Customer Reviews (100)

Sushila Parmar • 2025-03-25T04:47:39.142Z

very good

Jason salvador • 2025-03-25T04:37:19.669Z

great app indeed

Basan Ardverdth • 2025-03-25T04:36:29.514Z

awesome application it feels like I'm having another drawer on my files

Summary of Key Insights

The PDF Reader & PDF Viewer app generally receives positive feedback, with a large majority of users rating it 5 stars. Users appreciate its ease of use and helpfulness in opening and reading documents. However, some users experience issues with ads, the app being too old, difficulties with removal, lack of a scanner feature, and slow performance. The overall sentiment is positive, but addressing the negative feedback related to ads, functionality, and performance is crucial for improvement. The app has a high percentage of 5-star reviews (83%), indicating strong user satisfaction for those who find it functional. However, the 1-star reviews (8%) point to significant issues that need attention.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on the version number.
  • Analysis Methods:
    • Sentiment analysis based on star ratings and review text.
    • Keyword extraction to identify frequently mentioned features, issues, and sentiments.
    • Categorization of reviews based on reported problems and suggestions.

Key User Pain Points

  • Excessive Ads: Multiple users complain about "more ads" or being "forced to buy apps." This significantly detracts from the user experience.
  • Functionality Issues: Some users report that the "PDF reader not opened," or that they "can't use it" because it's "too old."
  • Removal Problems: One user explicitly states that they "can't remove it" after finding it unusable.
  • Missing Scanner Feature: One user explicitly states "no scanner. useless app".
  • Slow Performance: One user reported the app as "So slow".
  • Confusing Interface: One user found the app "confusing".
  • Poor Quality: One user cited "very poor quality".

Frequently Requested Features

  • Scanner: The explicit mention of "no scanner" suggests a desire for this feature.
  • More Stable Performance: Implied by complaints about the app being too old and slow.

Strengths and Positive Aspects

  • Ease of Use: Many users describe the app as "very good," "nice," "helpful," "easy," and "user-friendly."
  • Functionality (for some): Several users find it "useful" and appreciate its ability to "easily opening documents to read."
  • Good for Work: Some reviews suggest it is "Good to work with by all operators" and "maganda cya gamitin Lalo na sa mga documents sa paggawa".
  • File Management: One user describes it as "awesome application it feels like I'm having another drawer on my files".

Prioritized Action Recommendations

  • High Priority:
    • Reduce Ads: Implement a less intrusive ad strategy. Consider offering a paid, ad-free version.
    • Fix Functionality Issues: Investigate and resolve the "PDF reader not opened" and "too old" errors. Ensure compatibility with a wider range of Android versions.
    • Address Removal Problem: Ensure the app can be easily uninstalled.
  • Medium Priority:
    • Implement Scanner Feature: Adding a basic scanning functionality would address a direct user request.
    • Improve Performance: Optimize the app for faster loading and smoother operation.
    • Address "Confusing" Interface: Consider a UI/UX review to improve intuitiveness.
  • Low Priority:
    • Investigate "Poor Quality" Issue: Determine what aspects of the app are perceived as "poor quality" and address them.

Opportunities for Startup Ideas

  • Ad-Free PDF Editing Suite: A premium PDF editing app with a focus on user experience and no intrusive ads could attract users frustrated with current options.
  • PDF Reader with Integrated Cloud Storage: An app that seamlessly integrates with popular cloud storage services for easy access and management of PDF files.

Trends and Observations

  • Positive Sentiment Dominance: The vast majority of reviews are positive, suggesting a solid core functionality.
  • Simple Language: Many reviews are short and use simple language ("good," "nice," "ok"), indicating a potentially broad user base.
  • Localized Reviews: The presence of reviews in languages other than English (e.g., Indonesian, Tagalog) suggests international usage, making localization important.

Conclusion

The PDF Reader & PDF Viewer app has a strong foundation with many satisfied users. However, addressing the issues related to excessive ads, functionality problems, and the inability to uninstall is crucial to improving the overall user experience and preventing negative reviews. Prioritizing these fixes and considering the addition of a scanner feature will likely lead to increased user satisfaction and a higher app rating.

Original App Link

https://play.google.com/store/apps/details?id=com.ezpdf.read.view.editor.pdfreader.pdfviewer