Customer Reviews (500)

TheOne456123 • 2025-03-25T08:04:02-07:00

guys please give this game a chance i’m sure you’d love it tbh. The devs are very proactive in updating the game to players liking and are very generous as far as rewards and in-game currency goes. the Echo Exp. is really the only grindy annoying thing to deal with!

😃me😃☀️☀️ • 2025-03-25T05:32:45-07:00

Here is why I think you should play Wuthering Waves one character designs are amazing too storyline amazing like I mean really good three 4 star characters feel like Genshin’s five stars five the world it’s amazing. It looks so pretty especially on highest performance, but even if you don’t have it at that it still looks amazing. Six last but not least my favorite part the developers actually listen. Genshin doesn’t they actually really do well that was my review if I could write this game as a one to 10 out of 10

Bri // :3 • 2025-03-25T01:09:13-07:00

wuthering waves is a great and amazing game, all the characters and their designs are beautiful!! Some of their weapon designs are very cool as well!! Me personally I love all the places that we explore and the new characters we get!! Many other people would probably love something else, but I love the places that we go to. Mainly cause of the beauty and the colors in each place!!

Summary of Key Insights

Wuthering Waves receives generally positive reviews, with a strong emphasis on its engaging combat, beautiful graphics, and the responsiveness of the developers to player feedback. A significant portion of users praise the game's generosity and its potential to surpass similar titles like Genshin Impact. However, the app suffers from performance issues, particularly on mobile devices, and a lack of controller support on iOS. There are also some concerns about the male to female character ratio and story related issues. The overall sentiment is positive, with a high percentage of 5-star reviews.

Quantitative Metrics:

  • Overall rating: approximately 4.3 stars (based on the provided score distribution)
  • Score Distribution:
    • 5-star: 62% (310/500)
    • 4-star: 9.4% (47/500)
    • 3-star: 9.4% (47/500)
    • 2-star: 4.4% (22/500)
    • 1-star: 14.8% (74/500)

Key Strengths:

  • Engaging and skill-based combat system
  • Beautiful graphics and world design
  • Generous gacha system and rewards
  • Responsive developers who listen to player feedback

Key Weaknesses:

  • Performance issues (crashing, lagging, overheating) on mobile devices, especially iPads
  • Lack of full controller support, particularly for Backbone on iOS
  • Gender imbalance in character releases (more female than male)
  • Storyline criticisms (harem elements, repetitive dialogue, slow start)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: The reviews appear to be from the past few months, primarily after the game's initial release and leading up to and including the 2.0 update.
  • Analysis Methods:
    • Sentiment analysis: Identifying positive, negative, and neutral opinions expressed in the reviews.
    • Keyword extraction: Identifying frequently mentioned topics, features, and issues.
    • Frequency analysis: Counting the occurrence of specific issues and feature requests.

Key User Pain Points

  • Performance Issues on Mobile (High Priority): Crashing, lagging, and overheating are the most frequently reported issues, especially on iPads and older devices. This significantly impacts the user experience and prevents players from fully enjoying the game. Many users mention being kicked out mid-game, even with low graphics settings.
  • Lack of Backbone Controller Support on iOS (High Priority): A significant number of users complain about the lack of proper support for Backbone and similar USB-C controllers on iOS devices. The workaround of connecting an Xbox/PS controller first is tedious.
  • Account Login Issues (Medium Priority): Several users report problems with logging in, linking accounts (especially on PS5), and email verification. These issues can prevent players from accessing their accounts and progress.
  • Large Download/Update Sizes (Medium Priority): Many users complain about the large initial download size and the need to redownload the entire game with each update.
  • Story Related Issues (Low Priority): Some users find the story boring, repetitive, or poorly written, particularly the "harem" elements and the focus on the main character.
  • Difficulty and Tediousness (Low Priority): Some players find the game too difficult or grindy, especially regarding combat and certain events.

Frequently Requested Features

  • Backbone Controller Support on iOS (High Priority): This is by far the most requested feature.
  • Russian Language Support (Medium Priority): A significant number of users request Russian language localization.
  • More Male Characters (Medium Priority): Many players express a desire for more playable male characters to balance the gender ratio.
  • Xbox Release (Low Priority): Some users request a version of the game for Xbox consoles.
  • Keyboard and Mouse Compatibility on Mobile (Low Priority): A few users request keyboard and mouse support for mobile devices.
  • Skip Cutscenes (Low Priority): Several users requested skip buttons for cutscenes due to crashing issues.
  • 45 FPS option on IOS (Low Priority): Some users request a 45 FPS option on IOS to balance performance and battery life.

Strengths and Positive Aspects

  • Engaging Combat System: Many users praise the combat system for being skill-based, fluid, and fun. The Echo system is also well-received.
  • Beautiful Graphics and World Design: The game's graphics, character designs, and world scenery are consistently praised as being visually stunning and immersive.
  • Generous Gacha System: Users appreciate the generous rewards, the relatively fair gacha rates, and the F2P-friendly nature of the game.
  • Responsive Developers: A significant number of reviews highlight the developers' responsiveness to player feedback and their commitment to improving the game.
  • Unique Exploration Mechanics: The grappling hook, wall running, and glider are praised for making exploration fun and engaging.
  • Well Designed Characters: Many users love the unique character designs and personalities.
  • Story Improvements: Some users noted the storyline improved significantly, especially in the 2.0 Rinascita update.
  • QoL improvements: Many users appreciate the quality of life improvements made to the game since launch.

Prioritized Action Recommendations

High Priority:

  1. Optimize Mobile Performance: Investigate and address the performance issues (crashing, lagging, overheating) on mobile devices, particularly iPads. This should be the top priority.
  2. Implement Full Backbone Controller Support on iOS: Provide native support for Backbone and similar USB-C controllers on iOS devices.
  3. Address Account Login Issues: Streamline the account creation and linking process, and improve customer support response times for account-related problems.

Medium Priority:

  1. Reduce Download/Update Sizes: Explore ways to reduce the initial download size and optimize the update process to avoid requiring users to redownload the entire game with each update.
  2. Increase Male Character Releases: Address the gender imbalance by releasing more playable male characters in future updates.
  3. Add Russian Language Support: Prioritize the addition of Russian language localization to cater to the significant number of Russian-speaking players.
  4. Improve Customer Service: Address customer service response times and ensure that reported issues are properly investigated and resolved.

Low Priority:

  1. Address Storyline Criticisms: Consider revising the storyline to reduce "harem" elements and improve character development.
  2. Explore Xbox Release: Evaluate the feasibility of releasing the game on Xbox consoles.
  3. Add Keyboard and Mouse Compatibility on Mobile: Evaluate the feasibility of adding keyboard and mouse support for mobile devices.

Opportunities for Startup Ideas

  • Mobile Game Optimization Service: A service that helps game developers optimize their games for mobile devices, addressing issues like crashing, lagging, and overheating.
  • Controller Compatibility Solution: A software solution that provides seamless controller support for mobile games, particularly for devices like the Backbone.
  • Gacha Game Analytics Platform: A platform that provides detailed analytics on gacha game trends, character popularity, and player spending habits.
  • Gacha Content Creation Tool: A tool that allows players to create and share their own gacha game content, such as characters, stories, and events.

Trends and Observations

  • Positive Sentiment Increase After 2.0 Update: Many users noted significant improvements with the 2.0 Rinascita update, suggesting that the developers are actively addressing player feedback and improving the game.
  • Genshin Impact Comparison: The game is frequently compared to Genshin Impact, with many users expressing a preference for Wuthering Waves due to its combat, generosity, and responsive developers.
  • Mobile vs. PC/PS5 Experience: Users consistently note that the game is significantly better on PC and PS5 due to performance issues on mobile devices.
  • Language Preferences: There is a strong demand for Russian language support.

Conclusion

Wuthering Waves is a promising open-world action RPG with a strong foundation in its engaging combat, beautiful graphics, and responsive developers. However, the game needs to address its performance issues on mobile devices and improve controller support on iOS to reach its full potential. By prioritizing these improvements and continuing to listen to player feedback, Wuthering Waves has the potential to become a leading title in the gacha game market.

Original App Link

https://apps.apple.com/us/app/wuthering-waves/id6475033368?uo=2