Customer Reviews (500)

tvervy • 2025-02-27T10:44:58-07:00

I can’t select anything at the top of the browser, I can’t open tabs or click the search bar….how am I supposed to use a browser if I can’t use the browsing options? It looks nice, but I can’t use it….

Puzzlerbraniac222 • 2024-12-22T11:59:20-07:00

I checked on several websites with Java testers, and Java remains ON even though I toggled the switch in the app settings. What is going on?! Please fix this

Saamrand • 2024-09-18T22:25:26-07:00

Just get the money and live us alone with app problems.

Summary of Key Insights

The Red Onion - Darknet Browser app receives mixed reviews. While it boasts a high number of 5-star ratings, a significant portion of 1-star ratings reveals serious usability and functionality issues. Many users praise its ease of use and security features when it works, but a concerning number report connection problems, crashes, and a general sense that the app is outdated and no longer actively maintained. The app's slow speed, inherent to Tor browsing, is a common complaint. The lack of recent updates is a major concern, raising questions about its security in the face of evolving threats. Overall sentiment is polarized, with strong positive experiences contrasted by equally strong negative ones, largely dependent on whether the app functions correctly.

  • Overall Rating: Based on the provided data, calculating a precise average rating is difficult without knowing the exact number of reviews for each score. However, with 312 five-star reviews out of 500 total, the app has a skewed positive rating, although the 98 one-star reviews significantly drag down the potential average.
  • Score Distribution:
    • 5-star: 62.4%
    • 4-star: 7.8%
    • 3-star: 6.6%
    • 2-star: 3.6%
    • 1-star: 19.6%
  • Key Strengths: Ease of use (when functional), security features (PIN/Touch ID), download functionality.
  • Key Weaknesses: Connection issues, crashes, perceived lack of updates, slow speed, questions about actual anonymity, JavaScript and Java concerns.

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: The reviews span a significant period, but many recent reviews (late 2022 and onwards) highlight that the app is no longer working. The lack of updates for several years is a recurring theme.
  • Analysis Methods: Manual review of individual comments, keyword extraction (e.g., "crash," "connect," "update"), sentiment classification based on star rating and text content. The analysis focuses on identifying recurring themes and patterns in user feedback.

Key User Pain Points

  • Connection Issues: The most prevalent complaint is the inability to connect to the Tor network. Many users report the app getting stuck at a certain percentage (often 25%) and never loading. This renders the app unusable.
  • Crashes: Frequent crashes are another major issue, disrupting the browsing experience and leading to frustration.
  • Lack of Updates: Users consistently mention the lack of updates as a critical flaw. This raises concerns about security vulnerabilities and compatibility with newer iOS versions. The absence of updates directly contributes to connection and crash issues.
  • Slow Speed: While slow speed is expected with Tor browsing, it's still a significant pain point for users.
  • Java/JavaScript Concerns: Some users raise concerns about Java remaining active despite settings to disable it, and Javascript concerns related to fingerprinting.
  • Captcha Issues: Some users report being stuck in endless captcha loops, preventing them from searching or browsing.
  • Inability to Access .onion Sites: Several users specifically state that they cannot access .onion sites, defeating the primary purpose of the app.
  • App Freezing: Several users report interface becoming inaccessible, requiring frequent restarts.

Frequently Requested Features

  • Updates: The most common request is for the developer to update the app to address bugs, improve security, and ensure compatibility with the latest iOS versions.
  • iPhone X/iPad Pro Optimization: Users with newer devices request optimization for larger screens and updated interfaces.
  • Password Recovery: A user requested a password recovery option.
  • Instructions/Tutorial: Some users desire more guidance on how to properly use the app and navigate the dark web.
  • Mobile Data/Wi-Fi Download Function Setting User requested setting for this option.
  • PGP Integration: User requested the ability to use the "share" function to integrate PGP.
  • Open Source: Several users have requested the app become open source.

Strengths and Positive Aspects

  • Ease of Use (When Functional): Many users find the app easy to use and navigate when it's working correctly.
  • Security Features: The PIN/Touch ID lock for accessing the app is a praised security feature.
  • Download Functionality: The ability to download files, especially videos, is a popular feature.
  • Fingerprint Protection: Some users specifically mentioned fingerprint protection as a positive aspect.
  • Minimalistic Design: Some users appreciate the minimalist design.
  • Access to Dark Web: Users appreciate the ability to access websites not found on Safari.

Prioritized Action Recommendations

PriorityIssueRecommendation
HighConnection Issues & CrashesInvestigate and fix the root cause of connection problems and crashes. This is the most critical issue.
HighLack of UpdatesRelease an update addressing security vulnerabilities and compatibility with recent iOS versions.
MediumSlow SpeedOptimize the app for faster browsing speeds, even within the constraints of the Tor network.
MediumJava/JavaScript ConcernsVerify Java/JavaScript settings and ensure they function as expected.
MediumCaptcha IssuesInvestigate and resolve the captcha loop issue.
MediumInability to Access .onion SitesFix the issue preventing access to .onion sites.
LowiPhone X/iPad Pro OptimizationOptimize the user interface for newer devices.
LowProvide Instructions/TutorialsCreate a user guide or tutorial to help new users understand how to use the app effectively.
LowApp FreezingAddress reported issues with interface becoming inaccessible.

Opportunities for Startup Ideas

  • Secure Mobile Browser with Focus on Usability: Develop a mobile browser with a strong emphasis on security and anonymity, but also prioritize a smooth and intuitive user experience. Address the common pain points of existing Tor browsers, such as slow speed and connection issues.
  • Tor Browser with Built-in VPN: Integrate a VPN directly into a Tor browser to provide an extra layer of security and potentially improve connection stability.
  • Open-Source Security Auditing Platform: Create a platform for auditing and verifying the security of mobile security/privacy apps. This could help address user concerns about the trustworthiness of closed-source apps.
  • Simplified Dark Web Navigation Tool: Develop a curated directory or search engine specifically designed for navigating the dark web, making it easier for users to find relevant and trustworthy content.

Trends and Observations

  • Language Preferences: The majority of reviews are in English, but there are some reviews in other languages, indicating a global user base.
  • Shift in Sentiment: There's a clear shift in sentiment over time. Older reviews tend to be more positive, while recent reviews are more critical, particularly regarding connection issues and the lack of updates.
  • Desire for Privacy: The reviews consistently highlight a strong desire for online privacy and security among users.

Conclusion

The Red Onion - Darknet Browser app has potential but suffers from critical issues related to functionality and maintenance. The lack of updates is a major red flag and undermines user trust. Addressing the connection problems, crashes, and security concerns should be the top priority. If the developer is unwilling or unable to provide regular updates, the app is likely to continue declining in popularity and trustworthiness. A recommendation for users would be to explore alternative Tor browsers that are actively maintained. For the developer, a complete overhaul and renewed commitment to updates is necessary to revive the app's reputation.

Original App Link

https://apps.apple.com/us/app/red-onion-darknet-browser/id829739720?uo=2