Customer Reviews (500)

thick_smoothie • 2025-03-21T18:13:46-07:00

has very smooth gameplay and graphics! I’ve tried many games this has to be the best one :D

Evil goose • 2025-03-21T09:09:49-07:00

So I’m on day 4 and this game is so fun! But the lines for where the pepperoni goes disappeared and the slice helpers I’m not sure if that’s on purpose. (Don’t play near friends they will want to play too)

Khanhzo • 2025-03-20T19:56:11-07:00

I’m so addicted to this game and i love that i can earn my way to get decorations and upgrades. I look forward to the seasonal events too! :) This game makes me happy after figuring out all the crazy customer demands first haha. There’s so much to the game don’t quit early!

Summary of Key Insights

"Good Pizza, Great Pizza" is a highly engaging and enjoyable game with a strong focus on providing a cozy and relaxing experience. The game's strengths lie in its unique art style, engaging storyline, and the absence of forced ads. However, users frequently report bugs, particularly related to the garden feature, as well as confusing customer orders and a desire for more content and customization options. Overall sentiment is very positive, with a large majority of users awarding 5-star ratings. There's a consistent demand for more chapters, customization options, and bug fixes to improve the overall user experience.

  • Overall Rating: Positive
  • Key Strengths: Cozy gameplay, unique art style, engaging storyline, minimal forced ads.
  • Key Weaknesses: Bugs (especially in the garden), confusing customer orders, lack of content variety (after completing chapters), limited character customization.
  • Sentiment: Predominantly positive, with recurring concerns about specific issues.
  • Quantitative Metrics:
    • Total Reviews: 500
    • Score Distribution:
      • 5-star: 66% (330/500)
      • 4-star: 16% (80/500)
      • 3-star: 6% (30/500)
      • 2-star: 4.8% (24/500)
      • 1-star: 7.2% (36/500)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Reviews span from recent to older (at least a year back).
  • Analysis Methods:
    • Sentiment Analysis: Manual assessment of review text to determine overall sentiment (positive, negative, neutral).
    • Keyword Extraction: Identification of frequently used words and phrases to pinpoint common themes, issues, and feature requests.
    • Thematic Analysis: Grouping reviews based on recurring topics (e.g., bugs, customer orders, content requests).

Key User Pain Points

  • Garden Bugs: Many users report freezing or crashing issues when entering or exiting the garden, leading to lost progress. This is a high-frequency and high-impact issue.
  • Confusing Customer Orders: A significant number of users find customer orders ambiguous or illogical, leading to frustration and incorrect pizza creation. This negatively impacts gameplay and enjoyment.
  • Glitches and Crashes: General app glitches and crashes are reported, sometimes resulting in lost progress or the inability to access the game.
  • Account and Data Loss Issues: Some users report losing their game progress or having difficulty transferring data between devices.
  • Sound Issues: Some users have reported the game audio cutting out after watching ads.
  • Inconsistent Customer Satisfaction: Some users report giving customers exactly what they ordered but still receiving negative feedback.

Frequently Requested Features

  • More Chapters/Content: A very common request is for additional chapters or storylines to extend the game's longevity.
  • Character Customization: Users desire the ability to customize their character's appearance.
  • Shop Customization: Users want more options to customize the exterior of their pizza shop.
  • Account System Improvements: A better account system for data transfer and saving progress, especially for younger players.
  • Zen Mode/Chill Gameplay: A mode that removes the pressure of customer orders and allows for free pizza creation.
  • More Auto-Buddies: Users want auto-buddies for more toppings to ease gameplay.
  • Customizable Customers: Users want the ability to create or customize their customers.

Strengths and Positive Aspects

  • Cozy and Relaxing Gameplay: Many users describe the game as relaxing, calming, and a good stress reliever.
  • Unique Art Style: The game's art style is consistently praised as cute, charming, and visually appealing.
  • Engaging Storyline and Characters: The storyline and characters are well-received, adding depth and interest to the gameplay.
  • Minimal Forced Ads: Users appreciate the lack of intrusive ads, with ads being mostly optional for rewards.
  • Offline Playability: The ability to play offline is a significant advantage for many users.
  • Inclusivity: The game's inclusion of diverse characters, including those with disabilities (e.g., Iris, who uses sign language), is appreciated.
  • Challenging but Fun: The game offers a good balance of challenge and enjoyment, with riddles and customer demands adding an element of complexity.

Prioritized Action Recommendations

  • High Priority:
    • Fix Garden Bugs: Address the freezing and crashing issues in the garden to prevent data loss and frustration.
    • Clarify Customer Orders: Improve the clarity of customer orders to reduce ambiguity and ensure accurate pizza creation. Consider adding a confirmation step or visual aid.
    • Address Glitches and Crashes: Investigate and resolve general app glitches and crashes to improve overall stability.
  • Medium Priority:
    • Expand Content: Develop new chapters, storylines, and events to keep players engaged and prevent boredom.
    • Improve Account System: Enhance the account system to ensure reliable data saving and transfer, particularly for younger players. Consider age-gating features appropriately.
    • Optimize Performance: Address lagging issues reported by some users.
  • Low Priority:
    • Add Character Customization: Implement options for customizing the player character's appearance.
    • Shop Customization Options: Provide more options for customizing the exterior of the pizza shop.
    • Zen Mode/Chill Gameplay: Introduce a "Zen Mode" for relaxed, creative pizza making.

Opportunities for Startup Ideas

  • Mobile Game with Dynamic Customer Interactions: Develop a game where customer interactions are more dynamic and personalized, going beyond simple order fulfillment. This could involve building relationships with customers, learning their preferences, and offering tailored recommendations.
  • Educational Cooking Game with Cultural Elements: Create a cooking game that incorporates educational elements about different cuisines and cultures. This could include recipes, historical facts, and cultural traditions related to food.
  • Cooking Game with a Focus on Accessibility: Design a cooking game with a strong focus on accessibility, incorporating features for players with disabilities, such as customizable controls, voice commands, and alternative input methods.

Trends and Observations

  • Recurring Bug Reports: The frequency of bug reports, particularly related to the garden, suggests a need for more rigorous testing and quality assurance.
  • Demand for More Content: The consistent request for more chapters indicates a high level of engagement and a desire for a longer-lasting experience.
  • Appreciation for Inclusivity: Positive feedback on the game's inclusive characters highlights the importance of diversity and representation in mobile games.
  • Language Preferences: Some reviews are in languages other than English (Chinese, Spanish, Arabic, Russian) indicating a global player base.
  • Comparison to Papa's Pizzeria: Several reviews compare "Good Pizza, Great Pizza" to the "Papa's Pizzeria" series, suggesting that it fills a similar niche but with its own unique style and features.

Conclusion

"Good Pizza, Great Pizza" is a successful and well-loved game with a strong foundation. By addressing the identified pain points, particularly the garden bugs and confusing customer orders, and by expanding content and customization options, the developers can further enhance the user experience and maintain the game's popularity. The game's positive aspects, such as its cozy gameplay, unique art style, and inclusive characters, should be preserved and built upon.

Overall Recommendation: Prioritize bug fixes and content expansion to improve user satisfaction and retention.

Original App Link

https://apps.apple.com/us/app/good-pizza-great-pizza/id911121200?uo=2