Customer Reviews (100)

achoka Ben • 2025-03-24T11:40:09.755Z

Best app able to learn new skills and classic cuisines with best Chefs

hossain miir • 2025-03-15T18:12:09.183Z

Awesome

Donald Dias • 2025-03-03T19:39:26.122Z

Gronda makes it easy to build your career portfolio.

Summary of Key Insights

  • Gronda is perceived as a valuable resource for culinary professionals seeking inspiration, new techniques, and career opportunities. However, significant issues regarding subscription management, video player functionality, and account creation negatively impact user experience. The app is praised for its content and potential but criticized for its execution and pricing model. The overall sentiment is mixed, with a high number of 5-star reviews offset by a substantial number of 1-star reviews, indicating a polarized user experience.

  • Strengths: High-quality culinary content, inspiration for chefs, career opportunities, and unique recipes.

  • Weaknesses: Subscription management issues (cancellation problems, double charging), video player limitations (no skipping/fast forward), account creation problems, high cost/paywall, buggy app, and insufficient step-by-step guidance in videos.

  • Overall Rating: While the average rating is likely around 4 stars given the provided distribution, the high number of 1-star reviews indicates significant issues affecting a considerable portion of users.

  • Score Distribution: 5-star: 57%, 4-star: 6%, 3-star: 4%, 2-star: 7%, 1-star: 26%. This demonstrates a bimodal distribution, suggesting the app either delights or severely frustrates users.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent given the version number (6.103.2).
  • Analysis Methods: Sentiment analysis (categorizing reviews as positive, negative, or neutral based on keywords and phrases), keyword extraction (identifying frequently mentioned issues and features), and thematic analysis (grouping related issues and suggestions).

Key User Pain Points

  • Subscription Management Issues:
    • Difficulty canceling subscriptions. Users report being charged even after canceling, and the "manage subscription" button within the app doesn't function.
    • Double charging: Some users are charged for both monthly and yearly subscriptions simultaneously.
    • Lack of refunds despite cancellation policies.
  • Video Player Limitations:
    • Inability to skip or fast-forward videos (outside of masterclasses).
    • Videos resetting to the beginning when attempting to navigate.
    • Short, fast-paced videos with minimal step-by-step guidance.
    • Poor video quality/glitchy playback.
    • Lack of fullscreen option.
  • Account Creation Problems:
    • Inability to sign up or register.
    • Email addresses not recognized during signup.
    • Verification code issues.
  • High Cost and Paywall:
    • Perception of the app being too expensive, especially for hobby chefs.
    • Excessive prompting to upgrade to Pro.
    • Significant content locked behind a paywall.
  • App Bugs and Glitches:
    • App crashes when selecting categories.
    • Scrolling glitches.
    • Poor framerate.
  • Search Functionality Issues:
    • Search engine not working effectively.

Frequently Requested Features

  • Improved video player functionality (skipping, fast-forwarding, fullscreen).
  • More detailed and step-by-step video instructions.
  • Easier subscription cancellation process within the app.
  • More free content or a more affordable pricing structure.
  • Improved search functionality.
  • Real 16:9 video format.

Strengths and Positive Aspects

  • High-Quality Content: Users appreciate the unique recipes, techniques, and inspiration provided by professional chefs.
  • Career Opportunities: The app is seen as a valuable tool for connecting with potential employers in the culinary industry.
  • Learning and Skill Development: Users find the app helpful for improving their cooking skills and expanding their culinary knowledge.
  • Inspiration and Creativity: The app is a source of inspiration for new dishes and culinary techniques.
  • Good Format for Chefs: Professional chefs find the app well-suited to their needs.
  • Helpful for Research: The app is a good way to research and try new techniques.

Prioritized Action Recommendations

High Priority:

  • Fix Subscription Management Issues: Implement a reliable and user-friendly subscription cancellation process within the app. Address double-charging issues and ensure refunds are processed according to policy.
  • Improve Video Player Functionality: Add skipping, fast-forwarding, and fullscreen options to the video player. Optimize video playback to reduce glitches and improve performance.
  • Address Account Creation Problems: Resolve issues preventing users from signing up or registering. Provide clear error messages and troubleshooting guidance.

Medium Priority:

  • Revise Pricing Model: Consider offering a more affordable pricing structure or increasing the amount of free content to attract a wider audience. Reduce the frequency of upgrade prompts.
  • Enhance Video Content: Create more detailed and step-by-step video instructions, particularly for complex recipes.
  • Fix App Bugs and Glitches: Address app crashes, scrolling glitches, and poor framerate to improve overall app stability and performance.
  • Improve Search Functionality: Ensure the search engine works effectively and allows users to easily find desired recipes and content.

Low Priority:

  • Implement Real 16:9 Video Format: Convert videos to a 16:9 aspect ratio for a better viewing experience.

Opportunities for Startup Ideas

  • Subscription Management Service for Mobile Apps: A service that helps app developers easily integrate and manage subscriptions, ensuring a smooth and transparent cancellation process.
  • AI-Powered Recipe Video Creator: A tool that automatically generates step-by-step video instructions from text-based recipes, addressing the lack of detailed guidance in many cooking apps.
  • Culinary Skills Assessment App: An app that assesses a user's culinary skills and provides personalized recommendations for recipes and training resources.

Trends and Observations

  • Polarized User Experience: The high number of both 5-star and 1-star reviews indicates a significant disparity in user experiences. Some users are highly satisfied with the content and functionality, while others are severely frustrated by technical issues and the pricing model.
  • Recurring Complaints: Subscription management and video player limitations are consistently mentioned as major pain points.
  • Need for Beginner-Friendly Content: Some users find the app too advanced and lacking in basic recipes and guidance for beginners.
  • Negative Sentiment Towards Paywalls: Many users express frustration with the amount of content locked behind a paywall.

Conclusion

Gronda has the potential to be a leading culinary resource for professionals, but significant improvements are needed to address user pain points, particularly regarding subscription management, video player functionality, and pricing. By prioritizing these issues, Gronda can improve user satisfaction, increase retention, and solidify its position in the market. The app is recommended for chefs willing to pay for premium content, but with a strong caveat regarding potential subscription and technical issues.

Original App Link

https://play.google.com/store/apps/details?id=com.gronda.app