Customer Reviews (100)

CHARLIE • 2025-04-02T18:39:01.573Z

would be great to get past tutorials, ten minutes in stuck, can't progress.

rob Hoodwing • 2025-04-02T14:06:29.435Z

how long before I have to spend more money

jay morrison • 2025-04-01T23:33:31.447Z

great

Summary of Key Insights

Age of Origins receives a mixed reception. While many users praise the game's graphics, engaging gameplay, and the blend of strategy and action, a significant portion express concerns about its "pay-to-win" nature, glitches, and misleading advertising. The game seems to have a strong appeal to users who enjoy the zombie theme and city-building aspects, but issues with progression, alliance mechanics, and customer support detract from the overall experience. The overall sentiment is cautiously optimistic, with a high percentage of 5-star reviews tempered by significant negative feedback.

  • Strengths: Engaging gameplay, good graphics, fun zombie theme, alliance features.
  • Weaknesses: Pay-to-win mechanics, glitches, misleading advertising, poor customer support, alliance issues (forced leadership, inability to switch alliances), language support limitations.
  • Overall Rating: Approximately 4.05 stars based on the review distribution.
  • Score Distribution: 5-star (58%), 4-star (13%), 3-star (6%), 2-star (5%), 1-star (18%).

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on review content.
  • Analysis Methods: Sentiment analysis based on review text, keyword extraction to identify recurring themes and issues, and manual categorization of feedback.

Key User Pain Points

  • Pay-to-Win Mechanics: This is the most significant and frequently cited issue. Users feel progression is severely hampered without spending money, creating an unfair advantage for paying players.
  • Glitches and Technical Issues: Several users reported glitches, freezing, and connectivity problems, hindering gameplay.
  • Misleading Advertising: Some users claim the game is not as advertised, leading to disappointment.
  • Alliance Issues: Forced alliance leadership and the inability to switch alliances are frustrating for some players. Inactivity within alliances is also a problem.
  • Poor Customer Support: Difficulty contacting support and unresolved issues are mentioned.
  • Language Support: Lack of Persian language support is a recurring complaint from Persian-speaking users.
  • Slow Progression: Leveling up becomes very slow after a certain point (city level 20), requiring significant time and resources.
  • Troop Loss Issues: Users report troops disappearing without warning, potentially due to game mechanics or glitches.

Frequently Requested Features

  • Improved Language Support: Specifically, Persian language support.
  • PC Version Availability: Some users want to play the game on PC.
  • More Free Content/Less Pay-to-Win: Users desire a more balanced gameplay experience that doesn't heavily rely on in-app purchases.
  • Alliance Transfer/Leadership Change: Ability to transfer alliance leadership or leave inactive alliances.
  • Better Tutorial/Guidance: Some new players struggle with the game mechanics and tutorials.
  • More Zombie Killing, Less City Building: Some players want more action and less resource management.

Strengths and Positive Aspects

  • Engaging Gameplay: Many users find the game fun and addictive.
  • Good Graphics: The graphics are frequently praised.
  • Strategic Depth: The combination of tower defense, city building, and action elements is appealing.
  • Alliance Features: Playing with others and participating in alliance events is a positive aspect for many.
  • Zombie Theme: The post-apocalyptic zombie setting is popular.
  • Officer System: The ability to collect and train officers adds strategic depth.

Prioritized Action Recommendations

  • High Priority:
    • Address Pay-to-Win Mechanics: Rebalance the game economy to allow for more reasonable progression without excessive spending. This could involve increasing resource rewards, reducing upgrade costs, or offering more free content.
    • Fix Glitches and Technical Issues: Thoroughly test and debug the game to resolve freezing, connectivity problems, and other technical issues.
    • Improve Customer Support: Make it easier for users to contact support and ensure timely and helpful responses. Address the image permission issue.
  • Medium Priority:
    • Improve Alliance Mechanics: Allow players to transfer alliance leadership or leave inactive alliances. Implement systems to promote alliance activity.
    • Address Misleading Advertising: Ensure that advertising accurately reflects the gameplay experience.
    • Implement Persian Language Support: Fulfill the long-standing request for Persian language support.
    • Optimize Resource Gathering: Make resource gathering less tedious, especially for steel.
  • Low Priority:
    • Consider a PC Version: Evaluate the feasibility of developing a PC version based on user demand.
    • Improve Tutorial/Guidance: Provide more comprehensive tutorials and guidance for new players.

Opportunities for Startup Ideas

  • Fair Mobile Strategy Game Platform: A platform that certifies mobile strategy games as "fair" by ensuring balanced gameplay and minimal pay-to-win mechanics.
  • AI-Powered Alliance Management Tool: A tool that helps alliance leaders manage their alliances by identifying inactive players, suggesting strategies, and automating tasks.
  • Localized Mobile Game Support Service: A service that provides language localization and cultural adaptation for mobile games, catering to underserved languages like Persian.

Trends and Observations

  • Language Preference: There is a strong demand for Persian language support.
  • Pay-to-Win Sentiment: Negative sentiment is often tied to the perceived "pay-to-win" nature of the game.
  • Gameplay Dissatisfaction: Some players want less city building and more action.
  • Long-term Player Frustration: Some long-term players are expressing dissatisfaction with recent changes or game balance.

Conclusion

Age of Origins has the potential to be a highly successful mobile strategy game. However, the negative feedback regarding pay-to-win mechanics, glitches, and customer support must be addressed. By prioritizing the recommendations outlined above, the developers can improve the user experience, increase player retention, and enhance the game's overall reputation. A focus on fairness, technical stability, and responsive customer service is crucial for long-term success.

Original App Link

https://play.google.com/store/apps/details?id=com.camelgames.aoz