Customer Reviews (500)

Etghrtyrdhdryh • 2025-03-18T14:15:12-07:00

POU CHANGED ME HES MY SON I LOVE HIM MORE THAN ANYTHING GET HIM

dudjdj笨蛋 • 2025-03-15T10:18:41-07:00

求解决，我点击了右上角pou的图标，然后只有六个功能，其中两个功能还打不开，只有成就，游戏，设置，外面转转还有帮助和隐私，然后什么都没有，像那些去朋友家拜访，还有账户还有什么电子邮件登录这些都没有，而且整个游戏页面都很不清楚，字也不完整，游戏内的录音功能，宠物会发出有电音的声音，感觉不是新版是很久之前的老版，可是在苹果应用商店上面显示这个游戏不是一个月前才刚更新吗？这到底是怎么回事啊？求解决求解决。Please solve it. I clicked on the icon of pou in the upper right corner, and then there were only six functions, two of which could not be opened yet. There were only achievements, games, settings, outside rotation, help and privacy, and then there was nothing, such as those who went to visit friends' house, accounts and email login, and And the whole game page is very unclear, and the words are not complete. With the recording function in the game, the pet will make an electric sound. It feels like the new version is not the old version a long time ago, but the Apple App Store shows that this game has just been updated a month ago? What on earth is going on? Seek a solution, seek a solution.

josee_ • 2025-03-10T23:35:23-07:00

I played a couple games and it didn’t even gave me the coins I earned…

Summary of Key Insights

Pou is a generally well-loved game, particularly due to nostalgia and its simple, calming gameplay. The app enjoys a high overall rating driven by a large number of 5-star reviews. However, several recurring issues and feature requests are present in the reviews, indicating areas for improvement. Key strengths include its nostalgic appeal, simplicity, and lack of ads. Weaknesses include bugs (especially crashing), blurry graphics, and a lack of updates. Sentiment is predominantly positive, but negative reviews often focus on technical issues and perceived monetization issues. The shift from a free to a paid app is a point of contention for some users.

Overall Rating: High (driven by nostalgia and simplicity) Score Distribution:

  • 5-star: 65.6% (328/500)
  • 4-star: 10% (50/500)
  • 3-star: 7.8% (39/500)
  • 2-star: 3.6% (18/500)
  • 1-star: 13% (65/500)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Reviews appear to span several years, with many referencing childhood experiences and recent redownloads.
  • Analysis Methods: Primarily qualitative analysis, including sentiment identification, keyword extraction (identifying recurring themes and issues), and frequency analysis of feature requests.

Key User Pain Points

  • Crashing/Freezing: This is a frequently reported issue, particularly related to specific actions like entering the hall or using the microphone. This severely impacts usability.
  • Blurry Graphics: Many users, especially those with newer iPhones, complain about the low-resolution and blurry graphics, impacting the visual appeal of the game.
  • Lack of Updates/New Content: Users feel the game has become stagnant and lacks new features, games, or customization options, leading to boredom.
  • Audio Issues: Problems with AirPods disconnecting, music being paused when the app is opened, and the game defaulting to phone speakers even when on silent mode are common complaints.
  • Coin/Purchase Issues: Some users report fraudulent charges, missing coins after purchase, or being charged twice for the same item.
  • Difficulty of Mini-Games: Some users, especially children, find certain mini-games (e.g., Beach Volley, Cliff Dash) too difficult.
  • "Forced" Purchases: Users expressing frustration about the game now costing money upfront, plus in-app purchases.
  • Mic Issues: Microphone not working.

Frequently Requested Features

  • More Mini-Games: A desire for more variety in gameplay and mini-games is prevalent.
  • New Customization Options: Users want more clothes, accessories, wallpapers, and room decorations. Some even suggest adding arms, legs, and different faces.
  • Widget Support: A widget to display the Pou's status on the home screen for quick access and reminders.
  • Background Music Playback: The ability to listen to music from other apps (Spotify, YouTube) while playing Pou.
  • Multi-Pou Support: The ability to have multiple Pous with separate saves/worlds.
  • Sleep Potion: A potion to put Pou to sleep when the user is busy.
  • Improved Multiplayer Features: More games and interaction options with friends.
  • HD Textures/Improved Graphics: A desire for higher resolution graphics, especially on newer devices.
  • Easier Coin Earning: Make it easier to earn coins in-game.

Strengths and Positive Aspects

  • Nostalgia: The game evokes strong nostalgic feelings for many users who played it in their childhood.
  • Simplicity: The simple gameplay and easy-to-understand mechanics make it accessible for all ages.
  • Calming/Soothing: Many users find the game relaxing and therapeutic.
  • Lack of Ads: The absence of intrusive ads is a significant positive.
  • Customization: Users appreciate the ability to customize their Pou's appearance and environment.
  • Teaches Responsibility: Some users feel the game helps teach children how to care for a pet.
  • Offline Play: The game can be played without Wi-Fi.

Prioritized Action Recommendations

High Priority:

  • Fix Crashing/Freezing Issues: This is the most critical issue impacting usability. Investigate and resolve the causes of crashes, especially in the hall and microphone functions.
  • Address Blurry Graphics: Update the game with high-resolution assets to improve the visual experience on modern devices.
  • Implement Background Music Playback: Allow users to listen to music from other apps while playing.
  • Investigate and Resolve Coin/Purchase Issues: Address fraudulent charges, missing coins, and double-charging problems. Provide better customer support for these issues.

Medium Priority:

  • Add New Content: Introduce new mini-games, customization options, and features to keep the game fresh and engaging.
  • Improve Mini-Game Difficulty Balancing: Adjust the difficulty of certain mini-games to be more accessible to younger players.
  • Optimize for Newer Devices: Ensure the game is fully compatible with newer iPhone models and screen sizes.
  • Improve Sound/Bluetooth Connectivity: Fix the AirPods disconnection issue and ensure consistent audio output through Bluetooth devices.
  • Implement a Widget: Add a widget to allow users to quickly see their Pou's status and needs on their home screen.

Low Priority:

  • Sleep Potion: Add a sleep potion to allow users to put their Pou to sleep when they are busy.
  • Multi-Pou Support: Consider adding the ability to have multiple Pous, but only after addressing higher priority issues.

Opportunities for Startup Ideas

  • Virtual Pet Game with AI Companionship: A virtual pet game that learns the user's preferences and provides more personalized interactions, potentially incorporating elements of AI companionship.
  • Nostalgia-Driven Mobile Game Studio: A game studio focused on reviving classic mobile games with modern graphics and features, capitalizing on nostalgia.
  • Mobile Game Bug Bounty Platform: A platform connecting game developers with players to report and get rewarded for finding bugs, improving game quality and user satisfaction.

Trends and Observations

  • Nostalgia is a Key Driver: Many users are returning to the game for nostalgic reasons.
  • Shift from Free to Paid is a Sensitive Issue: Some users are unhappy about the app now costing money, especially given the lack of updates.
  • Recurring Bug Reports: The same bugs are reported repeatedly over time, suggesting they haven't been adequately addressed.
  • Strong Positive Sentiment Despite Issues: Despite the identified issues, many users still express a strong love for the game, indicating a high level of brand loyalty.
  • Requests for Social Features: Some users are looking for more ways to interact with friends within the game.
  • The desire for more content is very high.

Conclusion

Pou remains a beloved game with a strong nostalgic appeal. However, the identified issues, particularly the technical problems and lack of updates, are impacting the user experience. By prioritizing bug fixes, addressing the graphics issues, and adding new content, the developers can significantly improve user satisfaction and ensure the game's continued success. The strong positive sentiment suggests that even small improvements could have a significant impact.

Overall Recommendation: Prioritize bug fixes and graphical updates to address immediate usability concerns, then focus on adding new content and features to re-engage existing players and attract new ones.

Original App Link

https://apps.apple.com/us/app/pou/id575154654?uo=2