Customer Reviews (100)

Ur_girl_damilola • 2025-09-06T21:16:40.483Z

this has been one of the best walking apps yet yes there are some ads but i rarely get them so that's good. it gives me motivation because of the notifications and I'm starting to do good I really recommend ❤️❤️

No One • 2025-09-05T19:52:00.501Z

really bad for accuracy and the ads are horrible.

makio mwawasi • 2025-09-05T06:22:12.850Z

love it

Summary of Key Insights

StepsApp enjoys generally positive sentiment, with many users appreciating its simplicity, motivational notifications, and ease of use. However, significant concerns exist regarding accuracy, intrusive ads, and functionality issues after updates. The app's strengths lie in its user-friendly interface and motivational features, while its weaknesses center around reliability and intrusive advertising. The overall rating skews positive, but the negative reviews highlight critical areas needing improvement.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, assuming a recent snapshot.
  • Analysis Methods: Manual review and thematic analysis to identify recurring issues, sentiments, feature requests, and positive feedback. Quantitative analysis of star rating distribution.

Key User Pain Points

  • Inaccuracy in Step Counting: Multiple users report the app failing to accurately count steps, sometimes showing zero steps despite walking for extended periods. This undermines the core functionality and user trust.
  • Intrusive and Unskippable Ads: Several reviewers complain about the frequency and obtrusiveness of ads, especially full-screen ads that interrupt app usage and negatively impact the user experience.
  • Functionality Issues After Updates: Some users experience the app randomly stopping counting steps or shutting off after updates, requiring them to reopen the app to resume tracking.
  • Lack of Workout Feature (Android): One user specifically calls out the absence of a workout feature present in the iPhone version, deeming the replaced feature redundant.
  • App Freezing: Some users have reported the app freezing, which impacts its step-counting ability.

Frequently Requested Features

  • Bike Tracking Option: A user requests a bike tracking option to monitor cycling activity.
  • Improved Step Syncing (Android): A user reported issues with steps syncing on Android.

Strengths and Positive Aspects

  • Simplicity and Ease of Use: Many users praise the app's simple and intuitive interface.
  • Motivational Notifications: Notifications are appreciated for providing motivation and encouraging activity.
  • Google Fit Integration: The integration with Google Fit is a positive feature.
  • Aesthetic Appeal: Users appreciate the beautiful charts and animations.
  • Helpful for Health and Fitness: Users find the app beneficial for weight loss, improving health, and forming good habits.

Prioritized Action Recommendations

High Priority:

  • Improve Accuracy of Step Counting: Investigate and fix the reported issues with inaccurate step counting. Implement more robust algorithms and address potential sensor compatibility problems.
  • Reduce Intrusiveness of Ads: Re-evaluate the ad strategy to minimize disruption. Consider less intrusive ad formats or providing a more compelling ad-free premium option.
  • Address Functionality Issues After Updates: Thoroughly test updates on various devices to prevent regressions and ensure consistent performance.
  • Fix App Freezing Issues: Find out what is causing the app to freeze and resolve the issue.

Medium Priority:

  • Implement Workout Feature (Android): Add a dedicated workout feature to the Android version to align with the iPhone version and cater to a wider range of activities.
  • Improve Step Syncing (Android): Address the step syncing issues reported by Android users.
  • Improve Navigation: Address the navigation issues reported by one user.
  • Address Profile Picture Update Issue: Address the issue of users not being able to update their profile picture.

Low Priority:

  • Add Bike Tracking Option: Consider adding a bike tracking feature based on user demand.
  • Address Backpack Issue: Implement a way for the app to properly count steps when in a backpack.
  • Review "Lost Streak" Notification: Rephrase the "lost streak" notification to be more encouraging.

Opportunities for Startup Ideas

  • Hyper-Personalized Fitness App: Leverage step counting data and user preferences to create a highly personalized fitness app with tailored workout recommendations, nutritional guidance, and motivational content.
  • Gamified Step Challenges for Groups: Develop a platform for creating and participating in step challenges with friends, family, or colleagues, incorporating gamification elements like leaderboards, rewards, and virtual badges.
  • AI-Powered Step Goal Optimization: Use AI to analyze user activity patterns and dynamically adjust daily step goals to maximize progress and prevent burnout.

Trends and Observations

  • Android-Specific Issues: Several issues, such as step syncing problems and the lack of a workout feature, appear to be specific to the Android version.
  • Negative Impact of Updates: Updates seem to be a trigger for negative reviews, suggesting a need for more rigorous testing and quality assurance.
  • Language Preferences: The app supports multiple languages, indicating a global user base. Further analysis of review languages could inform localization efforts.
  • Polarized Sentiment: The review distribution shows a significant number of both 5-star and 1-star reviews, suggesting a bimodal distribution. This indicates that while many users are highly satisfied, a substantial portion experiences significant problems.

Conclusion

StepsApp has the potential to be a leading step counter app, but it needs to address the critical issues of accuracy, intrusive ads, and post-update functionality problems. Prioritizing these improvements will significantly enhance user satisfaction and retention. Adding frequently requested features like a workout mode (especially for Android) and bike tracking could further broaden its appeal. Overall, while the app has strengths in simplicity and motivation, focusing on reliability and user experience will be crucial for its long-term success.

Original App Link

https://play.google.com/work/apps/details?id=com.stepsappgmbh.stepsapp