Customer Reviews (500)

Coltopian • 2025-03-11T06:43:17-07:00

The application never sizes out on landscape correctly any more. On a 16 Pro Max the sizing when moved into landscape mode goes to small or over sizes and is off the screen. It is never consistent. The creator do appear to ever want to up date to program any more.

Mousy1356 • 2025-02-22T20:32:24-07:00

I love your game, I play it every night. But I would love if you'd have a dark color option for the front of the cards. It would help a lot with lowering the brightness and make it more comfortable for the eyes. Thank you for making this game app.

Miabs1 • 2025-02-09T09:40:25-07:00

I’ve been playing this game for a long time and have enjoyed the Daily Challenge. I had a really long daily winning streak, but all of a sudden when trying to access the Daily Challenge, there’s a popup that says I need to be online or have internet access to play the Daily Challenge. What happened? I’m online with a good strong connection and I get this message.

Summary of Key Insights

The MobilityWare FreeCell app enjoys a generally positive sentiment, reflected in its high average rating (primarily driven by a large percentage of 5-star reviews). Users appreciate the game's challenging yet engaging nature, its role as a mental exercise, and the absence of disruptive ads in the paid version. However, recent updates have introduced pain points related to UI changes, performance issues, and unwanted features like excessive animations or forced goals. There is a noticeable division in sentiment regarding these updates, with some users embracing the new features and others strongly preferring the previous version. A significant number of users report technical issues like connection problems, screen sizing inconsistencies, and achievement tracking errors.

Key Strengths:

  • Addictive and engaging gameplay
  • Challenging mental exercise
  • Ad-free experience (paid version)
  • Customization options (card backs, backgrounds)
  • Daily Challenges

Key Weaknesses:

  • Negative reactions to recent UI/UX updates
  • Performance issues (freezing, crashing, slowness)
  • Technical glitches (connection problems, achievement tracking)
  • Unwanted features (animations, forced goals)
  • Screen sizing issues on certain devices

Overall Sentiment: Positive, but with growing concerns about recent updates.

Quantitative Metrics:

  • Overall Rating: High (driven by 5-star reviews)
  • 5-Star Reviews: 73% (365/500)
  • 4-Star Reviews: 10.8% (54/500)
  • 3-Star Reviews: 5.6% (28/500)
  • 2-Star Reviews: 3.6% (18/500)
  • 1-Star Reviews: 7% (35/500)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but the reviews appear to span several years, with a concentration of recent feedback relating to version 5.4.0 and earlier versions of the app.
  • Analysis Methods: The analysis involved a qualitative review of user comments to identify recurring themes, sentiment analysis based on star ratings and review text, and keyword extraction to pinpoint frequently mentioned features and issues.

Key User Pain Points

  • Negative UI/UX Changes: Many users dislike the new UI introduced in recent updates, describing it as "clunky," "childlike," and "ugly." They miss the simplicity and clarity of the previous version.
  • Performance Issues: Frequent reports of freezing, crashing, and slow performance, especially after updates.
  • Connectivity Problems: Some users experience issues connecting to the internet, preventing them from accessing daily challenges.
  • Screen Sizing Issues: Inconsistent screen sizing, particularly in landscape mode on certain devices (e.g., iPhone 16 Pro Max), with elements being cut off or misaligned. Dynamic Island covering cards.
  • Unwanted Features: Complaints about forced goals, excessive animations, and highlighted movable cards, with a lack of options to disable them.
  • Achievement Tracking Errors: Users report that achievements in Game Center are not being tracked correctly, even after meeting the requirements.
  • Ad Issues (Paid Version): Some users who paid for the ad-free version still report seeing ads or having to agree to data collection policies.
  • Game Center Pop-ups: Annoying and useless Game Center pop-up reminder that started with the last update.

Frequently Requested Features

  • Option to Revert to Previous UI: A significant number of users want the option to revert to the older, simpler UI.
  • Disable Unwanted Features: Users want the ability to disable animations, highlighted cards, and forced goals.
  • Improved Game Center Integration: Fix achievement tracking and ensure proper synchronization across devices.
  • Offline Play for Winnable Games: Allow access to winnable games even without an internet connection.
  • Dark Mode/Card Options: Darker card options to reduce brightness and eye strain.
  • More Frequent Daily Challenges: Some users want daily challenges to be available more than once a day.
  • Difficulty Level Indicator: Feature to indicate the difficulty level of each game.
  • Ability to sync stats between devices.

Strengths and Positive Aspects

  • Addictive Gameplay: Users consistently describe the game as addictive and enjoyable.
  • Mental Exercise: Many appreciate the game's ability to keep their minds engaged and sharp.
  • Ad-Free Experience (Paid Version): The paid version is valued for its lack of disruptive ads.
  • Customization Options: Users appreciate the ability to customize card backs, backgrounds, and other settings.
  • Daily Challenges: The daily challenges are a popular feature for many users.
  • Winnable Games: The option to play winnable games is appreciated by those who prefer a guaranteed solution.
  • Responsive Support: Some users noted that support is very prompt in responding.

Prioritized Action Recommendations

High Priority:

  • Address Performance Issues: Investigate and fix the reported freezing, crashing, and slow performance issues.
  • Fix Screen Sizing Problems: Resolve the screen sizing inconsistencies on various devices, especially in landscape mode.
  • Address UI/UX Concerns: Provide options to customize or revert to the previous UI, or significantly improve the current design based on user feedback.
  • Fix Game Center Issues: Resolve achievement tracking errors and ensure proper synchronization across devices.
  • Investigate Ad Issues (Paid Version): Ensure that users who paid for the ad-free version are not seeing ads or being subjected to data collection policies.
  • Remove Game Center Pop-ups: Remove the incredibly annoying and useless Game Center pop-up reminder.

Medium Priority:

  • Provide Options to Disable Unwanted Features: Allow users to disable animations, highlighted cards, and forced goals.
  • Improve Offline Play: Enable access to winnable games even without an internet connection.
  • Add Dark Mode/Card Options: Introduce darker card options to reduce brightness and eye strain.
  • Difficulty Level Indicator: Implement a feature to indicate the difficulty level of each game.

Low Priority:

  • More Frequent Daily Challenges: Consider offering daily challenges more than once a day.
  • Enhance Scoring System: Explore ways to improve the scoring system to consider game difficulty.
  • Add Card Sounds: Re-add sounds of cards on auto-fill.

Opportunities for Startup Ideas

  • FreeCell Variant with Adaptive Difficulty: A FreeCell game that dynamically adjusts the difficulty based on the player's skill level, providing a personalized challenge.
  • Social FreeCell: A FreeCell game with integrated social features, allowing players to compete against each other, share strategies, and collaborate on challenging games.
  • FreeCell Puzzle Game: A hybrid game that combines FreeCell mechanics with puzzle elements, requiring players to solve logic puzzles to unlock moves or reveal hidden cards.
  • Customizable Card Sets: An app that allows users to create and share custom card sets with unique designs and themes.

Trends and Observations

  • Strong Negative Reaction to Recent Updates: There's a clear trend of negative sentiment towards recent UI/UX updates, indicating a need for careful consideration of user preferences in future releases.
  • Emphasis on Performance and Stability: Users consistently prioritize performance and stability over new features, highlighting the importance of thorough testing and optimization.
  • Desire for Customization: Many users express a desire for greater control over the app's appearance and functionality, suggesting a demand for more customization options.
  • Addiction & Relaxation: The game serves two key purposes for users: mental stimulation and relaxation. Any changes should consider both these aspects.

Conclusion

The MobilityWare FreeCell app is a popular and well-regarded game, but recent updates have introduced significant pain points that need to be addressed. By prioritizing performance improvements, addressing UI/UX concerns, and providing greater customization options, MobilityWare can regain user trust and ensure the long-term success of the app. It's crucial to listen to user feedback and carefully consider the impact of changes on the overall user experience.

Overall Recommendation: Focus on addressing the high-priority issues related to performance, UI/UX, and technical glitches. Consider offering options to revert to the previous UI or disable unwanted features. Continuously monitor user feedback to ensure that future updates align with user preferences.

Original App Link

https://apps.apple.com/us/app/freecell/id284862767?uo=2