Customer Reviews (100)

alan robinson • 2025-03-25T21:51:56.210Z

where roster update for 25

shane west • 2025-03-25T15:30:53.908Z

An excellent baseball game providing engaging gameplay for enthusiasts of pitching, hitting, or playing all positions. This is the ideal game for you.

Sean Green • 2025-03-25T03:33:11.503Z

Favorite mobile baseball game graphics are phenomenal

Summary of Key Insights

MLB 9 Innings 25 receives generally positive feedback, with many users praising its engaging gameplay, realistic graphics, and the ability to build their dream team. However, significant issues exist around game stability (freezing, crashing), difficulty in acquiring specific players (especially Legend cards), and concerns about pay-to-win mechanics. Some users also report login problems and outdated rosters. The overall sentiment is positive, but the negative reviews highlight areas needing immediate attention to improve user satisfaction and retention.

  • Overall Rating: The app has a positive skew, with a significant portion of users giving it 5 stars.
  • Key Strengths: Engaging gameplay, realistic graphics, team building, variety of players, and fun factor.
  • Key Weaknesses: Game stability (freezing, crashing), difficulty obtaining desired players (Legends), perceived pay-to-win elements, login issues, and outdated rosters.
  • Overall Sentiment: Mostly positive, but with notable negative feedback regarding specific issues.
  • Score Distribution:
    • 5 stars: 66%
    • 4 stars: 13%
    • 3 stars: 6%
    • 2 stars: 1%
    • 1 star: 14%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but assumed to be recent reviews based on the "MLB 9 Innings 25" title.
  • Analysis Methods:
    • Sentiment Analysis: Manually assessed the sentiment of each review (positive, negative, neutral).
    • Keyword Extraction: Identified frequently used words and phrases to determine common themes and issues.
    • Categorization: Grouped reviews based on the topics discussed (e.g., gameplay, graphics, in-app purchases, bugs).

Key User Pain Points

  • Game Stability (Freezing/Crashing): Several users report the game freezing or crashing, disrupting gameplay and leading to frustration. This is a high-impact issue.
  • Difficulty Obtaining Legend Cards: Many users complain about the extreme difficulty in acquiring Legend cards, even after spending money. This creates a feeling of unfairness and discourages investment.
  • Pay-to-Win Mechanics: Users feel that the game is heavily reliant on in-app purchases to progress and acquire desired players, leading to an uneven playing field.
  • Login Issues: Some users experience problems with their accounts, losing progress or being forced to restart seasons.
  • Outdated Rosters/Incorrect Team Data: A few users mention outdated rosters or receiving unwanted teams with old lineups.
  • Bugs/Glitches: Reports of various bugs, including batting issues, incorrect foul ball calls, and AI cheating.
  • Update Issues: Some users are experiencing issues with the app not updating.
  • Ads opening external apps: Some users reported ads opening up external apps like Paypal which is a security concern.

Frequently Requested Features

  • More Emotion/Taunting for Players: Users want more lively player animations and interactions, similar to other baseball games.
  • Replay Feature: A replay feature to review highlights.
  • Build Your Own Player Option: The ability to create custom players.
  • More Phillies Players and City Connect Uniforms: Specific requests for more content related to the Philadelphia Phillies.
  • Forfeit Option: A way to forfeit games.
  • Injuries and Weather Effects: More realistic elements like injuries and weather-related game alterations.
  • Ability to Pitch When Desired: Users want more control over when they pitch vs. play offense/defense only.

Strengths and Positive Aspects

  • Engaging Gameplay: Many users find the game fun and engaging, particularly the pitching and hitting mechanics.
  • Realistic Graphics: The game's graphics are frequently praised for their realism and detail.
  • Team Building: Users enjoy the process of building and improving their teams with players from different eras.
  • Variety of Players: The inclusion of a wide range of MLB players, including legends, is a major draw.
  • Addictive Nature: Users report being "hooked" on the game for years.
  • Smooth Performance: Some users report smooth performance on their devices.

Prioritized Action Recommendations

High Priority:

  • Address Game Stability Issues: Investigate and fix the freezing and crashing problems immediately. This is the most critical issue affecting user experience.
  • Rebalance Legend Card Acquisition: Adjust the acquisition rate of Legend cards to make them more attainable without excessive spending. Consider alternative methods for obtaining them.
  • Fix Login Issues: Resolve the login problems that are causing users to lose progress. Implement a more robust account management system.
  • Prevent Ads opening external apps: Ads should not automatically open external apps like Paypal.

Medium Priority:

  • Update Rosters Regularly: Ensure that rosters and team data are up-to-date to reflect current MLB standings and player movements.
  • Address Bugs and Glitches: Fix the reported bugs and glitches that are affecting gameplay.
  • Implement a Replay Feature: Add a replay feature to allow users to review key moments in the game.
  • Improve Customer Support: Respond more effectively to user inquiries and provide timely assistance.

Low Priority:

  • Add Player Emotion/Taunting: Incorporate more lively player animations and interactions.
  • Implement Build Your Own Player Option: Add the ability to create custom players.
  • Add More Realistic Elements: Consider adding features like injuries and weather effects.
  • Add Forfeit Option: Implement a forfeit option.

Opportunities for Startup Ideas

  • Personalized Baseball Game Training App: An app that analyzes user gameplay in MLB 9 Innings and provides personalized training recommendations to improve their skills.
  • MLB 9 Innings Companion App: A companion app that provides real-time MLB news, stats, and information to enhance the in-game experience. Could include features like team roster comparisons, player scouting reports, and live game updates.
  • Community Forum/Marketplace for MLB 9 Innings: A dedicated platform where players can connect, share strategies, trade virtual items, and discuss the game.

Trends and Observations

  • Language Preferences: Predominantly English reviews, with some Spanish reviews indicating a potential market in Spanish-speaking regions.
  • Pay-to-Win Concerns: Recurring concerns about the game's monetization model suggest a need for more balanced progression mechanics.
  • Long-Term Player Base: Some users have been playing the game for many years, indicating a loyal player base that is worth retaining.
  • Team-Specific Requests: The request for more Phillies content highlights the importance of catering to specific fan bases.

Conclusion

MLB 9 Innings 25 has a strong foundation with engaging gameplay and realistic graphics, but several key issues need to be addressed to improve user satisfaction and retention. Prioritizing game stability, rebalancing the acquisition of Legend cards, and fixing login issues are crucial for maintaining a positive user experience. By addressing these concerns and incorporating user feedback, the developers can further enhance the game's appeal and solidify its position as a leading mobile baseball game.

Overall Recommendation: Focus on fixing critical bugs and improving the user experience to capitalize on the game's existing strengths and address user pain points.

Original App Link

https://play.google.com/store/apps/details?id=com.com2us.ninepb3d.normal.freefull.google.global.android.common