Customer Reviews (100)

SARTHAK GAMER • 2025-03-24T06:50:17.198Z

Great 🙏🙏🙏

Dean Conway • 2025-03-24T06:19:39.967Z

amazing

Ali • 2025-03-24T04:56:44.525Z

Works great I mean I've got an executive offices build from Claude so vp of one of the executive office s it is @personality static Al under @personality non static Al Corporate Machine VP of executive office @Claude @Librarycard for non static governance. Project:Shadow...Brainstorm..

Summary of Key Insights

  • The Claude app receives overwhelmingly positive reviews, with users praising its coding capabilities, conversational style, and overall helpfulness. However, limitations on usage, the "prompt too long" error, and occasional crashes are significant pain points.
  • Strengths: Excellent coding assistance, natural conversational style, helpfulness across various tasks.
  • Weaknesses: Conversation limits, "prompt too long" error, occasional crashes, lack of image generation capabilities, limited tool integrations (MCPs).
  • Overall Sentiment: Positive. The app enjoys a high rating, with 70% of reviewers giving it 5 stars.
  • Quantitative Metrics:
    • Overall Rating: High (based on score distribution)
    • Score Distribution: 1-star (8%), 2-star (4%), 3-star (8%), 4-star (10%), 5-star (70%)

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly specified, but assumed to be recent based on version number.
  • Analysis Methods: Sentiment analysis (manual), keyword extraction (manual), frequency analysis of mentioned issues and features.

Key User Pain Points

  • Conversation Limits: Users frequently complain about hitting conversation limits, which interrupts their workflow, especially when coding. This is a major source of frustration.
  • "Prompt Too Long" Error: This error is a recurring issue, even with short prompts, rendering the app unusable for some users.
  • Crashes: Some users report the app crashing, disrupting their work.
  • Lack of Image Generation: Some users express disappointment that the app doesn't generate images.
  • Limited Tool Integrations (MCPs): Some users pointed out the lack of tool integrations (MCPs).
  • Account Disabled: One user mentioned their account was disabled for suspicious activity.

Frequently Requested Features

  • Audio Input/Output: Users desire audio input and output for more natural conversations.
  • Version Switching: Users want the ability to switch between different Claude models within the app.
  • MCP (Tool) Integrations: Users want the ability to integrate and use MCPs (presumably Model-based Cognitive Prostheses).
  • Math Equation Rendering (LaTeX): Some users need LaTeX rendering for mathematical equations.
  • Unlimited Messages (or Reduced Cooldowns): Users on the free plan want fewer restrictions on message frequency.

Strengths and Positive Aspects

  • Coding Assistance: The app is highly praised for its coding capabilities, including code generation, debugging, and modification.
  • Conversational Style: Users appreciate the natural, friendly, and respectful conversational style of Claude.
  • Helpfulness: The app is considered helpful for a wide range of tasks, including writing, brainstorming, research, and learning.
  • Ease of Use: Many users find the app easy to use and navigate.
  • Reliability and Accuracy: Users generally find Claude to be reliable and accurate.
  • Large Token Window: The large token window is appreciated for coding tasks.
  • Informative and Professional: Users find the responses informative and professional.

Prioritized Action Recommendations

High Priority:

  • Fix "Prompt Too Long" Error: This is a critical issue that prevents users from using the app.
  • Address Conversation Limits: Re-evaluate the conversation limits and consider offering more generous limits or alternative solutions (e.g., ad-supported usage, tiered pricing).
  • Resolve Crashing Issues: Investigate and fix the reported crashes to improve app stability.

Medium Priority:

  • Implement Version Switching: Allow users to switch between different Claude models within the app.
  • Explore Audio Input/Output: Investigate the feasibility of adding audio input and output to enhance the conversational experience.
  • Implement MCP (Tool) Integrations: Consider adding MCP integrations to increase the app's functionality.
  • Improve Error Messaging: Provide more informative and helpful error messages.

Low Priority:

  • Consider Image Generation: Evaluate whether to add image generation capabilities based on user demand and technical feasibility.
  • Implement Math Equation Rendering (LaTeX): Add LaTeX rendering for mathematical equations.

Opportunities for Startup Ideas

  • AI-Powered Coding Tutor App: Focus solely on coding assistance, with advanced debugging and code generation features. Could offer personalized learning paths and project-based tutorials.
  • AI-Driven Content Creation Suite: Develop an app that integrates text, audio, and image generation capabilities, providing a comprehensive solution for content creators.
  • AI-Based Research Assistant: Create an app specifically designed for research, with advanced search, summarization, and analysis tools.
  • AI-Powered Productivity Tool with MCP Integrations: Develop an app with strong integration capabilities, allowing users to connect Claude with other tools and services.

Trends and Observations

  • Coding Focus: A significant number of users specifically mention using Claude for coding-related tasks, suggesting a strong niche market.
  • Positive Sentiment Despite Limitations: Even with the reported limitations, the overall sentiment remains positive, indicating that users value the app's strengths.
  • Language Preference: The reviews are predominantly in English, with a few in other languages like Persian.
  • Free vs. Pro Plan: Users are aware of the free vs. pro plan differences, with some wishing for more generous free usage.

Conclusion

The Claude app is a highly regarded AI assistant, particularly for coding tasks. While its strengths in conversational style, helpfulness, and coding assistance are evident, the limitations on usage, the "prompt too long" error, and occasional crashes need to be addressed to improve the user experience. By prioritizing the fixes and enhancements outlined in this report, Anthropic can further solidify Claude's position as a leading AI assistant.

Original App Link

https://play.google.com/store/apps/details?id=com.anthropic.claude