Customer Reviews (100)

Cha Lee • 2025-03-25T03:20:53.974Z

best gacha game.

Sabinus Odichou • 2025-03-24T20:48:30.693Z

good

Simply Shiina • 2025-03-24T18:35:55.300Z

Amazing! I have been playing for almost 10 years. I started at the 1st anniversary. But seeing how far this game has come is just... amazing. Its gottwn so much love and so mucb service something so simple, yet so great to a community and an anime as a whole. This game deserves every ounce of love it gets.

Summary of Key Insights

DRAGON BALL Z DOKKAN BATTLE enjoys generally positive sentiment, with many users praising its engaging gameplay, nostalgic value, and high-quality animations. However, recurring issues related to server stability, loading times, file size, summon rates, and difficulty spikes affect the user experience. The game's addictive nature is also a point of concern for some. While the game's core mechanics are well-received, addressing performance issues and balancing gameplay elements is crucial for continued success.

  • Overall Rating: High (majority of reviews are 5-star)
  • Strengths: Addictive gameplay, high-quality animations, nostalgic value, frequent updates, and a large roster of characters.
  • Weaknesses: Large file size, server instability, long loading times, difficult summon rates, RNG-dependent gameplay, and steep difficulty curves in some events.
  • Sentiment: Predominantly positive, but with notable frustration regarding specific issues.

Score Distribution:

  • 5-star: 64%
  • 4-star: 9%
  • 3-star: 6%
  • 2-star: 2%
  • 1-star: 19%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but based on the content, the reviews appear to be recent (early 2025 based on mentions of the 10th anniversary).
  • Analysis Methods:
    • Sentiment Analysis: Manual assessment of the overall tone (positive, negative, neutral) of each review.
    • Keyword Extraction: Identification of frequently used words and phrases to determine common themes and issues.
    • Topic Modeling: Grouping related keywords and phrases to identify key topics of discussion.

Key User Pain Points

  • Server Instability and Loading Times: Several users report connectivity issues, slow loading times, and general lag, hindering the gameplay experience.
  • Large File Size: The game's large file size (nearly 19GB) is a significant barrier for users with limited storage space.
  • Poor Summon Rates: Many players express frustration with the low probability of obtaining desired characters through summons, impacting the free-to-play experience.
  • Difficulty Spikes: Some events are perceived as overly difficult and reliant on RNG, leading to frustration and a sense of unfairness. The anniversary events are specifically mentioned.
  • Game Crashing/Not Loading: Multiple users report the game crashing or failing to load, rendering it unplayable.
  • Account Recovery Issues: One user reported difficulty recovering their account after deleting their linked Facebook account, highlighting issues with customer support.
  • Optimization Issues: Some users have reported that the game is not well optimized and causes their phones to lag.
  • Character Loss: One user reported losing a fully awakened character.

Frequently Requested Features

  • Improved Server Stability: Addressing connectivity issues and reducing lag is a top priority.
  • Easier Crystal Acquisition: Players want more opportunities to earn in-game currency (Dragon Stones/Crystals).
  • Multiplayer Mode: A multiplayer mode would add a new dimension to the game and enhance player engagement.
  • More F2P Content: Users are looking for more ways to progress without spending money. More story events for farming were specifically mentioned.
  • Better Character Balancing: Some users feel that certain characters need stat upgrades or reworks.
  • Improved Account Recovery Process: A more streamlined and reliable account recovery system is needed.

Strengths and Positive Aspects

  • Engaging Gameplay: The puzzle-based battle system is considered addictive and enjoyable.
  • High-Quality Animations: Users consistently praise the visually impressive animations and graphics.
  • Nostalgic Value: The game successfully captures the essence of the Dragon Ball Z universe and appeals to long-time fans.
  • Large Character Roster: The extensive selection of characters from across the Dragon Ball franchise is a major draw.
  • Constant Updates: Frequent updates and new content keep the game fresh and engaging.
  • F2P Friendliness (to a point): While summon rates are a concern, some users appreciate the ability to progress without spending money.

Prioritized Action Recommendations

High Priority:

  • Optimize Server Performance: Invest in server infrastructure to reduce lag, improve connectivity, and ensure stable gameplay.
  • Reduce File Size: Explore options for reducing the game's file size without compromising visual quality (e.g., asset compression, modular downloads).
  • Improve Account Recovery: Implement a more reliable and user-friendly account recovery process with responsive customer support.
  • Address Game Crashing and Loading Issues: Thoroughly investigate and fix the causes of game crashes and loading failures.

Medium Priority:

  • Rebalance Summon Rates: Adjust summon rates to provide a fairer experience for free-to-play users.
  • Adjust Difficulty Curves: Fine-tune the difficulty of events to avoid excessive RNG and ensure a more balanced challenge.
  • Provide More F2P Content: Introduce more ways for free-to-play users to earn rewards and progress.
  • Optimize Game Performance: Improve the game's optimization to reduce lag and improve performance on a wider range of devices.

Low Priority:

  • Explore Multiplayer Mode: Investigate the feasibility of adding a multiplayer mode.
  • Implement Character Balancing Adjustments: Review and adjust character stats and abilities as needed.

Opportunities for Startup Ideas

  • Mobile Game Optimization Service: A service that helps mobile game developers optimize their games for performance and file size.
  • Gacha Game Rate Tracking App: An app that allows players to track summon rates in gacha games and share their experiences.
  • Mobile Game Account Recovery Service: A company that specializes in helping players recover lost or stolen game accounts.

Trends and Observations

  • Language Preferences: The majority of reviews are in English, but there are also reviews in Spanish, indicating a global player base.
  • Shift in Sentiment: While generally positive, negative reviews often spike around new events or updates, suggesting that changes to the game can have a significant impact on player sentiment.
  • Long-Term Player Base: Many users mention playing the game for several years, indicating a loyal and dedicated player base.

Conclusion

DRAGON BALL Z DOKKAN BATTLE is a popular and engaging mobile game with a strong foundation. However, addressing the identified pain points, particularly those related to server stability, file size, summon rates, and difficulty, is crucial for maintaining player satisfaction and attracting new users. By prioritizing the recommended actions, the developers can enhance the overall user experience and ensure the long-term success of the game.

Overall Recommendation: Focus on improving performance, balancing gameplay, and addressing user support issues to solidify the game's position as a top mobile title.

Original App Link

https://play.google.com/store/apps/details?id=com.bandainamcogames.dbzdokkanww