Customer Reviews (500)

Mitaanafx1 • 2025-03-02T09:21:55-07:00

Fx

ghchgcvf • 2025-02-07T18:41:09-07:00

Alt-right type propaganda regurgitating by every single poster here… not interested this!

fgxcbdfhjvcsdhhff • 2025-02-07T09:53:26-07:00

Great way to stay informed with the truth

Summary of Key Insights

  • The app, 2nd1st, aims to provide a "free speech" social media platform, but user reviews reveal a strong bias towards conservative viewpoints, with many users explicitly mentioning support for Donald Trump and conservative values. While many users praise the lack of censorship, others criticize the app for being an echo chamber and for the presence of misinformation and extreme viewpoints.
  • A significant number of users report technical issues, particularly with account verification and login. Subscription and pricing concerns are also prevalent, with users expressing confusion about costs and difficulty canceling subscriptions. The app's performance and stability are also questioned by some.
  • Overall sentiment is mixed. While the app receives a high percentage of 5-star ratings (75%), the significant number of 1-star ratings (14.6%) suggests a polarized user base. Many positive reviews focus on ideological alignment rather than app functionality.
  • Strengths: Perceived freedom of speech, community of like-minded individuals (primarily conservatives), and easy-to-use interface (according to some).
  • Weaknesses: Technical issues (login, verification), subscription confusion/costs, biased content/echo chamber, presence of misinformation, and app stability.

Quantitative Metrics:

  • Overall Rating: Not explicitly provided, but can be inferred to be around 4.0 (weighted average based on star distribution).
  • Score Distribution:
    • 5-star: 375 (75%)
    • 4-star: 26 (5.2%)
    • 3-star: 14 (2.8%)
    • 2-star: 12 (2.4%)
    • 1-star: 73 (14.6%)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not specified, but assumed to be from the app's launch to the present.
  • Analysis Methods:
    • Sentiment Analysis: Manual assessment of positive, negative, and neutral sentiment based on review content.
    • Keyword Extraction: Identification of frequently used words and phrases to determine common themes and issues.
    • Topic Modeling: Grouping reviews based on recurring topics, such as technical issues, political bias, and subscription concerns.

Key User Pain Points

  • Account Verification/Login Issues: Many users report problems receiving verification codes, making it difficult to log in or find friends. This is a critical issue preventing users from accessing the app's core functionality.
  • Subscription Confusion/Unexpected Charges: Users are confused about the app's pricing model, with some reporting unexpected charges or difficulty canceling subscriptions. The high cost is also a deterrent for some.
  • Technical Glitches/App Stability: Several users mention app crashes, performance issues, and features not working as expected (e.g., inability to block users, issues with sharing posts).
  • Biased Content/Echo Chamber: While some users value the lack of censorship, others criticize the app for being an echo chamber of conservative viewpoints and for the presence of misinformation.
  • Rude or Extreme Content: Some users report encountering rude behavior or extreme/racist content on the platform.

Frequently Requested Features

  • Improved Account Verification Process: A more reliable and user-friendly account verification system.
  • Clearer Subscription Information/Easy Cancellation: Transparent pricing information and a simple way to manage and cancel subscriptions.
  • Better Moderation/Content Filtering: Mechanisms to flag and address inappropriate or harmful content without overly censoring diverse viewpoints.
  • Improved App Stability and Performance: Fixing bugs, improving app speed, and ensuring features work as intended.
  • Enhanced User Interface/Navigation: Making the app more intuitive and easier to navigate.
  • More Robust Search/Friend Finding: Easier ways to find and connect with friends on the platform.
  • Debate/Discussion Areas: Features that facilitate respectful discussion and debate between users with different viewpoints.
  • Sharing Functionality Improvement: Allowing users to share a post and the picture to be present in their feed instead of just words in a paragraph.

Strengths and Positive Aspects

  • Perceived Freedom of Speech: Many users appreciate the lack of censorship and the ability to express their opinions freely.
  • Community of Like-Minded Individuals: Users who identify as conservatives or patriots enjoy connecting with others who share their views.
  • Easy-to-Use Interface (According to Some): Some users find the app easy to navigate and use.
  • Alternative to Mainstream Media: Users appreciate having a platform that offers perspectives different from those presented in mainstream media outlets.
  • Source of Truth/Real News (According to Some): Users believe the app provides access to "real news" and information that is not censored or manipulated.
  • Patriotic Content: Users appreciate the patriotic themes and content shared on the platform.
  • Memes and Humor: Some users enjoy the humorous content and memes shared on the app.

Prioritized Action Recommendations

High Priority:

  • Fix Account Verification/Login Issues: Implement a more reliable and user-friendly account verification system to ensure users can access the app.
  • Address Subscription Confusion/Unexpected Charges: Provide transparent pricing information, simplify the subscription management process, and make it easy to cancel subscriptions.
  • Improve App Stability and Performance: Fix bugs, optimize app performance, and address any technical glitches that are impacting user experience.

Medium Priority:

  • Implement Better Moderation/Content Filtering: Develop mechanisms to flag and address inappropriate or harmful content while preserving freedom of speech. Consider community-based moderation.
  • Enhance User Interface/Navigation: Improve the app's design and navigation to make it more intuitive and user-friendly.
  • Improve Search/Friend Finding: Make it easier for users to find and connect with friends on the platform.

Low Priority:

  • Explore Debate/Discussion Features: Consider adding features that facilitate respectful discussion and debate between users with different viewpoints.
  • Sharing Functionality Improvement: Allowing users to share a post and the picture to be present in their feed instead of just words in a paragraph.

Opportunities for Startup Ideas

  • Subscription Management Tool: A third-party app or service that helps users manage and cancel subscriptions across various platforms, addressing the common pain point of hidden fees and difficult cancellation processes.
  • Bias Detection/Content Verification Tool: A tool that helps users assess the bias and accuracy of information shared on social media platforms, promoting more informed discussions.
  • Moderation-as-a-Service: A service that provides moderation solutions to social media platforms, helping them balance freedom of speech with the need to address harmful content.
  • Political Discourse Platform: A social media platform specifically designed to facilitate respectful and constructive dialogue between people with different political viewpoints.

Trends and Observations

  • Strong Political Polarization: The reviews highlight a highly polarized user base, with many users explicitly aligning themselves with conservative or pro-Trump viewpoints.
  • Subscription Model Concerns: The subscription model is a major point of contention, with many users finding it expensive and confusing.
  • Technical Issues as a Barrier: Technical issues are preventing users from fully engaging with the platform, hindering its growth and adoption.
  • "Free Speech" Definition Varies: Users have different interpretations of "free speech," with some valuing the lack of censorship and others criticizing the presence of misinformation and extreme viewpoints.
  • Misunderstanding of App Identity: Some users are confusing this app with Donald Trump's Truth Social.

Conclusion

The 2nd1st app faces significant challenges related to technical issues, subscription concerns, and content moderation. While the promise of "free speech" attracts a dedicated user base, the app needs to address these issues to broaden its appeal and create a more positive user experience. Prioritizing technical improvements, clarifying the subscription model, and implementing effective content moderation strategies are crucial for the app's long-term success. The app should also clearly differentiate itself from Truth Social if it is not affiliated.

Overall Recommendation: Focus on resolving technical issues and clarifying the subscription model as top priorities. Implement content moderation strategies that balance freedom of speech with the need to address harmful content.

Original App Link

https://apps.apple.com/us/app/2nd1st-truth-news-social/id1466169815?uo=2