Customer Reviews (500)

brittneynatasharodrigue • 2025-03-27T12:24:46-07:00

I canceled the app before my free subscription ran out, and it’s still trying to get 33$ from me. I didn’t even have the money to be taken out of my cashapp, all but 6$ and it took the $6 and is still constantly trying to take 33$ dollars from me. Scam.

Gabs.Blake • 2025-03-16T21:14:08-07:00

I love this app!! It's so helpful and free!! Every week there is an update on what's developing and going on with your baby and their body, what is going on with your body, tips & health advice, several articles and videos you can unlock either buying premium or through watching enough ads to unlock them about pregnancy workouts (midwife advice, classes, etc), pregnancy tools (i.e. size comparison of your baby, bumps pics storage for each month, a place to keep track of appointments, etc) as well as some pregnancy tools you have to unlock through premium via the previously mentioned ways such as: a birth plan, kick counter, contraction counter, hospital bag (each thing coming with a list of suggested items you might not have thought of). LITERALLY THE BEST FREAKING APP for your pregnancy journey, it has been a god sent for me!!

ariana862311 • 2025-03-16T11:09:01-07:00

Honestly I truly enjoy this app it has many features such as seeing different sizes and scenarios of the baby , listing of items needed for the baby , I just really love and recommend the app , whoever designed this app is amazing

Summary of Key Insights

The Pregnancy + | Tracker App generally receives positive feedback, with many users praising its informative content, realistic 3D baby models, and user-friendly interface. However, several recurring issues impact user satisfaction, including inaccurate baby size estimations, technical glitches after updates, problems with subscription management, lack of customization options (e.g., twin pregnancies, cycle length), and concerns regarding diversity and inclusivity. The app's perceived value has also shifted for some long-time users, who feel that previously free features are now locked behind a paywall. While the app's strengths lie in its visual appeal and informational content, addressing the identified pain points and requested features would significantly enhance the overall user experience.

Quantitative Metrics:

  • Overall Rating: Appears high based on the review breakdown, but is not directly calculable from the provided information.
  • Score Distribution:
    • 5-star: 53.6% (268/500)
    • 4-star: 9.6% (48/500)
    • 3-star: 12.8% (64/500)
    • 2-star: 10.6% (53/500)
    • 1-star: 13.4% (67/500)
  • Overall Sentiment: Positive, but with significant negative feedback concentrated around specific issues.

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but implied to be recent based on the version number (6.15.1) and references to recent updates.
  • Analysis Methods:
    • Keyword extraction to identify frequently mentioned features, issues, and sentiments.
    • Sentiment analysis (manual interpretation) to gauge the overall tone of the reviews.
    • Categorization of feedback to identify recurring themes and prioritize action recommendations.

Key User Pain Points

  • Inaccurate Baby Size Estimations: Multiple users report that the app's estimations of baby size and weight are inaccurate and often overestimate the baby's size compared to other apps and medical measurements. This leads to confusion and potential anxiety for users.
  • Technical Glitches After Updates: A significant number of reviews mention issues after recent updates, including the app crashing, failing to load, displaying blurry screens, and causing incorrect date/week calculations. This disrupts the user experience and causes frustration.
  • Subscription and Payment Issues: Some users report being charged for subscriptions they canceled or encountering difficulties restoring previous purchases. This creates a perception of the app being a "scam" and damages trust.
  • Lack of Customization Options: Users request more customization options, such as support for twin pregnancies (3D models, information), adjustable menstrual cycle lengths for accurate due date calculations, and options to input data manually.
  • Diversity and Inclusivity Concerns: Some users express concerns about the limited diversity in baby model ethnicities and the lack of inclusive language for LGBTQ+ parents. This creates a feeling of exclusion for certain user groups.
  • Loss of Data: Several users reported losing their data, including bump photos and notes, after updates, which is a major source of frustration and disappointment.
  • Problems with Login: Some users have experienced issues logging into their accounts, especially after the Philips account integration.
  • Point System and Paywalls: Some long-time users are unhappy that features that were previously free now require points or a premium subscription.

Frequently Requested Features

  • Widgets: Many users request widgets for quick access to key information and tools, especially for tracking kick counts and contractions.
  • Twin Pregnancy Support: A significant number of users request dedicated support for twin pregnancies, including twin 3D models and tailored information.
  • Customizable Cycle Length: Users with irregular menstrual cycles request the ability to adjust the cycle length for more accurate due date calculations.
  • Forum/Community: A forum or community feature where users can connect with other pregnant mothers is a recurring request.
  • Dark Mode: Some users request a dark mode option for easier nighttime viewing.
  • Ability to Add Multiple Pregnancies: Users want to be able to track multiple pregnancies without deleting previous data.
  • Recipes: Some users suggested adding food recipes.

Strengths and Positive Aspects

  • Informative Content: Users appreciate the app's wealth of information, including weekly updates on baby development, daily articles, and helpful tips.
  • Realistic 3D Baby Models: The realistic and interactive 3D baby models are a standout feature that many users enjoy.
  • User-Friendly Interface: Many users find the app easy to use and navigate, despite some complaints about recent updates.
  • Variety of Tools: The app offers a range of useful tools, such as a due date calculator, kick counter, contraction timer, and hospital bag checklist.
  • Visual Appeal: Users appreciate the app's visually appealing design and graphics.
  • Partner Information: The inclusion of information tailored for partners is a valued feature.
  • Free Access: Many users appreciate the fact that the app offers a lot of content and features for free.

Prioritized Action Recommendations

High Priority:

  • Fix Technical Glitches: Immediately address the technical glitches reported after recent updates, including app crashes, loading issues, and incorrect date calculations. Conduct thorough testing before releasing future updates.
  • Improve Subscription Management: Resolve issues related to subscription cancellations and restoration of purchases. Provide clear and transparent pricing information.
  • Address Inaccurate Baby Size Estimations: Investigate and correct the inaccurate baby size estimations. Ensure that the app's estimations align with medical standards and other reliable sources.
  • Restore Lost Data: Prioritize helping users recover lost data from recent updates. Implement better data backup and migration strategies for future updates.

Medium Priority:

  • Implement Twin Pregnancy Support: Develop dedicated features and content for twin pregnancies, including twin 3D models and tailored information.
  • Add Customizable Cycle Length: Allow users to adjust their menstrual cycle length for more accurate due date calculations.
  • Enhance Diversity and Inclusivity: Expand the range of baby model ethnicities and use inclusive language for LGBTQ+ parents.
  • Add Widgets: Implement widgets for quick access to key information and tools.

Low Priority:

  • Develop Forum/Community: Consider adding a forum or community feature to foster user interaction and support.
  • Implement Dark Mode: Add a dark mode option for improved nighttime viewing.
  • Add Recipes: Include food recipes for pregnant women.

Opportunities for Startup Ideas

  • Hyper-Personalized Pregnancy Tracking: A pregnancy app that uses AI to provide highly personalized information and recommendations based on individual user data (e.g., medical history, lifestyle, preferences).
  • Inclusive Pregnancy Community: A platform specifically designed to support LGBTQ+ parents throughout their pregnancy journey, offering inclusive language, resources, and community features.
  • Specialized App for Twin/Multiple Pregnancies: A pregnancy app focused solely on twin or multiple pregnancies, addressing the unique challenges and needs of these pregnancies.
  • Pregnancy App with Integrated Pelvic Health Support: An app that integrates pelvic floor exercises, education, and access to pelvic health physical therapists.

Trends and Observations

  • Update-Related Issues: A recurring trend is that updates frequently introduce new bugs and problems, suggesting a need for more rigorous testing before release.
  • Shift in Perceived Value: Long-time users feel that the app has become more focused on monetization, with previously free features now requiring payment.
  • Language Preference: While not explicitly stated, the reviews are predominantly in English, but a few reviews are in Spanish indicating a need for better language support.
  • Desire for Accuracy: Users highly value accurate information, especially regarding baby size and development.

Conclusion

The Pregnancy + | Tracker App is a popular and generally well-regarded app, but addressing the identified pain points and requested features is crucial for maintaining user satisfaction and competitiveness. Prioritizing technical stability, accurate information, and inclusive features will significantly enhance the overall user experience and solidify the app's position as a leading pregnancy tracker. The app should focus on delivering core features reliably and accurately before aggressively pursuing monetization strategies.

Overall Recommendation: Address high-priority technical issues and accuracy concerns immediately. Focus on enhancing customization options and inclusivity in the medium term. Carefully consider the impact of monetization strategies on long-term user satisfaction.

Original App Link

https://apps.apple.com/us/app/pregnancy-tracker-app/id505864483?uo=2