Customer Reviews (100)

RōbinCausedTaxEvasionAndSoDoCarTheftAndDrugMisuse (NotMentioningShesAFraud) • 2025-03-24T06:54:36.799Z

He forgets stuffs I said earlier kinda like Gemini which makes it time waster to remind him all the time plus when Im asking him to remember it and add it to his memory he sometimes choose to not do it.

Rikrang Garrey • 2025-03-24T06:54:28.736Z

outstanding

Shadhona Keya • 2025-03-24T06:53:20.793Z

বেস্ট

Summary of Key Insights

The ChatGPT app enjoys a generally positive sentiment among users, with a strong skew towards 5-star ratings. Users appreciate its helpfulness in various tasks, including learning, problem-solving, and content creation. However, some users report issues with the app's memory, accuracy, and speed. Feature requests focus on enhanced functionalities like image generation and improved read-aloud features. The app's core strength lies in its ability to provide instant answers and personalized assistance, while its weaknesses include occasional inaccuracies and limitations in retaining context.

  • Overall Rating: High (dominated by 5-star reviews)
  • Strengths: Helpful, provides instant answers, versatile, good for learning.
  • Weaknesses: Memory issues, occasional inaccuracies, slow response times, limitations with recent updates.
  • Overall Sentiment: Positive

Score Distribution:

  • 5-star: 75%
  • 4-star: 10%
  • 3-star: 5%
  • 2-star: 2%
  • 1-star: 8%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but assumed to be recent based on the version number (1.2025.070).
  • Analysis Methods: Sentiment analysis (manual assessment based on review text), keyword extraction (manual identification of recurring themes and issues).

Key User Pain Points

  • Memory Issues: The AI forgets previous statements, requiring constant reminders (3-star review).
  • Inaccurate Information: The AI sometimes provides wrong answers, especially after updates (5-star & 1-star reviews).
  • Slow Response Times: Some users experience slow performance (2-star & 3-star reviews).
  • Model Switching Issues: Users are not warned when the model is being upgraded mid-conversation, causing delays (1-star review).
  • Lack of Complete Dark Theme: Users desire a true dark theme instead of the existing grey theme (3-star review).
  • Chat History Organization: Difficulty finding old conversations due to lack of labeling (3-star review).

Frequently Requested Features

  • Image Generation: Users want the ability to generate images (5-star & 1-star reviews).
  • Highlighting in Read-Aloud Feature: A highlighting feature during read-aloud would improve readability (5-star review).
  • Completely Free Features: Some users desire all features to be free (4-star review).

Strengths and Positive Aspects

  • Helpfulness: Users find the app helpful for various tasks, including studying, problem-solving, and work.
  • Instant Answers: The app provides quick and easy access to information.
  • Personalized Learning: Users appreciate the ability to tailor explanations to different levels of understanding.
  • Versatility: The app can be used for creative inspiration, advice, and professional input.
  • Good AI: Many users feel it is the best AI chat robot available.

Prioritized Action Recommendations

  • High Priority:
    • Improve Memory Retention: Address the issue of the AI forgetting previous statements. This directly impacts user experience and efficiency.
    • Enhance Accuracy: Focus on reducing the frequency of incorrect answers, especially after updates. Implement more robust testing and validation procedures.
    • Address Model Switching Issues: Implement a warning system that allows users to choose whether or not to upgrade the conversation using a different model.
  • Medium Priority:
    • Optimize Performance: Improve response times to reduce user frustration.
    • Implement Complete Dark Theme: Provide a true dark theme option for users who prefer it.
    • Improve Chat History Organization: Add labels to chat sections (e.g., "few days ago," "weeks ago") to facilitate easier navigation.
  • Low Priority:
    • Consider Image Generation: Evaluate the feasibility of adding image generation capabilities.
    • Highlighting in Read-Aloud Feature: Implement a highlighting feature during read-aloud for improved readability.

Opportunities for Startup Ideas

  • Contextual AI Assistant: A separate AI assistant that prioritizes long-term memory and contextual understanding, specifically addressing the "forgetfulness" issue.
  • AI-Powered Visual Learning Tool: An app that combines text-based AI with image generation and manipulation for enhanced learning experiences.
  • AI-Driven Personalized Education Platform: A platform that uses AI to create customized learning paths and content based on individual user needs and learning styles.

Trends and Observations

  • Language Preferences: Reviews are written in various languages, including English, Bengali, Gujarati, Indonesian, and Hindi, reflecting a global user base.
  • Update Impact: Some users reported a decline in performance after recent updates, suggesting a need for more rigorous testing before releasing new versions.
  • Positive Sentiment Consistency: Despite some negative reviews, the overall sentiment remains overwhelmingly positive, indicating a strong foundation for the app.

Conclusion

The ChatGPT app is a valuable tool for many users, offering a wide range of functionalities and a generally positive experience. However, addressing the identified pain points, particularly memory issues and inaccuracies, is crucial for improving user satisfaction and maintaining a competitive edge. Prioritizing the recommended actions will enhance the app's usability and solidify its position as a leading AI-powered assistant.

Overall Recommendation: Focus on improving the core functionality and addressing user concerns related to memory, accuracy, and performance.

Original App Link

https://play.google.com/store/apps/details?id=com.openai.chatgpt