Customer Reviews (100)

Alexandria Cosby • 2025-03-25T21:27:21.739Z

Suddenly revoked my premium status but my subscription is still valid for 6 more months

Katerina Lee • 2025-03-24T22:21:24.992Z

really helps me stay on top of cleaning. it's made a huge difference. highly recommend

Kate Bright • 2025-03-24T16:00:15.954Z

Loving this app! It's been the perfect motivation to get caught up and maintain my house. It gives me permission to tackle one task at a time instead of getting myself overwhelmed and behind. Also love the suggested tasks for each room, it really helped me get started.

Summary of Key Insights

Tody is generally well-received as a cleaning and chore management app. Users praise its customizability, motivational aspects (particularly the "Dusty" character), ease of use, and ability to help establish cleaning routines. However, some users report issues with subscription management, data loss, and limitations in feature customization. The overall sentiment is positive, with a high percentage of 5-star reviews (75%) and a significant number of 4-star reviews (15%). The main strengths revolve around its ability to organize and motivate users, while weaknesses include subscription issues, data loss risks, and feature limitations that sometimes push users toward the premium version or lead to frustration.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Reviews are from the present and include mentions of Feb 2025, indicating recent activity.
  • Analysis Methods: Sentiment analysis (qualitative assessment of review tone), keyword extraction (identifying frequently used words and phrases), and thematic analysis (grouping reviews based on common themes and issues). Score distribution analysis to understand the spread of ratings.

Key User Pain Points

  • Subscription Issues: Some users reported having their premium status revoked despite valid subscriptions. This negatively impacts trust and user experience.
  • Data Loss: Several users experienced data loss when switching phones or after app updates, leading to significant frustration and reluctance to re-enter data.
  • Limited Customization: While generally praised for customizability, some users desire more control over color palettes, task sorting, and focus list options.
  • Data Sharing Function Misleading: One user expressed disappointment and feeling misled by the data sharing function, resulting in financial loss.
  • Lack of Login Option: When migrating to a new phone, some users reported an inability to log in, leading to complete loss of data and access.
  • Fixed Schedule Limitations: Users need the ability to schedule tasks to come due every x weeks on a fixed day (independent of when it was completed or vacation times).

Frequently Requested Features

  • Improved Data Backup and Restore: A reliable and user-friendly backup/restore system is crucial to prevent data loss.
  • More Customization Options: Expanded color palettes, more sorting options (e.g., by task title), and greater flexibility in focus list configuration are desired.
  • Specific User Vacation Settings: The ability to set vacation schedules for individual users within a shared account.
  • "Checklist" Type Task: A task type that resets daily and can only be counted once in a day.
  • Individual Notes on Chores: The ability to make individual notes on chores that were done THAT day.
  • More Standard Tasks: More standard tasks in the app, such as wiping down light switches, cleaning behind the refrigerator, cleaning out the dishwasher filter, draining the hot water heater, cleaning out the dryer duct or bathroom vents.
  • Pet Options: Add pet options for tasks related to pets.
  • Tally for Each Participant: Include a tally for each participant per month, so people can keep track of how many items they tick off each month.

Strengths and Positive Aspects

  • Motivational Design: The "Dusty" character and game-like elements are highly effective in motivating users to clean.
  • Customizability: Users appreciate the ability to tailor tasks, schedules, and room configurations to their specific needs.
  • Ease of Use: The app is generally considered easy to navigate and set up.
  • Routine Establishment: Tody helps users create and maintain consistent cleaning routines.
  • Task Management: It simplifies task management, making large cleaning projects less overwhelming.
  • ADHD-Friendly: Many users with ADHD find the app helpful in staying organized and focused.
  • Family Collaboration: The shared account feature facilitates collaboration and task distribution within families.
  • Visual Representation: The visual representation of dirtiness motivates cleaning and the effect of cleaning enhances satisfaction.
  • Vacation Feature: The vacation feature allows users to pause their routines without throwing them off track.

Prioritized Action Recommendations

  • High Priority:

    • Address Subscription Issues: Investigate and resolve the reported issues with revoked premium status despite valid subscriptions. Implement robust subscription verification and error handling.
    • Implement Data Backup and Restore: Develop a reliable and easy-to-use data backup and restore feature to prevent data loss. Consider automatic backups to the cloud.
    • Fix Login Issue: Resolve the issue of no login button appearing on new phones.

  • Medium Priority:

    • Enhance Customization Options: Expand color palettes, add more sorting options (e.g., by task title), and increase flexibility in focus list configuration.
    • Implement Specific User Vacation Settings: Allow vacation schedules to be set for individual users within a shared account.
    • Add "Checklist" Type Task: A task type that resets daily and can only be counted once in a day.
    • Address Fixed Schedule Limitations: Allow tasks to come due every x weeks on a fixed day (independent of when it was completed or vacation times).

  • Low Priority:

    • Consider More Standard Tasks: Add more standard tasks in the app, such as wiping down light switches, cleaning behind the refrigerator, cleaning out the dishwasher filter, draining the hot water heater, cleaning out the dryer duct or bathroom vents.
    • Add Pet Options: Add pet options for tasks related to pets.
    • Tally for Each Participant: Include a tally for each participant per month, so people can keep track of how many items they tick off each month.
    • Improve Data Sharing Transparency: Ensure the data sharing function is clearly explained and avoid misleading users.

Opportunities for Startup Ideas

  • AI-Powered Cleaning Suggestions: Integrate AI to suggest cleaning tasks based on user location, weather, and personal habits.
  • Smart Home Integration: Connect Tody with smart home devices (e.g., robot vacuums, smart air purifiers) to automate cleaning tasks and track progress.
  • Gamified Cleaning Challenges: Introduce more elaborate challenges and rewards to further gamify the cleaning experience.
  • Community Features: Allow users to share cleaning tips, routines, and before-and-after photos within the app.

Trends and Observations

  • ADHD User Base: A significant portion of users with ADHD find the app particularly helpful, indicating a strong market segment.
  • Family Use: The shared account feature is popular among families, suggesting a focus on household collaboration.
  • Gamification Success: The "Dusty" character and game-like elements are consistently praised, highlighting the effectiveness of gamification in motivating users.
  • Feature Requests: Many users are willing to pay for premium features if they address specific needs or enhance the user experience.
  • Data Loss Sensitivity: Data loss is a major concern for users, underscoring the importance of robust backup and restore functionality.

Conclusion

Tody is a well-regarded cleaning app with a strong foundation in customizability, motivation, and ease of use. While the app has many strengths, addressing the key pain points related to subscription issues, data loss, and feature limitations is crucial for improving user satisfaction and retention. By prioritizing the recommendations outlined above, LoopLoop Aps can further enhance Tody's value proposition and solidify its position as the #1 cleaning app.

Original App Link

https://play.google.com/store/apps/details?id=com.looploop.tody