Customer Reviews (100)

Ramzan Ansari Ramzan Ansari • 2025-03-25T05:30:29.802Z

very good

Ter Hanisi Antonio • 2025-03-25T05:10:32.554Z

amazing

Envy-Rose Nolan • 2025-03-25T05:03:58.995Z

I hat this app

Summary of Key Insights

Sketchbook is generally well-received as a free and user-friendly drawing app, particularly appealing to beginners. Its strengths lie in its comprehensive feature set, lack of ads, and ease of use. However, users frequently report issues with crashes, file saving/opening problems (especially TIFF files), and the absence of certain features like an eraser (for some users), a color wheel, and more advanced canvas size adjustments. The overall sentiment is positive, with a significant majority (60%) giving the app a 5-star rating. However, the 1-star ratings (16%) highlight critical issues that need addressing.

Quantitative Metrics:

  • Overall Rating: Approximately 4.2 stars (based on the score distribution)
  • 5-Star Ratings: 60%
  • 4-Star Ratings: 15%
  • 3-Star Ratings: 8%
  • 2-Star Ratings: 1%
  • 1-Star Ratings: 16%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, assuming recent reviews.
  • Analysis Methods: Sentiment analysis (categorizing reviews as positive, negative, or neutral), keyword extraction (identifying frequently mentioned words and phrases), and thematic analysis (grouping reviews based on common themes and issues).

Key User Pain Points

  • App Crashes & Glitches: Several users report app crashes, freezing, and the need to clear data, leading to loss of work and settings. This is a significant pain point.
  • File Saving/Opening Issues (TIFF): Problems opening or saving files, particularly related to TIFF files and the "Sketchbook Gallery" folder, are frequently reported. This results in lost artwork and frustration.
  • Missing Eraser (Confusion): Some users report difficulty finding or using the eraser tool, suggesting a usability issue.
  • Color Picker/Color Wheel: A lack of a color wheel is a recurring complaint.
  • Canvas Size Adjustment: Some users find canvas size adjustments to be complicated or limited.
  • Lagging: Some users experience lagging.
  • Mirror Tool Broken: At least one user reported that the mirror tool is broken.

Frequently Requested Features

  • Color Wheel: A dedicated color wheel for easier color selection.
  • Liquify Tool: One user specifically requested a liquify tool.
  • Grid System: A grid system for precise drawing and perspective.
  • More Non-Premium Tools: Users on Chromebooks, in particular, want access to more features without needing to pay.
  • 300 DPI Support: One user requested support for 300 DPI resolution for better printing.
  • Material You Icon: One user asked for an update to the Material You icon.

Strengths and Positive Aspects

  • Ease of Use: Many users praise the app's ease of use, especially for beginners.
  • Free Features: The fact that many features are free and accessible without subscriptions is a major draw.
  • Brush Variety: Users appreciate the wide range of brushes and customization options.
  • No Ads: The absence of ads is a significant positive.
  • Comprehensive Feature Set: Users find the app to be a powerful tool with features comparable to paid apps.
  • Suitable for Various Purposes: Users use the app for sketching, painting, fashion design, image editing, and even creating YouTube content.
  • Offline Use: The ability to use the app offline is a plus for some users.

Prioritized Action Recommendations

High Priority:

  • Address App Crashes and Glitches: Investigate and fix the reported crashes and freezing issues. This directly impacts usability and user satisfaction.
  • Resolve File Saving/Opening Issues (TIFF): Fix the problems related to TIFF files and the "Sketchbook Gallery" folder to prevent data loss.
  • Improve Eraser Usability: Make the eraser tool more intuitive and easily accessible, possibly with better visual cues.

Medium Priority:

  • Implement a Color Wheel: Add a color wheel to improve color selection and workflow.
  • Simplify Canvas Size Adjustment: Make canvas size adjustments more user-friendly.
  • Optimize Performance: Address lagging issues reported by some users.

Low Priority:

  • Add a Grid System: Consider adding a grid system for users who need precise drawing tools.
  • Offer More Non-Premium Tools: Explore offering more features in the free version, especially for Chromebook users.
  • Add Liquify Tool: Assess the feasibility of adding a liquify tool.
  • Support 300 DPI: Consider adding support for higher resolutions like 300 DPI.
  • Update Material You Icon: Update the app icon to follow Material You design guidelines.
  • Fix Broken Mirror Tool: Fix the mirror tool, as at least one user reports it is broken.

Opportunities for Startup Ideas

  • Cloud-Based Backup and Sync: A startup could develop a service that provides seamless cloud-based backup and synchronization of Sketchbook projects, addressing the data loss concerns raised in the reviews.
  • Advanced Brush Pack Marketplace: A marketplace offering custom brush packs designed by professional artists could be a valuable addition to the Sketchbook ecosystem.
  • AI-Powered Drawing Assistant: An AI-powered assistant that provides real-time feedback and suggestions on composition, perspective, and anatomy could help users improve their drawing skills.
  • Sketchbook-Specific Tutorials Platform: A platform dedicated to providing tutorials and learning resources specifically for Sketchbook could help users master the app's features and techniques.

Trends and Observations

  • Language Preferences: The reviews are predominantly in English, but there are also reviews in other languages, indicating a global user base.
  • Positive Sentiment: The overall sentiment is positive, suggesting that users generally enjoy the app despite the reported issues.
  • Beginner-Friendly Focus: Many users highlight the app's ease of use, indicating that it is particularly appealing to beginners.
  • Recurring Technical Issues: The persistence of technical issues like crashes and file saving problems suggests that these are ongoing challenges that need to be addressed.

Conclusion

Sketchbook is a popular and well-regarded drawing app with a strong reputation for its free features and ease of use. However, technical issues like crashes and file saving problems are hindering the user experience. Addressing these issues should be a top priority. Implementing frequently requested features like a color wheel and improved canvas size adjustment would further enhance the app's appeal. Overall, Sketchbook has the potential to be an even more powerful and user-friendly drawing tool with targeted improvements.

Original App Link

https://play.google.com/store/apps/details?id=com.adsk.sketchbook