggesting a decline in the app's quality or maintenance.
  • Comparison to Twitter: Users frequently compare the app to free Twitter accounts, indicating that the app's value proposition is not always clear.
  • Notification Issues Persist: The notification problems have been reported for an extended period, suggesting that the developer has not adequately addressed them.
  • Desire for More Comprehensive Coverage: Users want the app to cover a wider range of sneaker releases, including Nike Dunks and other non-Jordan brands.

Conclusion

The J23 app has the potential to be a valuable tool for sneakerheads, but it is currently plagued by several issues, most notably unreliable notifications and app instability. Addressing these problems should be the top priority. The developer should also consider adding shoe images, improving customer support, and expanding the app's coverage to include more sneaker brands. If these improvements are made, the J23 app could regain its position as a leading resource for Jordan Brand releases and restocks. If not, users will continue to rely on free alternatives like Twitter.

Original App Link

https://apps.apple.com/us/app/j23-release-dates-restocks/id497880658?uo=2